

Carlos Castillo
Sales Manager
City KIA of Greater Orlando
9550 S Orange Blossom Trl
Orlando, FL 32837
193 Reviews
Write a Review193 Reviews of Carlos Castillo
July 18, 2025
Excellent service, very satisfied with the consultant, very with the condition of vehicle and the waiting time was comfortable. very with the condition of vehicle and the waiting time was comfortable. More
Other Employees Tagged: Maximiliano Ercolani
July 15, 2025
Another excellent job by Zach Gentile and the service team at City Kia! Thank you for the professionalism and level of customer service. Thank you! team at City Kia! Thank you for the professionalism and level of customer service. Thank you! More
Other Employees Tagged: Preston Negron , Zach Gentile
July 15, 2025
2 days for s simple oil change. Persistent problem with check engine light since the first week, no documented visits because of the problem, and now don't provide warranty. Persistent problem with check engine light since the first week, no documented visits because of the problem, and now don't provide warranty. More
Other Employees Tagged: Preston Negron, Luis Arraiz
July 14, 2025
I always get the best service at city kia! . Josh always goes above and beyond to make sure I always get the best. . Josh always goes above and beyond to make sure I always get the best. More
Other Employees Tagged: Orlando Da Silva , Josh
July 14, 2025
Back service ,Lemon car that was not worth trading in the new car have problem with transmissions. I took it to the dealer to fix it. They hold it up for a month, giving me a loaner from the loaner when I ge new car have problem with transmissions. I took it to the dealer to fix it. They hold it up for a month, giving me a loaner from the loaner when I get back the loaner I say I’m not gonna use the loan no more they gave me a rental car after the loaner car you guys called me that my car was fixed happens the next day. My car was fixed after having the car for almost a month. the car is still giving us problems new one. I think you guys are doing false advertising and getting people hook with the Kia cars that are not worth it and not resolving the problem. More
Other Employees Tagged: Preston Negron, Orlando Da Silva
July 06, 2025
Good people work on time and take care of customers. The car is clearly. I recommend The car is clearly. I recommend More
Other Employees Tagged: Preston Negron, Elsa Rivas, Brenda Ayala
July 02, 2025
This was my first service with my 2025 Sorento an ad always Anthony George was excellent the service department had me in and out while keeping me in my scheduled appointment my vehicle was cleaner then always Anthony George was excellent the service department had me in and out while keeping me in my scheduled appointment my vehicle was cleaner then when I brought it in I was kept informed of what was going on while I waited next is my wife’s vehicle to be serviced and I know everything will go as smoothly as mine went city Kia is the best!! More
Other Employees Tagged: Preston Negron, Myles Wong, Edison Cordero, Marie Carmenatty , Anthony George in service department
June 28, 2025
Waited 15 minutes for car person walked up to me and gave me key told me car was around the corner walked around building car was no where in sight she didn’t know where it was either had to call manager me key told me car was around the corner walked around building car was no where in sight she didn’t know where it was either had to call manager More