Carlos Caraballo

Promised loaner when needed when I bought the GV70 in 12/22. Now air conditioning blew out, car not ready for over a month, and no loaner….Had to rent a car and now THEY WILL NOT REIMBURSE ME FOR THE RE 12/22. Now air conditioning blew out, car not ready for over a month, and no loaner….Had to rent a car and now THEY WILL NOT REIMBURSE ME FOR THE RENTAL…TERRIBLE CUSTOMER SERVICE AND SERVICE DEPARTMENT. WOULD NOT BUY A CAR FROM THIS DEALERSHIP…. More

by SRS Verified Customer Verified Customer

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I keep receiving emails from this dealership despite not owning a Genesis and not living in Florida. No one can explain it. I have called twice and emailed and spent 30 minutes on the phone. Clearly they do owning a Genesis and not living in Florida. No one can explain it. I have called twice and emailed and spent 30 minutes on the phone. Clearly they don’t have it together. More

by shelagj Verified Customer Verified Customer

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It always a great experience, great employees very polite and knowledgeable, hey understand my need and concern. I definitely recommend this service center. and knowledgeable, hey understand my need and concern. I definitely recommend this service center. More

by francisroy29 Verified Customer Verified Customer

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We were pleased with the comfortable style of our salesman. He covered all options from electric and gasoline card. He explained advantages of both. salesman. He covered all options from electric and gasoline card. He explained advantages of both. More

by jpmatula Verified Customer Verified Customer

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Steve was the lowest pressure salesman I’ve ever met. He knows his cars and helped us find the perfect one. Service is always quick and efficient and they keep you well informed. He knows his cars and helped us find the perfect one. Service is always quick and efficient and they keep you well informed. More

by SLKELLY Verified Customer Verified Customer

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Very good buying experience. The process was convenient and the sales staff was knowledgeable and accommodating. The process was convenient and the sales staff was knowledgeable and accommodating. More

by KAUFFMAN.SHANE Verified Customer Verified Customer

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Extremely accomodating,very professional and willing to make a deal that everyone will benefit from. As I always say everyone needs to achieve their goal without extremes. We walked out of the dealership make a deal that everyone will benefit from. As I always say everyone needs to achieve their goal without extremes. We walked out of the dealership feeling we not only obtained a new vehicle but that it was a good deal for both not one sided. More

by TANIA4 Verified Customer Verified Customer

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Great service Everybody was helpful Would recommend to anyone who is looking for a car anyone who is looking for a car More

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Great service from Pawel and all involved. Have been very happy with the dealership since we purchased our G90. Have been very happy with the dealership since we purchased our G90. More

by charlie82 Verified Customer Verified Customer

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This is my third Genesis so that says it all. They send reminders , pick up my car and it is returned in a timely manner. They send reminders , pick up my car and it is returned in a timely manner. More

by WENDYFLINT Verified Customer Verified Customer

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