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Carlos Diaz

Overview Reviews (119) Inventory (175)

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Carlos Diaz

Carlos Diaz | Page 2

Sales & Leasing Consultant

Jim Ellis Toyota of McDonough

144 Hwy 81 West
McDonough, GA 30253

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5.0

119 Reviews

Overview Reviews (119) Inventory (175)

Dealership Experience

4 yrs, 3 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English

Spanish

5.0

119 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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119 Reviews of Carlos Diaz

August 11, 2025

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Employee Rating

Awesome customer service. Zach Jordan and Caros Diaz are the best. In and out with a new Tundra and a better price than anywhere else. Zach Jordan and Caros Diaz are the best. In and out with a new Tundra and a better price than anywhere else. More

by johnnie.powell

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the amazing review! We're thrilled to hear you had a great experience with our team, particularly with Zach and Carlos. We strive to provide top-notch customer service and competitive prices. Enjoy your new Tundra! #CustomerSatisfaction #HappyCustomers

July 21, 2025

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Great experience with Carlos Diaz. He was personable and knowledgeable and made a process that I don’t enjoy a very pleasant one. He was personable and knowledgeable and made a process that I don’t enjoy a very pleasant one. More

by Irene

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Ogoo

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Jul 22, 2025 -

Jim Ellis Toyota of McDonough responded

"Thank you for taking the time to share your positive experience with Carlos Diaz. We are ecstatic to hear that he was able to make a potentially unpleasant process enjoyable for you. We will definitely pass along your kind words to him. Thank you for choosing our business!"

July 07, 2025

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Employee Rating

Carlos was so easy to work with from start to finish. He answered every question and went out of his way to make this easy and pleasant. He answered every question and went out of his way to make this easy and pleasant. More

by redwards

Purchase Time

Recommend Dealer

Yes

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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we're thrilled to hear that Carlos made your experience with us a breeze. We pride ourselves on providing exceptional service, and we're glad he went above and beyond for you. Thank you for choosing us, and we look forward to serving you again in the future!

July 03, 2025

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Employee Rating

Súper buena la atención de Carlos Díaz me ayudó a conseguir el carro que quería gracias por la ayuda Dios lo bendiga conseguir el carro que quería gracias por la ayuda Dios lo bendiga More

by Edwin

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we are thrilled to hear about your positive experience with Carlos! We strive to provide excellent customer service and we are delighted to have helped you find your desired car. Blessings to you and Carlos! 🙏

June 14, 2025

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Employee Rating

My parents recently just bought me a RAV4 and our salesman Carlos Diaz helped so much with the whole process. He was very patient with all the things we wanted and made sure to be transparent with us salesman Carlos Diaz helped so much with the whole process. He was very patient with all the things we wanted and made sure to be transparent with us about everything. Along with that, our financial side was taken care of by Lacy Rubin who also made sure help us out with our different wants and needs! Definitely one of the best experience we have had in the years of car buying! More

by ragidharam

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lacy Rubin

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Jun 27, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the amazing review! We're thrilled to hear that Carlos and Lacy provided top-notch service during your car buying experience. We truly value your trust in us and look forward to serving you and your family in the future. Enjoy your new RAV4! 🚘 #CustomerSatisfaction #HappyDriving

May 22, 2025

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Employee Rating

El señor Carlos Diaz me presto una excelente atencion y pude conseguir el carro que yo queria gracias por todo señor carlos. pude conseguir el carro que yo queria gracias por todo señor carlos. More

by Castrob11

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 28, 2025 -

Jim Ellis Toyota of McDonough responded

Muchas gracias por compartir tu experiencia. Nos alegra saber que el señor Carlos Diaz te brindó una excelente atención y que pudiste conseguir el carro que querías. Apreciamos que hayas elegido Jim Ellis Toyota de McDonough. ¡Estamos para ayudarte siempre!

May 14, 2025

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Employee Rating

Carlos Dias provided optimal customer service and helped us greatly while purchasing our new vehicle. us greatly while purchasing our new vehicle. More

by josedavidpe0323

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 17, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience! We’re thrilled to hear that Carlos Dias provided you with exceptional customer service and made your vehicle purchase a smooth one. We look forward to assisting you again at Jim Ellis Toyota of McDonough!

May 13, 2025

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Employee Rating

Carlos was excellent in locating us the perfect Camry and working out an amazing deal, not once, but twice in the last month! I couldn’t be happier! working out an amazing deal, not once, but twice in the last month! I couldn’t be happier! More

by Trishchau125

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 17, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for sharing your experience! We're thrilled to hear Carlos helped you find the perfect Camry and secure amazing deals—twice! Your happiness means a lot to us at Jim Ellis Toyota of McDonough. Looking forward to assisting you again!

May 06, 2025

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Employee Rating

I purchased my new Tacoma from this dealership and it couldn’t have gone any better. Carlos Diaz made everything as smooth as possible. Wouldn’t buy a Toyota from anyone else! couldn’t have gone any better. Carlos Diaz made everything as smooth as possible. Wouldn’t buy a Toyota from anyone else! More

by codyspruill3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lacy Rubin

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May 10, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re thrilled to hear that Carlos made your Tacoma purchase smooth and enjoyable. It’s wonderful to know that he made such a great impression on you. We appreciate your loyalty and look forward to serving you again in the future. Enjoy your new Tacoma, and don’t hesitate to reach out if you need anything!

April 12, 2025

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Employee Rating

Had a great time getting a 2025 Toyota Corolla @ Jim Ellis McDonough. My sales person Jermaine Hill was very helpful and friendly ! Definitely recommend for the people at the product ! Life time engine Ellis McDonough. My sales person Jermaine Hill was very helpful and friendly ! Definitely recommend for the people at the product ! Life time engine and transmission coverage as long as it’s being maintained & free oil changes! Very happy with my car , hope to have it for 15 years or more More

by Trevor H

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Green, Jeremaine Hill

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Apr 18, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with Jermaine Hill and that you’re happy with your 2025 Toyota Corolla. The lifetime engine and transmission coverage, along with free oil changes, are definitely great perks, and we’re excited to hear you plan to keep your car for many years to come! We truly appreciate your recommendation and look forward to serving you for years to come.

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