Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Carlos Diaz

Overview Reviews (116) Inventory (175)

Contact Me

View All Employees

< View All Employees

Carlos Diaz

Sales & Leasing Consultant

Jim Ellis Toyota of McDonough

144 Hwy 81 West
McDonough, GA 30253

Contact Me

5.0

116 Reviews

Overview Reviews (116) Inventory (175)

Dealership Experience

3 yrs, 10 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

English

Spanish

5.0

116 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Carlos Diaz

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

116 Reviews of Carlos Diaz

December 06, 2025

Dealership Rating

Employee Rating

I recommend Carlos as he and financial manager helped me land a great price for almost the same monthly payment for a premium car with all feautes. Amazing customer service. land a great price for almost the same monthly payment for a premium car with all feautes. Amazing customer service. More

by alain.mancera

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zack Jamshidi

Report | Print

Dec 08, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review, alain.mancera! We're thrilled to hear that Carlos and our financial manager provided you with amazing customer service and helped you land a great price for your premium car. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future!

November 24, 2025

Dealership Rating

Employee Rating

Everyone was very accommodating and helpful. Carlos Diaz was exceptional in assisting me with my trade and purchase of a new Rav 4. Carlos Diaz was exceptional in assisting me with my trade and purchase of a new Rav 4. More

by dnichols0921

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ja'Von Harris, Cori Gaither, Zachery Leduc, Zack Jamshidi

Report | Print

Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you dnichols0921 for your wonderful review! We're thrilled to hear that everyone was accommodating and that Carlos Diaz provided exceptional support during your trade and purchase of a new Rav 4. Your feedback inspires our team to continue delivering reliable and trustworthy service, and we can't wait to welcome you back!

November 23, 2025

Dealership Rating

Employee Rating

Highly recommend Carlos and the whole crew! Everyone was so patient and accommodating with all of our concerns and questions. My mom left happy with a new car and even more important is a huge Everyone was so patient and accommodating with all of our concerns and questions. My mom left happy with a new car and even more important is a huge smile! I’ll be coming back soon to get my new Toyota! More

by Sierra m

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cori Gaither

Report | Print

Dec 02, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, Sierra m! We are thrilled to hear that Carlos and the whole crew provided you and your mom with patient and accommodating service, leaving her with a huge smile and a new car. We look forward to welcoming you back soon for your new Toyota and continuing to provide you with the trustworthy support and quality service you deserve.

November 05, 2025

Dealership Rating

Employee Rating

Carlos was very professional, patient, and kind. I would definitely recommend him for future purchases. I would definitely recommend him for future purchases. More

by emedina555

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Report | Print

Nov 13, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, emedina555! We are thrilled to hear that Carlos provided you with professional, patient, and kind service. Your recommendation means a lot to us, and we look forward to supporting you in your future purchases with the same level of quality and reliability.

September 25, 2025

Dealership Rating

Employee Rating

Carlos was just the most fantastic sales rep we have ever worked with!! I highly recommend him and Jim Ellis worked with!! I highly recommend him and Jim Ellis More

by japowers09

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Sep 28, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your amazing review! We're so glad that Carlos provided an exceptional sales experience for you. We are lucky to have him on our team. Thank you for choosing Jim Ellis!

September 10, 2025

Dealership Rating

Employee Rating

Carlos Diaz is an amazing car dealer! ! He was very knowledgeable about the car I wanted .. Super sweet.. very patient and not pushy.. I TOTALLY RECOMMEND!! ! He was very knowledgeable about the car I wanted .. Super sweet.. very patient and not pushy.. I TOTALLY RECOMMEND!! More

by shaepizazz620

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Sep 13, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we are thrilled to hear about your positive experience with Carlos! We pride ourselves on providing knowledgeable, patient, and non-pushy service to our customers. We appreciate your recommendation and thank you for choosing us for your car buying needs!

August 17, 2025

Dealership Rating

Employee Rating

CARLOS was a great help to me very attentive. Understood what I wanted. I am very picky to deal with. He made the process very smooth, worked amazingly with the inventory he had and got me the tr Understood what I wanted. I am very picky to deal with. He made the process very smooth, worked amazingly with the inventory he had and got me the truck I needed thank you so much. It was a pleasure meeting him. More

by juancbravo1011

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Aug 20, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave us a review! We are thrilled that Carlos provided exceptional service and was able to meet your high standards. We are glad to have him on our team and we look forward to serving you again in the future. Happy driving in your new truck!" #CustomerSatisfaction #TeamEffort

August 11, 2025

Dealership Rating

Employee Rating

Awesome customer service. Zach Jordan and Caros Diaz are the best. In and out with a new Tundra and a better price than anywhere else. Zach Jordan and Caros Diaz are the best. In and out with a new Tundra and a better price than anywhere else. More

by johnnie.powell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Aug 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the amazing review! We're thrilled to hear you had a great experience with our team, particularly with Zach and Carlos. We strive to provide top-notch customer service and competitive prices. Enjoy your new Tundra! #CustomerSatisfaction #HappyCustomers

July 21, 2025

Dealership Rating

Employee Rating

Great experience with Carlos Diaz. He was personable and knowledgeable and made a process that I don’t enjoy a very pleasant one. He was personable and knowledgeable and made a process that I don’t enjoy a very pleasant one. More

by Irene

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Ogoo

Report | Print

Jul 22, 2025 -

Jim Ellis Toyota of McDonough responded

"Thank you for taking the time to share your positive experience with Carlos Diaz. We are ecstatic to hear that he was able to make a potentially unpleasant process enjoyable for you. We will definitely pass along your kind words to him. Thank you for choosing our business!"

July 07, 2025

Dealership Rating

Employee Rating

Carlos was so easy to work with from start to finish. He answered every question and went out of his way to make this easy and pleasant. He answered every question and went out of his way to make this easy and pleasant. More

by redwards

Purchase Time

Recommend Dealer

Yes

Report | Print

Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we're thrilled to hear that Carlos made your experience with us a breeze. We pride ourselves on providing exceptional service, and we're glad he went above and beyond for you. Thank you for choosing us, and we look forward to serving you again in the future!

Dealership Inventory (175 Vehicles)

2025 Toyota RAV4 | new

$37,881

2025 Toyota RAV4

new

Magnetic Gray Metallic exterior

Automatic

Front-wheel Drive

$37,881

View Vehicle Details

View Details

2023 Ford F-150 | used

$40,800

2023 Ford F-150

used

Carbonized Gray Metallic exterior

Automatic

Four-wheel Drive

$40,800

View Vehicle Details

View Details

2025 Toyota Tacoma Hybrid | new

$65,469

2025 Toyota Tacoma Hybrid

new

Black exterior

Automatic

Four-wheel Drive

$65,469

View Vehicle Details

View Details

2011 Ford Ranger | used

$12,400

2011 Ford Ranger

used

Oxford White exterior

Manual

Rear-wheel Drive

$12,400

View Vehicle Details

View Details

2022 Lexus GX 460 | used

$48,300

2022 Lexus GX 460

used

Claret Mica exterior

Automatic

Four-wheel Drive

$48,300

View Vehicle Details

View Details

2022 Toyota C-HR | used

$23,500

2022 Toyota C-HR

used

Magnetic Gray Metallic exterior

Automatic

Front-wheel Drive

$23,500

View Vehicle Details

View Details

View All Inventory