Carlo Alvar
Carlo Alvar at Jaguar Land Rover Schaumburg
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Carlo Alvar

Service Consultant

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

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4.5
82 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

7 yrs, 3 mos

Languages Spoken

Tagalog Tagalog

4.5

82 Reviews

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82 Reviews of Carlo Alvar

November 18, 2022

Dealership Rating
Employee Rating

Toyota dealership service vibes at a Range Rover. They just want to get that commission and after that customer can go to xxxx. Dealt with bmw and benz dealerships my whole life and they never eve More

by Ali Athar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

August 05, 2022

Dealership Rating
Employee Rating

Good service, but very expensive. I’d still recommend the service because it’s very reliable More

by BJDYMN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephen Pavlik, Bill Hans, Christian Csavoy, Jason Palmer , Ruby Ilyayeva, Christopher Peterson, Stephen Talarico

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 27, 2022

Dealership Rating
Employee Rating

Carlos was excellent explaining all the stuff. Great service and I will visit again. Thanks. More

by VAIBHAV_MNIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 27, 2022

Dealership Rating
Employee Rating

Do not buy you car here. The service is terrible Service people are not proffesional More

by GOMBARCZYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Bill Hans, Christian Csavoy , Ruby Ilyayeva

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

July 22, 2022

Dealership Rating
Employee Rating

Service was excellent would recommend to anyone for the quality of service and accommodation! 10/10 More

by VLADS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephen Pavlik, Bill Hans, Christian Csavoy, Jason Palmer , Ruby Ilyayeva, Christopher Peterson, Stephen Talarico

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 08, 2022

Dealership Rating
Employee Rating

Everyone was prompt, gracious, and professional. The showroom, where I waited for two+ hours, (as expected), was clean and I found a very usable workspace. No easy access to electrical outlets, but More

by RGW1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 05, 2022

Dealership Rating
Employee Rating

Everyone was very professional and courteous. The service work was done quickly with no problems. My vehicle was received fully cleaned inside and out. Great service. I would use them again. More

by TJP62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephen Pavlik, Bill Hans, Christian Csavoy, Jason Palmer , Ruby Ilyayeva, Christopher Peterson, Stephen Talarico

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 04, 2022

Dealership Rating
Employee Rating

Carlo and his team are excellent in service and knowledgeable on all aspects of Jaguar products. More

by MIKE.CASTRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 02, 2022

Dealership Rating
Employee Rating

Carlo's customer service is amazing. He knew what I needed for my vehicle and took care of it. All service members are amazing as well. More

by PPATEL1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christian Csavoy

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 01, 2022

Dealership Rating
Employee Rating

The service team is amazing and very helpful during my service visit. Happy 4th of July More

by dburge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

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