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Carlos Hernandez

Overview Reviews (170) Inventory (201)

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Carlos Hernandez

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

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5.0

170 Reviews

Overview Reviews (170) Inventory (201)

Dealership Experience

8 yrs, 4 mos

Industry Experience

35 yrs, 7 mos

Languages Spoken

English

Spanish

5.0

170 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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170 Reviews of Carlos Hernandez

December 22, 2025

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Employee Rating

Very professional and smooth transaction! Easiest car purchase I’ve ever made !! Loving my Atlad Easiest car purchase I’ve ever made !! Loving my Atlad More

by Darrellw231

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 23, 2025 -

Volkswagen of Ocala responded

Thank you so much for your 5 star review, enjoy your new Atlas!

December 19, 2025

Dealership Rating

Employee Rating

This was such an awesome, and easy experience. Carlos was amazing! 10/10 recommendation. Thank you, Gettel VW! Carlos was amazing! 10/10 recommendation. Thank you, Gettel VW! More

by jazmineaguirre01

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lauro Aguirre and Finance Manager

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Dec 19, 2025 -

Volkswagen of Ocala responded

Thank you so much for the kind words and 10/10 recommendation! We’re thrilled to hear you had such an awesome and easy experience. Carlos will be happy to know he made a great impression! Thanks again for choosing Gettel VW—we truly appreciate your support and look forward to seeing you again.

December 18, 2025

Dealership Rating

Employee Rating

Volkswagen of Ocala is awesome! The process was seamless from finding the online listing, attaining information on the phone, and coming in and purchasing the vehicle. My sales pers The process was seamless from finding the online listing, attaining information on the phone, and coming in and purchasing the vehicle. My sales person Carlos listened to my needs and made sure to get the best deal for me. Carlos is honest and shows great integrity, and made the car buying experience easy, enjoyable, and special! I felt taken care of the whole time. Thank you, Volkswagen of Ocala! More

by Alexisjoinermusic

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emily Figeroua

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Dec 19, 2025 -

Volkswagen of Ocala responded

Thank you for the amazing review! We’re so happy to hear that your experience with Volkswagen of Ocala was seamless from start to finish. Carlos truly takes pride in listening to his customers and providing honest, top-notch service, and we’re glad that showed throughout your visit. Making your car-buying experience easy, enjoyable, and special is exactly our goal. Thank you for choosing Volkswagen of Ocala—we truly appreciate your trust and look forward to serving you again!

October 04, 2025

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Employee Rating

Carlos was absolutely amazing! He made our daughter’s first car experience a dream come true!!! He made our daughter’s first car experience a dream come true!!! More

by Devinclarkson

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 07, 2025 -

Volkswagen of Ocala responded

Thank you for the wonderful review! We’re so glad to hear that Carlos helped make your daughter’s first car experience a dream come true — that’s such a special milestone! We truly appreciate your trust in us and are honored to have been part of this exciting moment. Wishing her many happy and safe miles ahead!

October 03, 2025

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Employee Rating

Carlos helped me find my first car and made it an amazing experience! I will be coming back to Volkswagen of Ocala for all of my car needs! experience! I will be coming back to Volkswagen of Ocala for all of my car needs! More

by kmunden03

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 07, 2025 -

Volkswagen of Ocala responded

Thank you so much for the awesome review! We're thrilled to hear that Carlos made your first car-buying experience such a great one. We'll be here whenever you need us, and we look forward to helping you with all your future car needs. Welcome to the Volkswagen of Ocala family!

September 30, 2025

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Employee Rating

✨ “Excellent service, very professional and attentive. He helped us with patience, answered all our questions, and made us feel confident throughout the whole process. You can tell he truly cares about hi He helped us with patience, answered all our questions, and made us feel confident throughout the whole process. You can tell he truly cares about his customers. Thank you for the experience, 100% recommended!” More

by Sugehily Otero

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 01, 2025 -

Volkswagen of Ocala responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience and that you felt supported and confident throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!

September 07, 2025

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Employee Rating

Excelente como siempre. El mejor de los mejores. God bless. My friend for ever. Thank El mejor de los mejores. God bless. My friend for ever. Thank More

by Lalady35

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 09, 2025 -

Volkswagen of Ocala responded

Thank you very much for your kind words and continued trust. It’s always a pleasure to serve you. I truly appreciate your loyalty and support. Muchas gracias por sus amables palabras y por seguir confiando en nosotros. Siempre es un placer atenderle. Aprecio sinceramente su lealtad y apoyo.

August 14, 2025

Dealership Rating

Employee Rating

Good and fast service! Dealership gave me a great deal for my fiancé new car she can’t be more happy with her new car. Dealership gave me a great deal for my fiancé new car she can’t be more happy with her new car. More

by Josephperez198

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Hudson

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Aug 18, 2025 -

Volkswagen of Ocala responded

Thank you for the kind words! We're thrilled to hear you had a great experience and that your fiancé is loving her new car. It was our pleasure to help you find the perfect deal. Wishing you both many happy miles ahead!

August 14, 2025

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Employee Rating

Carlos was very kind, professional and helpful. Thank you so much, we are happy with our new vehicle. Thank you so much, we are happy with our new vehicle. More

by Isalice.santiago

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Hudson

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Aug 18, 2025 -

Volkswagen of Ocala responded

Thank you for the great review! We're so glad to hear that Carlos provided you with kind, professional, and helpful service. Congratulations on your new vehicle — we’re happy to hear you’re loving it! Enjoy the ride!

July 27, 2025

Dealership Rating

Employee Rating

They were so very kind! This was my first car buying experience and one of the best to say the least! Everyone was attentive and really payed attention to what I wanted in a This was my first car buying experience and one of the best to say the least! Everyone was attentive and really payed attention to what I wanted in a vehicle. Carlos was the best sales person and made our experience one of a kind! Volkswagen will always have our business. More

by Sierra.cook00

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Hudson , Matthew Hartge

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Jul 28, 2025 -

Volkswagen of Ocala responded

Thank you so much for your kind words! We're truly honored to have been a part of your first car-buying experience and thrilled to hear it was such a positive one. Carlos and the rest of our team take great pride in listening to our customers and making sure they feel supported every step of the way. We're so glad you found the perfect vehicle, and we look forward to serving you for many years to come. Welcome to the Volkswagen family!

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