Making all my Ford Clients leave the dealership knowing they'll be back.
Read moreDealership Experience
10 yrs
Industry Experience
25 yrs, 5 mos
Specialties & Trainings
2017 Ford Employee Excellence Level 3 Achiever
ASE Certified Parts Specialist 2005-2009
Level 3 Ford Certified New Car Sales
Languages Spoken
Spanish
Employee Video
26 Reviews
Write a Review26 Reviews of Carlos Bermudez
August 01, 2018
I'm Happy Everyone was very helpful, friendly and welcoming. Carlos was not only knowledgeable, he was patient with us and clearly understood that this was an Everyone was very helpful, friendly and welcoming. Carlos was not only knowledgeable, he was patient with us and clearly understood that this was an enormous decision for us and gave us his time, knowledge and energy to help us reach a deal. More
Other Employees Tagged: Kyle Sample and Ryan Martinez
July 30, 2018
Second purchase in one week! I got “new car fever” while visiting the dealership during my husbands’ purchase of a new F250 Super Duty. I returned 2 days later to purchase a new F I got “new car fever” while visiting the dealership during my husbands’ purchase of a new F250 Super Duty. I returned 2 days later to purchase a new Ford Expedition. We had a great experience during both of our purchases. Great place to buy a new vehicle! More
Other Employees Tagged: Cameron Gray
July 30, 2018
Knowledgeable and respectful I came following an online add, and the price given was real as opposed to some other dealerships that add military and student and first responders r I came following an online add, and the price given was real as opposed to some other dealerships that add military and student and first responders rebates to the mix, which would not apply for me. I was able to bring the vehicle to my wife overnight to have her test it. Carlos was knowledgeable and patient, I did not have to wait for back and forth as I saw in other places. A great and quick transaction!! More
July 23, 2018
Hour and a half drive... well worth it! I was interested in a Ford Explorer Platinum in a particular color that was not in my local area. I drove over an hour and half to this Mak Haik locat I was interested in a Ford Explorer Platinum in a particular color that was not in my local area. I drove over an hour and half to this Mak Haik location, and I met with the Internet Sales Manager, Carlos Bermudez. I was very impressed with his knowledge and professionalism. He was not a pushy salesman, but he sold me the vehicle by selling/showing me all the details. You can tell he loves his job. As a woman purchasing a vehicle by myself, I felt like I was treated no different than anyone else who would have walked in. Carlos took the time before and after I purchased the vehicle to show me everything this Explorer Platinum had to offer. He stayed till 10:30 PM on Friday night helping me, and he politely followed up by a phone call on Monday asking how my weekend in my new ride was. I really appreciate good customer service and professionalism Carlos Bermudez and Mak Haik demonstrated. I am a very happy customer! More
Other Employees Tagged: Kyle Sample, Roy Waylon Childress
July 22, 2018
Best car buying experience ever! Every aspect of our car buying experience was top notch! We found a vehicle we were interested online. I called to confirm that it was still in stock, Every aspect of our car buying experience was top notch! We found a vehicle we were interested online. I called to confirm that it was still in stock, and Carlos Bermudez confirmed immediately and had the truck waiting for us when we arrived. He was extremely knowledgeable with the features of the vehicle and helped us throughout the entire process. It was such a pleasant experience that we decided to begin shopping for a second vehicle on the spot. Can’t wait to finalize our second deal with Carlos soon! More
Other Employees Tagged: Tony Cirotto, Carlos Saravia
July 18, 2018
Quick and Easy Carlos was great to work with. Helped us figure out which car best fit our family’s needs. Thank you for making the process painless. Carlos was great to work with. Helped us figure out which car best fit our family’s needs. Thank you for making the process painless. More
Other Employees Tagged: Lawrence Gallegos
July 08, 2018
Smooth and efficient transaction! Carlos Bermudez, the internet sales manager, was fantastic from start to finish. He got me the price I wanted quickly, made sure I was happy with tran Carlos Bermudez, the internet sales manager, was fantastic from start to finish. He got me the price I wanted quickly, made sure I was happy with transaction and my car was in perfect shape! Kyle from Finance was also great! They are legit car guys! If you need a Ford just go here for the best customer service and best price. Loving my Mustang GT! More
July 02, 2018
Recommend Carlos took time to explain different features in different cars and comparing with test driving each car and providing info. Carlos is very experienc Carlos took time to explain different features in different cars and comparing with test driving each car and providing info. Carlos is very experienced in what he does and that is very important for clients while searching for the right car. Being courteous and prompt in communications is also an added qualification. More
June 29, 2018
Great Customer Service Carlos Bermudez was very knowledgeable and helpful with the purchase of my new vehicle. The day after the purchase i needed some assistance in which h Carlos Bermudez was very knowledgeable and helpful with the purchase of my new vehicle. The day after the purchase i needed some assistance in which he went above and beyond to help me resolve it. I will definitely be purchasing my next vehicle with Carlos and Mac Haik Ford. More

