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54 Reviews of Carlo Verde
Verified Customer
August 29, 2025
I wish you had a sign in the customer waiting area that asked people to go outside to have loud phone conversations with their speakers on. No one needs to listen to calls like that. It is very annoying. asked people to go outside to have loud phone conversations with their speakers on. No one needs to listen to calls like that. It is very annoying. More
by JoanE
Other Employees Tagged: Carlo Verde
August 12, 2025
Good service and washed my vehicle this time which was nice . Had a screw on the tire after which I may of picked up after picking up the car nice . Had a screw on the tire after which I may of picked up after picking up the car More
by HOLLY.AUSTINSON
Other Employees Tagged: Lucia Chavez Lopez, John Lorence, Hiram Lopez
August 03, 2025
Carlo Verde provided me a STELLAR customer service experience! He goes above and beyond when he sees a customer even when he just walked into the lobby and that is what exactly he has done. His authen experience! He goes above and beyond when he sees a customer even when he just walked into the lobby and that is what exactly he has done. His authenticity and truly caring demeanor about the customers of Honda are a great asset to the Service department and Honda itself. Authenticity rarely comes and he has it. More
by Bunny516
Other Employees Tagged: Denise Rice, Daniela Velazquez Martinez, Hiram Lopez, Brittany Dunn
July 23, 2025
It was a bit difficult getting my service scheduled. But once that was done, the service was completed in the time predicted. I was able to get a loaner car that was nice while the work was done. The on But once that was done, the service was completed in the time predicted. I was able to get a loaner car that was nice while the work was done. The only problem was that a scented air product was used in the car that I really didn’t like and still continue to smell whenever the ac is turned on. More
by JANETTTE-12
Other Employees Tagged: I really don’t know who I worked with.
July 10, 2025
Efficient and easy to check in and out my vehicle. Kept me informed throughout the day. Kept me informed throughout the day. More
by CAZABILLIES
Other Employees Tagged: Brittany Dunn
June 23, 2025
That service sucks! When I got my car the headlight trim was pulled out so I called Lucia and she said she will call the technician, she did, he fixed th3 headlight trim When I got my car the headlight trim was pulled out so I called Lucia and she said she will call the technician, she did, he fixed th3 headlight trim but when I got into my car I saw my windshield has a crack about an inch so I called Lucia again and this time she denied that it was from them I even tried to tell her you guys took a picture of my car when I got here. We both know my windshield do not have anything when I brought it here. She reasoned out it could've been a small rock hit it and it just got worse after the complimentary car wash they offered. I'm the owner and been driving my car I would've known if it has been there. I tried calling their service department Jose Rocha the service department manager as he introduced himself. Told me I should call my insurance, like what? I should call my insurance for something that they did to my car, are you kidding me? Even asked me to stop by for him to show me how it happened but never offered to fix my broken windshield. Like wow! I just can't, it happened in your facility and I have to have my insurance fix it. Seriously. You guys are joke! Never coming back to that place for any service! If I could give you zero star I would! More
by charisse.bugarin
June 20, 2025
Thank you for excellent service. Carlo was kind and accommodating and helpful as a Honda service provider. Much appreciated given the stress of the situation. Carlo made the experien Carlo was kind and accommodating and helpful as a Honda service provider. Much appreciated given the stress of the situation. Carlo made the experience as painless as possible and I will forever be grateful! More
by Rose80
Other Employees Tagged: I just want to thank the Honda employees who recently helped to make my experience with this area of life more endurable. Keep up the good work. Customers are very appreciative of all efforts put forth by the staff working at Santa Rosa Honda dealership.
June 19, 2025
Buying a car is a very personal endeavor and working with people who are knowledgeable, understanding and available is of utmost importance to me. My team was perfect and so is the car ! people who are knowledgeable, understanding and available is of utmost importance to me. My team was perfect and so is the car ! More
by RASMITH500
Other Employees Tagged: Sean Lumibao, Denise Rice
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