Carlos Castillo
Carlos Castillo at City KIA of Greater Orlando

Carlos Castillo

Sales Manager

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

4.6
157 Reviews
4.6

157 Reviews

Write a Review

157 Reviews of Carlos Castillo

May 18, 2025

Dealership Rating
Employee Rating

I recomend City Kia the best services ever Thanks you Love Kia the best A More

by Anna Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Sanchez, Ivan Merchan , Ricardo Rosario

May 19, 2025

City KIA of Greater Orlando responded

Anna, Providing the best service ever is so important to us and we are glad that our teams efforts met your satisfaction and recommendation! We wish you safe travels until we meet again!

May 17, 2025

Dealership Rating
Employee Rating

He bet dealer is could have found. Congratulation. Good services and good employees. Good blessings you More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

City KIA of Greater Orlando responded

Maria, Providing immaculate service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were good and the best. We wish you safe travels until we meet again!

May 15, 2025

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Employee Rating

Very courteous, full information and time precise Nice detail and bonus with the free breakfast or lunch voucher for the customer. Nice complementary coffee and water upon request! More

by celsovelez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very courteous and gave you full info/precise time. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 15, 2025

Dealership Rating
Employee Rating

Very courteous, full information and time precise Nice detail and bonus with the free breakfast or lunch voucher for the customer. Nice complementary coffee and water upon request! More

by celsovelez3
Recommend Dealer
Yes
May 16, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very courteous and gave you full info/precise time. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 13, 2025

Dealership Rating
Employee Rating

Great service all the personnel is so polite & nice the communication is on the on the way all the time More

by JOAQUINCASTELLANOS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Ayala, Marilyn Santos

May 14, 2025

City KIA of Greater Orlando responded

Joaquin, Thank you for leaving us this amazing review! We are happy to know that our team was so polite, nice and stayed in constant communication with you. Please do not hesitate to let us know how we may be of further service to you.

May 09, 2025

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Employee Rating

I’m very disappointed with your service and will not be back there again. Nor will my other friends and family members who have kia cars after this! What’s the point of having a personal rep if they wri More

by Pumablu
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Preston Negron

May 06, 2025

Dealership Rating
Employee Rating

Paid for tires to be rotated, came back not filled with air. Tried to sell me cabin filter and wiper blades, saying they failed inspection when I just changed all of those items one week prior to coming in More

by scottbudgen11
Service Price Transparency
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Service Communication
Recommend Dealer
No

May 06, 2025

Dealership Rating
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Amazing, knowledgeable efficient service by Max! !! He did a great job, my family and I was very impressed with his service! Max and my husband hit off well with their knowledge in cars! I definitely More

by Albertha Ramsey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 07, 2025

City KIA of Greater Orlando responded

Albertha, Thank you for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that Max took exceptional care of you and your husband. Your satisfaction means so much to us. Wishing you and your family the safest of travels until we meet again!

May 03, 2025

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Employee Rating

Leasing a new Kia K4 for my son at City Kia of Greater Orlando was an outstanding experience from start to finish. From the moment we walked in, Maximiliano made us feel completely at ease. His treatment More

by Silverio Saladin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maximiliano Ercolani , Leo Hernandez

May 05, 2025

City KIA of Greater Orlando responded

Silverio, We appreciate you for leaving Max this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Max provided you with top notch service. We are delighted to know that he was extremely professional, warm, genuine, no pressure, honest/transparent with communication and made the process smooth/straightforward. We sincerely congratulate you on your new KIA K4- behalf of the entire City KIA of Greater Orlando team!

May 03, 2025

Dealership Rating
Employee Rating

Muy buen servicio, el personal fue muy amable y atento. Le recomendaría a mis conocidos que fueran More

by Rosagon1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilfrenk Tejidor

May 05, 2025

City KIA of Greater Orlando responded

¡Agradecemos su maravillosa reseña y recomendación! Nos complace saber que nuestro equipo fue muy amable, atento y le brindó un excelente servicio. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

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