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Carlos Amezcua
Carlos Amezcua at Oakes Kia

Carlos Amezcua | Page 12

Sales Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8
308 Reviews
4.8

308 Reviews

Write a Review

308 Reviews of Carlos Amezcua

April 27, 2023

Dealership Rating
Employee Rating

Great dealership except yesterday it took over two hours to get an oil change.too long More

by RICHARDTERBOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose "Chavo" Chavez

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Apr 28, 2023

Oakes Kia responded

I am disappointed to hear that your oil change was not completed in a more timely fashion. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that we missed the mark. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Mike Stinnett - Service Manager - (816) 683-4256

April 27, 2023

Dealership Rating
Employee Rating

Very easy experience. It was a pleasure to do business here. Very pleasant and knowledgeable. More

by seekersofthepast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Dow, Gary Marlin

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Apr 27, 2023

Oakes Kia responded

Thank you for trusting Oakes Kia with your business! We are pleased to hear about your positive experience, and hope to see you in the future!

April 26, 2023

Dealership Rating
Employee Rating

This is my 3rd Kia I have purchased from this dealership if that says anything. More

by CARRY.SMITH816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Andrews, Zach Bayless, Jose "Chavo" Chavez

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Apr 26, 2023

Oakes Kia responded

Your continued support and trust in our business mean the world to our team at Oakes Kia! Thank you for sharing this positive feedback. Enjoy your new vehicle!

April 20, 2023

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Employee Rating

Everybody at the dealership was knowledgeable and helpful. They wanted to make sure that we were comfortable while purchasing my vehicle and made the process super easy and seamless. More

by kmw85p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alec Andrews, Derrick Dow

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Apr 20, 2023

Oakes Kia responded

We are so glad to hear that our team at Oakes Kia was able to make your vehicle purchasing process easy and seamless! Thank you for sharing your experience and for choosing us. We hope you enjoy your new car!

April 19, 2023

Dealership Rating
Employee Rating

My whole experience was very easy to say the least. Both people were very knowledgeable and friendly. I would definitely recommend to anyone. More

by stncrabtree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez

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Apr 20, 2023

Oakes Kia responded

We are so happy to hear that your experience at Oakes Kia was easy and enjoyable! Our team takes pride in our customer support, and we're glad that came through during your visit. Thank you for recommending us to others, and we hope to see you again soon!

March 30, 2023

Dealership Rating
Employee Rating

Alek was great he knows how to take care of clients and explain every single detail. More

by jjvon2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alec Andrews, Alek Bonikowski

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Mar 30, 2023

Oakes Kia responded

We will be sure to share your kind words with Alek. Thank you for being a valued client of Oakes Kia.

March 29, 2023

Dealership Rating
Employee Rating

Made the car buying process as easy and convenient as possible. I would buy another car from them in the future. More

by micahloyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Dow, Kevin Hall, Gary Marlin

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Mar 30, 2023

Oakes Kia responded

We are delighted to receive these five stars and hear that you will be back to visit us in the future! Thanks for choosing Oakes Kia for such an important purchase--congratulations on your new car!

March 29, 2023

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Employee Rating

I can't say enough wonderful things about Alek- he was knowledgeable, professional, kind, helpful, patient and made this process as seamless as possible. I am referring all of my family and friends to Ale More

by danielle.compton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alek Bonikowski

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Mar 30, 2023

Oakes Kia responded

Thank you for the review, Danielle! We are so glad to hear that Alek delivered such a successful and attentive experience. Drive safely, and we hope to see you back again at Oakes Kia!

March 25, 2023

Dealership Rating
Employee Rating

Actually a very inviting and nice space for a dealership. I used to work in finance at dealerships across the country and did not ever feel pressured on any aspect of the sales experience. Have already rec More

by dan.smothers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose "Chavo" Chavez, Derrick Dow, Patrick Morere

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Mar 27, 2023

Oakes Kia responded

Dan, we're elated that you've found Oakes Kia so welcoming! Thank you for all your support — it means so much to the entire team. Drive safe and take care!

March 23, 2023

Dealership Rating
Employee Rating

the process to get the paperwork done is my only complaint. it took entirely too long. More

by RMEHLUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alec Andrews, Derrick Dow

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Mar 24, 2023

Oakes Kia responded

I am very sorry for the delay in completing your sale. We strive to offer a five-star experience, and this feedback will help us improve moving forward. Please reach out to me if there is anything else I can do to improve your three-star rating. Thank you, Kevin Hall - General Sales Manager - 816-683-4270

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