Carlos Estevez

Brought my 2026 Tahoe into service to have the satellite antenna replaced after it came off in the Leson car wash. Part was ordered in person at the counter and was advised I would be called when it came in antenna replaced after it came off in the Leson car wash. Part was ordered in person at the counter and was advised I would be called when it came in. After 3+ weeks and no notification, I called and advised the part was in. I set an appointment to have the part replaced. Brought the vehicle in and the part was replaced while I waited at the dealership. Upon checking out and speaking with the body shop representative (Paul), he advised the repair was more than they anticipated and had to pull down the headliner to access certain areas. After leaving with the vehicle, I immediately noticed an annoying rattle sound from the roof just above the sun visor on the driver's side. I immediately called Paul and left a voicemail to advise him of the rattle noise, as well as a broken piece of plastic that was hanging off the back of the driver's side sun visor. Have not received any callback from Paul or anyone else in the service department since. Would appreciate a call to schedule to bring the vehicle back and have this rattle sound addressed. Thank you! More

by PROGOLFER2417 Verified Customer Verified Customer

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Very disappointed. The Service Manager was aware of this weakness and was very professional by giving me a complementary oil change if I decide to return. The Service Manager was aware of this weakness and was very professional by giving me a complementary oil change if I decide to return. More

by LEGALGAL924 Verified Customer Verified Customer

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Always great service! Quick and painless process! The staff is so accommodating and friendly. I will be back for every oil change! Quick and painless process! The staff is so accommodating and friendly. I will be back for every oil change! More

by ambafay426 Verified Customer Verified Customer

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