Carlos Blanco | Page 2

At the dealership you feel st home. The personal treat you with kindness and res. The personal treat you with kindness and res. More

by kris.culver698 Verified Customer Verified Customer

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-Bad follow-up and a terrible problem solver. -Fooled me once with a $500 repair that didn't address the car issues in full. - 24 hrs later, the check engine came back, blocking the remote sta -Fooled me once with a $500 repair that didn't address the car issues in full. - 24 hrs later, the check engine came back, blocking the remote start. -After a 2nd visit, he offered just a faulty switch replacement for the hood via phone, even though the fault code (P041) was related to the initial problem. I refused. -After a few days of back and forth, he came back to me with a $3k+ estimate and no warranty to eliminate the problem. -Again, I refused as I totally lost all trust in the rep. and the service department. -Splitting repairs, forcing people to revisit and pay extra, plus a miserable repair protocol, are the main reasons I would never go back to this dealer. -A technician should drive every vehicle after each repair. If the problem is not solved, instead of deleting faulty codes, a more thorough inspection must be done to find a final solution. -I've lost the money and time thinking that the brand dealer was the most logical solution. I was totally wrong. If you keep focusing on volume instead of quality, this is what happens. -The courtesy ride department and rental company (Enterprise) deserve a 5-star recognition. Respectfully, A disappointed ex-customer! More

by leyvaerich Verified Customer Verified Customer

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Carlos Blanco , did a great job as usual , on time , efficient with frequent progress reports. I highly recommend him and the dealership. efficient with frequent progress reports. I highly recommend him and the dealership. More

by FLUMPUY Verified Customer Verified Customer

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I have already, Parts discontinued. Bought on eBay and was told they may not work. Parts don't include any things for the Horn which wasn't working when I took it in for diagnostic? Bought on eBay and was told they may not work. Parts don't include any things for the Horn which wasn't working when I took it in for diagnostic? More

by ramguy1980 Verified Customer Verified Customer

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Been going to Kendall Dodge since 2015 and they always take care of me. Carlos Blanco always shows professionalism and respect. Will keep going there til my truck dies on the side of the road. take care of me. Carlos Blanco always shows professionalism and respect. Will keep going there til my truck dies on the side of the road. More

by CREWCUT212 Verified Customer Verified Customer

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I had a great experience with this dealership. The service was excellent, and my service advisor, Carlos Blanco, was very professional, knowledgeable, and helpful throughout the entire process. The service was excellent, and my service advisor, Carlos Blanco, was very professional, knowledgeable, and helpful throughout the entire process. More

by Mery Verified Customer Verified Customer

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Paula is always ao helpful! !! Tony, Miguel, and the service advisors are professional and courteous!!!! I'm always grateful for the VIP treatment I receive!!! !! Tony, Miguel, and the service advisors are professional and courteous!!!! I'm always grateful for the VIP treatment I receive!!! More

by Linemaster1966 Verified Customer Verified Customer

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Awesome I'm very happy for the car that I bought and I'm glad to have met the people there glad to have met the people there More

by BINBACATA Verified Customer Verified Customer

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Muy buena calida en el trabajo y profecionales estoy satifecho y lo recomiendo a todos satifecho y lo recomiendo a todos More

by Alexandre Verified Customer Verified Customer

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I had a great experience and Carlos Blanco is amazing and very professional...THANK YOU Everyone was very friendly and thorough very professional...THANK YOU Everyone was very friendly and thorough More

by PSUAREZ Verified Customer Verified Customer

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