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Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala

Carlos Hernandez | Page 2

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me
5.0
186 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

36 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

186 Reviews

Write a Review

186 Reviews of Carlos Hernandez

February 04, 2026

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Employee Rating

Carlos was excellent! !! I enjoy the experience and I'm very pleased with our new car! More

by celinasands42
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 05, 2026

Volkswagen of Ocala responded

Thanks for your great review! We’re happy to hear Carlos provided excellent service and that you’re loving your new car. Enjoy the ride!

January 25, 2026

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Employee Rating

Had a great experience buying my new car at VW of Ocala. Carlos and team were extremely knowledgeable and helpful throughout the entire process. More

by P.BAILEY87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fez Fuentes, Ivo Stuller, Miguel Ramirez

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Jan 26, 2026

Volkswagen of Ocala responded

Congratulations on your new car! We’re thrilled you had a great experience with Carlos and the team. Thank you for choosing VW of Ocala, we appreciate you!

January 23, 2026

Dealership Rating
Employee Rating

I’m very grateful for the VW team for making this an easy process for my husband and I. Carlos was super kind and professional! TJ and Chris were also very helpful with our purchase. Thanks to the VW family More

by meortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson , TJ Richmond, Lauro

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Jan 26, 2026

Volkswagen of Ocala responded

Thank you for the wonderful review! We’re happy to hear our team made your experience smooth and enjoyable. We appreciate your trust in us and hope you enjoy your new vehicle for years to come.

January 07, 2026

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Employee Rating

El señor Carlos hernandez una persona excelente y el mejor del dealer. muy complacida gracias More

by yicelcambara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 07, 2026

Volkswagen of Ocala responded

¡Muchas gracias por sus amables palabras! Nos alegra muchísimo saber que el señor Carlos Hernández le brindó un excelente servicio y que quedó tan complacida con su experiencia. Le agradecemos su confianza y esperamos volver a atenderle pronto. ¡Gracias por elegirnos!

January 03, 2026

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Employee Rating

Thank you for providing such a great experience. Volkswagen is an welcoming dealership and Carlos was extremely helpful and made my first time buyer experience amazing. More

by miyah.brooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 05, 2026

Volkswagen of Ocala responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with us. Carlos will be especially happy to know he made your first-time buyer experience so positive and memorable. Welcome to the Volkswagen of Ocala family—we truly appreciate your feedback and look forward to assisting you again in the future!

January 01, 2026

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Employee Rating

Carlos was amazing from the moment we entered the VW. He was very knowledgeable and did not pressure us at all. Will recommend him to friends and family. More

by luisortega2372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fez Fuentes

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Jan 05, 2026

Volkswagen of Ocala responded

Thank you for the wonderful review! We’re so happy to hear that Carlos made such a great impression from the moment you walked in. His knowledge and no-pressure approach are exactly what we strive for. We truly appreciate your recommendation and look forward to helping your friends and family in the future!

December 22, 2025

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Employee Rating

Very professional and smooth transaction! Easiest car purchase I’ve ever made !! Loving my Atlad More

by Darrellw231
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Dec 23, 2025

Volkswagen of Ocala responded

Thank you so much for your 5 star review, enjoy your new Atlas!

December 19, 2025

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Employee Rating

This was such an awesome, and easy experience. Carlos was amazing! 10/10 recommendation. Thank you, Gettel VW! More

by jazmineaguirre01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauro Aguirre and Finance Manager

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Dec 19, 2025

Volkswagen of Ocala responded

Thank you so much for the kind words and 10/10 recommendation! We’re thrilled to hear you had such an awesome and easy experience. Carlos will be happy to know he made a great impression! Thanks again for choosing Gettel VW—we truly appreciate your support and look forward to seeing you again.

December 18, 2025

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Employee Rating

Volkswagen of Ocala is awesome! The process was seamless from finding the online listing, attaining information on the phone, and coming in and purchasing the vehicle. My sales pers More

by Alexisjoinermusic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Figeroua

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Dec 19, 2025

Volkswagen of Ocala responded

Thank you for the amazing review! We’re so happy to hear that your experience with Volkswagen of Ocala was seamless from start to finish. Carlos truly takes pride in listening to his customers and providing honest, top-notch service, and we’re glad that showed throughout your visit. Making your car-buying experience easy, enjoyable, and special is exactly our goal. Thank you for choosing Volkswagen of Ocala—we truly appreciate your trust and look forward to serving you again!

October 04, 2025

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Employee Rating

Carlos was absolutely amazing! He made our daughter’s first car experience a dream come true!!! More

by Devinclarkson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 07, 2025

Volkswagen of Ocala responded

Thank you for the wonderful review! We’re so glad to hear that Carlos helped make your daughter’s first car experience a dream come true — that’s such a special milestone! We truly appreciate your trust in us and are honored to have been part of this exciting moment. Wishing her many happy and safe miles ahead!

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