This is the 2nd vehicle I've purchased with Manuel and
I'm more pleased than the 1st time! He listened to the upgrades I wanted and found my perfect vehicle.
I'm more pleased than the 1st time! He listened to the upgrades I wanted and found my perfect vehicle.
More
by ANJ.LANCE
Verified Customer
Verified Customer
Other Employees Tagged:
Manuel Nunoz
Jun 14, 2026 -
City KIA of Greater Orlando responded
It’s great to welcome you back for your second Kia Sorento. We’re happy our team listened to your upgrade goals and delivered the perfect match. Gabriel will be delighted to hear how pleased you are with this purchase.
Me gustó el trato que me dieron y lo rápido que me a
probaron mi guagua, Orlando excelente vendedor .
probaron mi guagua, Orlando excelente vendedor .
More
by Carmen
Verified Customer
Verified Customer
Jun 10, 2026 -
City KIA of Greater Orlando responded
¡Qué buena noticia que Orlando pudo hacer el proceso tan ágil! Nos alegra saber que se sintió bien atendido y que la aprobación de su guagua fue rápida. ¡Que disfrute mucho su nuevo vehículo!
Outstanding customer service, they will help you to get
better deals, amazing service. Highly recommended.
better deals, amazing service. Highly recommended.
More
by JOSSIELPLACENCIA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sales Rep, Juan
Jun 07, 2026 -
City KIA of Greater Orlando responded
Thank you for your kind words and recommendation. Gabriel and our team are glad to have helped you secure great deals and deliver outstanding service for your Kia. We appreciate your trust and look forward to serving you again.
Great They did a great job showing the car and working
with me to find a the right one with good pricing.
with me to find a the right one with good pricing.
More
by M.LONDONO52
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel Polanco
Jun 01, 2026 -
City KIA of Greater Orlando responded
Thank you for letting us show you the new Essex and work with you to find one at a price you liked. Enjoy your new Essex.
I was previously purchasing my vehicles from a competing
dealership. I purchased three cars from them, and after the management change, they treated me like a John Smith. I decided it was time to make a cha
dealership. I purchased three cars from them, and after the management change, they treated me like a John Smith. I decided it was time to make a change. I went to City Kia, and they made the process so easy. I was used to calling and emailing multiple dealerships to get the best deal. City Kia made it so easy that I didn't even need to think about it. The deal was worked out in an afternoon, and I purchased the vehicle that evening. Huge thanks to Oscar, Rachel, Raul, Gabriel, and the entire City Kia team for a great experience.
More
by smockonallama
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
City KIA of Greater Orlando responded
We are honored by your feedback and truly appreciate you giving us the opportunity to earn your trust after a disappointing experience elsewhere. It is wonderful to hear that the rest of our team, were able to make the process seamless and straightforward. Recognizing that you had other options and chose to give us a chance is something we do not take lightly, and we are committed to making sure every future experience reflects the same level of care. On behalf of our whole team, we wish you safe travels!
Overall good experience Overall it was a good experience
working with this dealership. Staff was friendly
working with this dealership. Staff was friendly
More
by BOSS26
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel Polanco
May 27, 2026 -
City KIA of Greater Orlando responded
It’s great to hear your recent visit was positive. We’re pleased our friendly team helped make your new Essex purchase enjoyable. If there’s anything more we can do, just let us know. Thanks again!
Efficient, everyone knew what they were doing and it
probably didn't hurt anything that we knew exactly what we wanted as well
probably didn't hurt anything that we knew exactly what we wanted as well
More
by J13INGAMAN
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel Polanco
May 26, 2026 -
City KIA of Greater Orlando responded
It’s great to hear that everything went smoothly and that your clear vision helped move things along. Thank you for choosing KIA for your new Essex. Gabriel and our team appreciate your feedback and look forward to assisting you again.
Thank you so much , I really appreciate you guys !
I’m hopefully I will continue have a great experience with city kia ❤️
I’m hopefully I will continue have a great experience with city kia ❤️
More
by ASALVA1980
Verified Customer
Verified Customer
May 25, 2026 -
City KIA of Greater Orlando responded
We’re delighted to hear you’re enjoying your new Kia Sorento and look forward to supporting you in the future. Thank you!
I came to have my 2016 Kia Optima service.
However, the repairs were extent and I did not want to take a chance driving it due to safety reasons. Patrick who helped me was very professional &
However, the repairs were extent and I did not want to take a chance driving it due to safety reasons. Patrick who helped me was very professional & knowledgeable and made sure I was put into the right vehicle just for me as well as being a satisfied customer.
More
by CASSMCDUFFIE
Verified Customer
Verified Customer
Other Employees Tagged:
Gabriel Polanco
May 10, 2026 -
City KIA of Greater Orlando responded
Thank you for sharing your experience with our Kia Optima service. We’re glad our team member arranged a replacement vehicle so you didn’t have to worry about safety and provided knowledgeable, professional assistance. Please let us know if you need anything else.
I truly appreciate the prompt and attentive assistance I
received from Felix. He listened to my concerns and desires and delivered.
received from Felix. He listened to my concerns and desires and delivered.
More
by VGIRALDO0922
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Felix went above and beyond
May 09, 2026 -
City KIA of Greater Orlando responded
We’re glad Gabriel was able to address your concerns with prompt and attentive support. Thank you for trusting us with your Kia service. Please reach out whenever you need us again.