87 Reviews
Write a Review87 Reviews of Karen Suarez
April 28, 2024
Karen was amazing! My friend Malenda Shahane had bought a Kia Sportage {top package}in 2023 and had a great experience and that is the ONLY reason why I even decided to My friend Malenda Shahane had bought a Kia Sportage {top package}in 2023 and had a great experience and that is the ONLY reason why I even decided to look at a KIA. Glad I did! More
Other Employees Tagged: Bruce Reves
April 26, 2024
Karen was great and helpful. Enjoyed working with her. She took time to explain features and walk through everything. Enjoyed working with her. She took time to explain features and walk through everything. More
Other Employees Tagged: Del Shoals, Meaghan Hill
April 25, 2024
The process of test driving and completing the necessary paperwork was simple. I appreciate all of it being in order prior to signing. It made what is generally a time consuming experience easy and fast. paperwork was simple. I appreciate all of it being in order prior to signing. It made what is generally a time consuming experience easy and fast. More
Other Employees Tagged: Lindsey Coffey
March 11, 2024
Karen was great! She was very thorough with explaining the details of the Telluride. She was great training the new sales associate too. I liked she gave me her ce She was very thorough with explaining the details of the Telluride. She was great training the new sales associate too. I liked she gave me her cell in case there were any follow up questions or concerns. More
Other Employees Tagged: Fabian Ramirez
March 10, 2024
Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy question about accessories Service was quick and easy More
Other Employees Tagged: Carlos Amezcua, Darah McCall, Bruce Reves, Alaina Rosendahl, Carmen Harrison
March 08, 2024
Sold me a car and 3days later CEL came on. I informed the salesperson. Happened again took photo and sent to salesperson… checked oil…the oil wouldn't register on the dipstick while cold. Ther I informed the salesperson. Happened again took photo and sent to salesperson… checked oil…the oil wouldn't register on the dipstick while cold. There should be enough oil in the pan to at least wet the tip right? Have personal video showing this. Notified salesperson via text at 9am, after bringing car in and having it serviced without contact with salesperson I received a reply to the 9am notification at 12pm saying to let them know if there’s anything they can help with. Not even laughable. Then my pocket knife, a gift from Son’s gf, came up missing from the cabin after service. More
February 05, 2024
Every one I talk to at dealership was professional, answered all the questions I had they really in my opinion went the extra mile to satisfy me. answered all the questions I had they really in my opinion went the extra mile to satisfy me. More
Other Employees Tagged: Rachel Huff, Kim Guyton, Isabella Brown, Ashley Pennell, Lindsey Coffey , Christina Powell, Brandon Vail, Logan Wise
January 31, 2024
The whole team that served me was great! Easy car buying experience, no pressure, process went as expected and would return in the future if a need arises for my other car. Easy car buying experience, no pressure, process went as expected and would return in the future if a need arises for my other car. More
Other Employees Tagged: Carlos Amezcua
January 31, 2024
Friendly efficient service and a seamless transaction without being overbearing. Very knowledgeable about each make and model we test drove. We enjoyed our experience at Oakes Kia. without being overbearing. Very knowledgeable about each make and model we test drove. We enjoyed our experience at Oakes Kia. More
Other Employees Tagged: Bruce Reves