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Carlos Diaz

Overview Reviews (123) Inventory (172)

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Carlos Diaz

Carlos Diaz | Page 2

Sales & Leasing Consultant

Jim Ellis Toyota of McDonough

144 Hwy 81 West
McDonough, GA 30253

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5.0

123 Reviews

Overview Reviews (123) Inventory (172)

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English

Spanish

5.0

123 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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123 Reviews of Carlos Diaz

November 05, 2025

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Employee Rating

Carlos was very professional, patient, and kind. I would definitely recommend him for future purchases. I would definitely recommend him for future purchases. More

by emedina555

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Purchase Time

Recommend Dealer

Yes

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Nov 13, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, emedina555! We are thrilled to hear that Carlos provided you with professional, patient, and kind service. Your recommendation means a lot to us, and we look forward to supporting you in your future purchases with the same level of quality and reliability.

September 25, 2025

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Employee Rating

Carlos was just the most fantastic sales rep we have ever worked with!! I highly recommend him and Jim Ellis worked with!! I highly recommend him and Jim Ellis More

by japowers09

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 28, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your amazing review! We're so glad that Carlos provided an exceptional sales experience for you. We are lucky to have him on our team. Thank you for choosing Jim Ellis!

September 10, 2025

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Employee Rating

Carlos Diaz is an amazing car dealer! ! He was very knowledgeable about the car I wanted .. Super sweet.. very patient and not pushy.. I TOTALLY RECOMMEND!! ! He was very knowledgeable about the car I wanted .. Super sweet.. very patient and not pushy.. I TOTALLY RECOMMEND!! More

by shaepizazz620

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 13, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we are thrilled to hear about your positive experience with Carlos! We pride ourselves on providing knowledgeable, patient, and non-pushy service to our customers. We appreciate your recommendation and thank you for choosing us for your car buying needs!

August 17, 2025

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Employee Rating

CARLOS was a great help to me very attentive. Understood what I wanted. I am very picky to deal with. He made the process very smooth, worked amazingly with the inventory he had and got me the tr Understood what I wanted. I am very picky to deal with. He made the process very smooth, worked amazingly with the inventory he had and got me the truck I needed thank you so much. It was a pleasure meeting him. More

by juancbravo1011

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 20, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave us a review! We are thrilled that Carlos provided exceptional service and was able to meet your high standards. We are glad to have him on our team and we look forward to serving you again in the future. Happy driving in your new truck!" #CustomerSatisfaction #TeamEffort

August 11, 2025

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Employee Rating

Awesome customer service. Zach Jordan and Caros Diaz are the best. In and out with a new Tundra and a better price than anywhere else. Zach Jordan and Caros Diaz are the best. In and out with a new Tundra and a better price than anywhere else. More

by johnnie.powell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the amazing review! We're thrilled to hear you had a great experience with our team, particularly with Zach and Carlos. We strive to provide top-notch customer service and competitive prices. Enjoy your new Tundra! #CustomerSatisfaction #HappyCustomers

July 21, 2025

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Employee Rating

Great experience with Carlos Diaz. He was personable and knowledgeable and made a process that I don’t enjoy a very pleasant one. He was personable and knowledgeable and made a process that I don’t enjoy a very pleasant one. More

by Irene

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Ogoo

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Jul 22, 2025 -

Jim Ellis Toyota of McDonough responded

"Thank you for taking the time to share your positive experience with Carlos Diaz. We are ecstatic to hear that he was able to make a potentially unpleasant process enjoyable for you. We will definitely pass along your kind words to him. Thank you for choosing our business!"

July 07, 2025

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Employee Rating

Carlos was so easy to work with from start to finish. He answered every question and went out of his way to make this easy and pleasant. He answered every question and went out of his way to make this easy and pleasant. More

by redwards

Purchase Time

Recommend Dealer

Yes

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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we're thrilled to hear that Carlos made your experience with us a breeze. We pride ourselves on providing exceptional service, and we're glad he went above and beyond for you. Thank you for choosing us, and we look forward to serving you again in the future!

July 03, 2025

Dealership Rating

Employee Rating

Súper buena la atención de Carlos Díaz me ayudó a conseguir el carro que quería gracias por la ayuda Dios lo bendiga conseguir el carro que quería gracias por la ayuda Dios lo bendiga More

by Edwin

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we are thrilled to hear about your positive experience with Carlos! We strive to provide excellent customer service and we are delighted to have helped you find your desired car. Blessings to you and Carlos! 🙏

June 14, 2025

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Employee Rating

My parents recently just bought me a RAV4 and our salesman Carlos Diaz helped so much with the whole process. He was very patient with all the things we wanted and made sure to be transparent with us salesman Carlos Diaz helped so much with the whole process. He was very patient with all the things we wanted and made sure to be transparent with us about everything. Along with that, our financial side was taken care of by Lacy Rubin who also made sure help us out with our different wants and needs! Definitely one of the best experience we have had in the years of car buying! More

by ragidharam

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lacy Rubin

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Jun 27, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the amazing review! We're thrilled to hear that Carlos and Lacy provided top-notch service during your car buying experience. We truly value your trust in us and look forward to serving you and your family in the future. Enjoy your new RAV4! 🚘 #CustomerSatisfaction #HappyDriving

May 22, 2025

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Employee Rating

El señor Carlos Diaz me presto una excelente atencion y pude conseguir el carro que yo queria gracias por todo señor carlos. pude conseguir el carro que yo queria gracias por todo señor carlos. More

by Castrob11

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 28, 2025 -

Jim Ellis Toyota of McDonough responded

Muchas gracias por compartir tu experiencia. Nos alegra saber que el señor Carlos Diaz te brindó una excelente atención y que pudiste conseguir el carro que querías. Apreciamos que hayas elegido Jim Ellis Toyota de McDonough. ¡Estamos para ayudarte siempre!

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