Carlos Hernandez

I want to start off by saying, thank you again. I also want to say thank you to Carlos. For going above and beyond and extending his time in order to help me get a car that was much needed. Thank y I also want to say thank you to Carlos. For going above and beyond and extending his time in order to help me get a car that was much needed. Thank you to his boss his superiors. Because I know this is probably rare. I don't know, but for me it was a blessing i truly truly enjoyed my experience at this dealership. It is the first time I have ever had a dealership experience where I walked off the lot with a vehicle. I am very grateful for the kindness that the staff extended to us. And making us feel comfortable, my daughter and I, my daughter said, her favorite part was the snacks. I'm gonna say my favorite part outside of purchasing the car. Was that coffee machine that coffee machine was everything and that coffee, it was d*** good. Thank you again, volkswagen of ocala, you guys are bomb.. More

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Mr. Carlos Hernández was very professional with his attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or u attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or used vehicle. Great staff to work with! Thanks to everyone involved in my deal. In addition I will like to mention the great service department being run by the service manager Danny Schlenker. More

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The service Carlos provided was wonderful. He understood our needs, and we were able to get the car we wanted. Thanks to the entire Ocala Volkswagen team! He understood our needs, and we were able to get the car we wanted. Thanks to the entire Ocala Volkswagen team! More

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I was treated with Great professionalism, they were sure I was comfortable with my car option. Very knowledgeable about the business which make it easier to finalized the decision. Always fair with pricin I was comfortable with my car option. Very knowledgeable about the business which make it easier to finalized the decision. Always fair with pricing. Carlos Hernandez and his crew very recommended. Easy to work with. More

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Carlos was very professional and was awesome at helping me choose my first vehicle. Carlos has helped my family and I on several different occasions with car sales and we will continue going to Carlos at V me choose my first vehicle. Carlos has helped my family and I on several different occasions with car sales and we will continue going to Carlos at Volkswagen of Ocala. More

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Process was real quick from beginning to end! Eric also was very understanding from the issue we had and he came through to try to help us out!!! T.j from finance paper was smooth and explain eve Eric also was very understanding from the issue we had and he came through to try to help us out!!! T.j from finance paper was smooth and explain everything ! More

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Excellent service and professionalism from all of the employees involved with my lease. And specifically to Carlos Hernandez for making the best deal for me. I highly recommend VW of Ocala for your new o employees involved with my lease. And specifically to Carlos Hernandez for making the best deal for me. I highly recommend VW of Ocala for your new or used vehicle. Also the service department is highly recommended. Clean environment and great customer service. Thank you. More

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VW of Ocala is the best, they are all friendly no pressure to purchase and look out for the customer. Carlos, Veno and TJ were awesome to work with I highly recommend VW of Ocala for your next vehicl pressure to purchase and look out for the customer. Carlos, Veno and TJ were awesome to work with I highly recommend VW of Ocala for your next vehicle. 👍🏾 More

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Awesome customer service! !! Carlos is really nice person! You guys should come and visit him! !! Carlos is really nice person! You guys should come and visit him! More

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Carlos was professional, knowledgeable, and attentive. He made the process seamless and exceeded our expectations! He made the process seamless and exceeded our expectations! More

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