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Carlos Diaz
Carlos Diaz at City KIA of Greater Orlando

Carlos Diaz

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.3
11 Reviews
4.3

11 Reviews

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11 Reviews of Carlos Diaz

November 19, 2025

Dealership Rating
Employee Rating

I was denied a replacement for a battery that you all put into my car that was under. I will be reporting you all to the better business bureau! More

by kaybr31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Orlando Da Silva, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Vanessa Bahnsen, Aury De la Rosa, Sebastian Monsalve, Orlando Anil, Willians Alvarez , Daniel

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Nov 22, 2025

City KIA of Greater Orlando responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 18, 2025

Dealership Rating
Employee Rating

The service was awesome. Took my car in for what I bought bought it and it wasn’t even in there 20 minutes and they came back out and it looked lovely. Thank you. More

by JESHUALVS1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

City KIA of Greater Orlando responded

Thank you for your positive review! We are glad that our team provided you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 18, 2025

Dealership Rating
Employee Rating

La empresa me dio la confianza de hacer negocios. El presupuesto fue una buena oportunidad de poder tener mi vehículo nuevo con una cuota acorde a mis posibilidades More

by Moraima Castro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron , Luisana Colon

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Nov 18, 2025

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 15, 2025

Dealership Rating
Employee Rating

It was a very nice experience, especially that Carlos went out of his way to ensure that I walked out of there with a vehicle and I’m very very happy with my car. Thank you so much. More

by JESHUALVS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Bahnsen

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Nov 15, 2025

City KIA of Greater Orlando responded

Thanks for your feedback on your recent visit to City KIA of Greater Orlando. It's great to hear that we were able to assist you and that you had such a positive experience.

November 05, 2025

Dealership Rating
Employee Rating

City Kia is amazing. Everyone introduces themselves to you even if they’re not making a sale they make you feel very welcome.. More

by ANSER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Da Silva, Maximiliano Ercolani, Ivan Merchan, Orlando Anil , Luisana Colon

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Nov 05, 2025

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

November 04, 2025

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Employee Rating

Son los mejores Exelente servicio gracias me trataron my bien tengo que borber para que me allude More

by NEGYB1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Orlando Anil, Willians Alvarez

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Nov 04, 2025

City KIA of Greater Orlando responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

October 17, 2025

Dealership Rating
Employee Rating

Working with Carlos Diaz was a pleasure. Mr. Diaz was very impressive and knowledgeable. Thank you Mr. Carlos Diaz for all your support. More

by LILBAR21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 17, 2025

City KIA of Greater Orlando responded

Thank you for your positive review! We are happy to hear that Carlos took great care of you. Our guest's satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 15, 2025

Dealership Rating
Employee Rating

Was wonderful service Kia is the best, I don’t have word to explain how your service it is More

by WILFORDFEVRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Da Silva, Edison Cordero, Maximiliano Ercolani, Vanessa Bahnsen, Aury De la Rosa, Orlando Anil, Willians Alvarez, Giovanni Cobo , Luis Arraiz

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Oct 15, 2025

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

Dealership Rating
Employee Rating

Salesperson understood and took the time what certain vihicle i was looking for. Very happy and good investment. More

by IRIZARRY.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Arraiz

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Oct 04, 2025

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

September 30, 2025

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Employee Rating

The person on the phone was very polite and knew exactly what I needed. I came to the dealership and it was very welcoming. They recommended some other things that I didn’t think my car needed but the servi More

by sammied0504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2025

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

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