Carlo Verde

I wish you had a sign in the customer waiting area that asked people to go outside to have loud phone conversations with their speakers on. No one needs to listen to calls like that. It is very annoying. asked people to go outside to have loud phone conversations with their speakers on. No one needs to listen to calls like that. It is very annoying. More

by JoanE Verified Customer Verified Customer

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Everything was handled perfectly and professionally. The waiting are was very clean and comfortable. I am very happy . The waiting are was very clean and comfortable. I am very happy . More

by ELVA-MAE Verified Customer Verified Customer

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Good service and washed my vehicle this time which was nice . Had a screw on the tire after which I may of picked up after picking up the car nice . Had a screw on the tire after which I may of picked up after picking up the car More

by HOLLY.AUSTINSON Verified Customer Verified Customer

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Carlo Verde provided me a STELLAR customer service experience! He goes above and beyond when he sees a customer even when he just walked into the lobby and that is what exactly he has done. His authen experience! He goes above and beyond when he sees a customer even when he just walked into the lobby and that is what exactly he has done. His authenticity and truly caring demeanor about the customers of Honda are a great asset to the Service department and Honda itself. Authenticity rarely comes and he has it. More

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It was a bit difficult getting my service scheduled. But once that was done, the service was completed in the time predicted. I was able to get a loaner car that was nice while the work was done. The on But once that was done, the service was completed in the time predicted. I was able to get a loaner car that was nice while the work was done. The only problem was that a scented air product was used in the car that I really didn’t like and still continue to smell whenever the ac is turned on. More

by JANETTTE-12 Verified Customer Verified Customer

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Efficient and easy to check in and out my vehicle. Kept me informed throughout the day. Kept me informed throughout the day. More

by CAZABILLIES Verified Customer Verified Customer

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That service sucks! When I got my car the headlight trim was pulled out so I called Lucia and she said she will call the technician, she did, he fixed th3 headlight trim When I got my car the headlight trim was pulled out so I called Lucia and she said she will call the technician, she did, he fixed th3 headlight trim but when I got into my car I saw my windshield has a crack about an inch so I called Lucia again and this time she denied that it was from them I even tried to tell her you guys took a picture of my car when I got here. We both know my windshield do not have anything when I brought it here. She reasoned out it could've been a small rock hit it and it just got worse after the complimentary car wash they offered. I'm the owner and been driving my car I would've known if it has been there. I tried calling their service department Jose Rocha the service department manager as he introduced himself. Told me I should call my insurance, like what? I should call my insurance for something that they did to my car, are you kidding me? Even asked me to stop by for him to show me how it happened but never offered to fix my broken windshield. Like wow! I just can't, it happened in your facility and I have to have my insurance fix it. Seriously. You guys are joke! Never coming back to that place for any service! If I could give you zero star I would! More

by charisse.bugarin Verified Customer Verified Customer

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Thank you for excellent service. Carlo was kind and accommodating and helpful as a Honda service provider. Much appreciated given the stress of the situation. Carlo made the experien Carlo was kind and accommodating and helpful as a Honda service provider. Much appreciated given the stress of the situation. Carlo made the experience as painless as possible and I will forever be grateful! More

by Rose80 Verified Customer Verified Customer

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Buying a car is a very personal endeavor and working with people who are knowledgeable, understanding and available is of utmost importance to me. My team was perfect and so is the car ! people who are knowledgeable, understanding and available is of utmost importance to me. My team was perfect and so is the car ! More

by RASMITH500 Verified Customer Verified Customer

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Always feel heard, pampered and well cared for. It makes me feel safe to know they do a great job. It makes me feel safe to know they do a great job. More

by BPEARSONTRUCK Verified Customer Verified Customer

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