

Carlos Castillo
Sales Manager
City KIA of Greater Orlando
9550 S Orange Blossom Trl
Orlando, FL 32837
147 Reviews
Write a Review147 Reviews of Carlos Castillo
May 01, 2025
Jocelyn is always very helpful and communicative, Libby is amazing. Everyone is great! Also a pleasure working with you all! is amazing. Everyone is great! Also a pleasure working with you all! More
Other Employees Tagged: Preston Negron
May 01, 2025
Was treated with respect and my handled in a timely manner. Took time to explain what my vehicle needed and was very informative manner. Took time to explain what my vehicle needed and was very informative More
Other Employees Tagged: Orlando Da Silva
April 24, 2025
Amazing service with a personal experience they going beyond what you can experience from others dealers beyond what you can experience from others dealers More
Other Employees Tagged: Luis Arraiz , Jay from service
April 22, 2025
Unprofessional Lack of motivation Overly optimistic Crowded Not timely mannered Excuses Disrespectful Some service advisors are good Crowded Not timely mannered Excuses Disrespectful Some service advisors are good More
Other Employees Tagged: Preston Negron, Luis Arraiz, Vanessa Sanchez
April 20, 2025
Purchasing m new Kia was fairly painless. The sales people listened to me rather than just trying to sell me the most expensive car. The sales people listened to me rather than just trying to sell me the most expensive car. More
Other Employees Tagged: Job Gomes, Jesenia Garcia , Joel, Karina, Juan
April 17, 2025
They just want to reap you apart on anything and that is all their priority. First on the service side then on extremely expensive parts then a sales person trying to force you to trade your car with no nec all their priority. First on the service side then on extremely expensive parts then a sales person trying to force you to trade your car with no necessity. I always do my service on Greenway Kia and NEVER SEEN a theft care center, sorry, a service center like this location. More
Other Employees Tagged: Preston Negron
April 13, 2025
I took my Kia in for maintenance 3 weeks ago. I had brought the car in for the same thing 3 weeks prior, and additionally, the driver's side tire was flat. They did the rotation and fixed the tir I had brought the car in for the same thing 3 weeks prior, and additionally, the driver's side tire was flat. They did the rotation and fixed the tire, but the tire pressure wasn't balanced properly, in any of the tires. I had to keep adding air to the tire. Now that I've returned, I left the car, and the service representative told me that the tire couldn't be repaired because it had 2 nails, which is false. They wanted to charge me $180 for the tire and $89 for balancing on a brand new car. This seems like total abuse.. i took the tire to a tire kingdom they fix it inmediatlely for $22 usd. Q More
Other Employees Tagged: Luis Arraiz
April 10, 2025
Excelente servicio son grandes profesionales, en verdad los felicito por ese servio aún un poco costoso los felicito por ese servio aún un poco costoso More
Other Employees Tagged: Preston Negron, Wilfrenk Tejidor, Job Gomes, Myles Wong, Orlando Da Silva, Sebastian Gomila, Samer Ezzi, Maximiliano Ercolani, Brenda Ayala
April 10, 2025
Excelente atención franco de servicio muy buena su atención me explicó perfectamente el servicio que le darían a la sportage atención me explicó perfectamente el servicio que le darían a la sportage More
Other Employees Tagged: Luis Arraiz, Maximiliano Ercolani, Brenda Ayala
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