Carlos Diaz
Carlos Diaz at Jim Ellis Toyota of McDonough

Carlos Diaz

Sales & Leasing Consultant

Jim Ellis Toyota of McDonough

144 Hwy 81 West
McDonough, GA 30253

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5.0
118 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

5.0

118 Reviews

Write a Review

118 Reviews of Carlos Diaz

March 31, 2026

Dealership Rating
Employee Rating

I was very pleased overall with Jim Ellis Toyota of McDonough. The reason was my salesman Carlos Diaz. First time I had bought a car by myself, and he was very kind, No Pressure, answered my questi More

by Ssh718
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 10, 2026

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Carlos helped us with our purchase, and he was so great! He was very knowledgeable and helpful. More

by kjheff07
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Mar 13, 2026

Jim Ellis Toyota of McDonough responded

Hi, thank you for your review! We love hearing about great experiences. Enjoy your new car!!

December 06, 2025

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I recommend Carlos as he and financial manager helped me land a great price for almost the same monthly payment for a premium car with all feautes. Amazing customer service. More

by alain.mancera
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Zack Jamshidi

Dec 08, 2025

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review, alain.mancera! We're thrilled to hear that Carlos and our financial manager provided you with amazing customer service and helped you land a great price for your premium car. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future!

November 24, 2025

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Everyone was very accommodating and helpful. Carlos Diaz was exceptional in assisting me with my trade and purchase of a new Rav 4. More

by dnichols0921
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Jim Ellis Toyota of McDonough responded

Thank you dnichols0921 for your wonderful review! We're thrilled to hear that everyone was accommodating and that Carlos Diaz provided exceptional support during your trade and purchase of a new Rav 4. Your feedback inspires our team to continue delivering reliable and trustworthy service, and we can't wait to welcome you back!

November 23, 2025

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Highly recommend Carlos and the whole crew! Everyone was so patient and accommodating with all of our concerns and questions. My mom left happy with a new car and even more important is a huge More

by Sierra m
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cori Gaither

Dec 02, 2025

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, Sierra m! We are thrilled to hear that Carlos and the whole crew provided you and your mom with patient and accommodating service, leaving her with a huge smile and a new car. We look forward to welcoming you back soon for your new Toyota and continuing to provide you with the trustworthy support and quality service you deserve.

November 05, 2025

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Carlos was very professional, patient, and kind. I would definitely recommend him for future purchases. More

by emedina555
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 13, 2025

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, emedina555! We are thrilled to hear that Carlos provided you with professional, patient, and kind service. Your recommendation means a lot to us, and we look forward to supporting you in your future purchases with the same level of quality and reliability.

September 25, 2025

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Carlos was just the most fantastic sales rep we have ever worked with!! I highly recommend him and Jim Ellis More

by japowers09
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 28, 2025

Jim Ellis Toyota of McDonough responded

Thank you for your amazing review! We're so glad that Carlos provided an exceptional sales experience for you. We are lucky to have him on our team. Thank you for choosing Jim Ellis!

September 10, 2025

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Carlos Diaz is an amazing car dealer! ! He was very knowledgeable about the car I wanted .. Super sweet.. very patient and not pushy.. I TOTALLY RECOMMEND!! More

by shaepizazz620
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Sep 13, 2025

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we are thrilled to hear about your positive experience with Carlos! We pride ourselves on providing knowledgeable, patient, and non-pushy service to our customers. We appreciate your recommendation and thank you for choosing us for your car buying needs!

August 17, 2025

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CARLOS was a great help to me very attentive. Understood what I wanted. I am very picky to deal with. He made the process very smooth, worked amazingly with the inventory he had and got me the tr More

by juancbravo1011
Sales Price Transparency
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Recommend Dealer
Yes
Aug 20, 2025

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave us a review! We are thrilled that Carlos provided exceptional service and was able to meet your high standards. We are glad to have him on our team and we look forward to serving you again in the future. Happy driving in your new truck!" #CustomerSatisfaction #TeamEffort

August 11, 2025

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Awesome customer service. Zach Jordan and Caros Diaz are the best. In and out with a new Tundra and a better price than anywhere else. More

by johnnie.powell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2025

Jim Ellis Toyota of McDonough responded

Thank you for the amazing review! We're thrilled to hear you had a great experience with our team, particularly with Zach and Carlos. We strive to provide top-notch customer service and competitive prices. Enjoy your new Tundra! #CustomerSatisfaction #HappyCustomers

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