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Circle BMW
Eatontown, NJ
4,314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,314 Reviews of Circle BMW
February 15, 2026
I purchased by first new BMW in 2022, and decided to try Circle BMW since they are the closest to me and have a great reputation according to reviews. I built the car at bmwusa.com and contacted Circle to s Circle BMW since they are the closest to me and have a great reputation according to reviews. I built the car at bmwusa.com and contacted Circle to see if they could fulfil the order at MSRP. They responded with an asking price of $5,000 over MSRP, which I didn't agree with. I then called Flemington BMW, who a friend suggested, and they immediately offered the car at MSRP and they took a deposit over the phone via credit card. 5 months later I took delivery and the car was perfect, though it was frustrating to drive over an hour to Flemington to acquire the car. I decided to bring the car to Circle BMW for service and my experience has been good for the most part. The service staff are friendly and it has overall been smooth for the 3-4 times I've been there. I did have one service experience that did rub me the wrong way. Let me preface this with the fact that I am meticulous about the car since purchasing it new. It's garage kept and has never spent a night outside and I can point out every minor blemish on the car inside and out. After my recent service visit, I left the dealership and on the drive home I noticed a relatively deep 1-2 inch long scratch at the bottom of my steering leather wheel, which I am 100% certain was not there prior to my service visit. I immediately submitted a contact us form on their website and then decided to call the service department the next day. The service guy said he'd refer this to someone and that I'd get a call back. A few days went by and no call so I called again, and again, I was told the same thing but no callback. I had to visit service again because a part was not available from my original visit and upon arriving I brought up the damage to the service guy. He referred it to the manager and he showed me a video clip from an aerial view perspective from around 10 feet up in the air at front end of the car which shows the service tech for a few seconds near the door of the car. They essentially said "we don't see any jewlery or anything on his wrist or hands that could have caused the damage so it must have been there already." There was no footage of the service valet bringing my car between the service port to the garage. While I understand they are trying to avoid spending money on fixing existing damage, I was a bit surprised that they took no accountability for causing it and there were no questions asked to others who came in contact with my car that day. I normally take photos of the outside of the car the night before my service visits to protect myself in the event new scratches or dings appear, but I never worried about interior damage. Going forward, I am purchasing steering wheel protectors/wraps and probably seat covers and am going to take photos of the car inside and out at the time of dropping the car off for service. Granted, this may be insignificant to some people, but to an enthusiast, it's a daily eye sore. More
by Ryan Mooney
Employees Worked With
Timothy Meritzis, Rui Costa
February 13, 2026
Circle has been our go-to even before we lived in the state! EXCELLENT! We leased and purchased multiple cars from Charles, and he went above and beyond to get us what we wanted. He's also just a really state! EXCELLENT! We leased and purchased multiple cars from Charles, and he went above and beyond to get us what we wanted. He's also just a really cool person... Highly recommend using Charles Catania for anything you need! More
by m3lissa
Employees Worked With
Brian Valentine, Charles Catania, Andrew Kim
February 12, 2026
I recently purchased a 2026 BMW 540xi from Circle BMW, and the entire experience exceeded my expectations. From our first conversation, the team was professional, knowledgeable, and genuinely attentive th and the entire experience exceeded my expectations. From our first conversation, the team was professional, knowledgeable, and genuinely attentive throughout the entire process. My salesperson, Charles, was outstanding. he took the time to answer all of my questions clearly, and made sure I felt confident in my decision. The process was transparent and efficient, with no pressure and no surprises along the way. The delivery experience was seamless, and driving off in my new 540xi was truly exciting. They make you feel like family from the very start of the process. I highly recommend Circle BMW and Charles to anyone looking for a first-class car buying experience. I will now be a lifelong customer as well as the rest of my family! Thanks Charles!!! More
by RFTort
Employees Worked With
Patrick Bellucci, Charles Catania, Andrew Kim, Daniel Angelozzi
February 10, 2026
Class act of a dealership! Jim Hirsch, the best salesman, made getting a new car easy, effortless, and painless. He’s personable, genuine, honest, attentive and helpful! Jim Hirsch, the best salesman, made getting a new car easy, effortless, and painless. He’s personable, genuine, honest, attentive and helpful! More
by Ray
Employees Worked With
Jim Hirsch
February 05, 2026
From start to finish, my experience purchasing a new BMW M4 Competition Convertible was exceptional — easily one of the most professional and enjoyable automotive experiences I’ve ever had. I want to giv M4 Competition Convertible was exceptional — easily one of the most professional and enjoyable automotive experiences I’ve ever had. I want to give special recognition to my salesperson, Tathiana Carrasco, whose attention to detail and dedication were truly outstanding. From the moment I began the custom-order process, she ensured every aspect — including my request for a unique Individual paint color — was handled with precision. She coordinated closely with the factory to guarantee the order was accepted exactly as specified, keeping me informed every step of the way. Her constant follow-up throughout the manufacturing and delivery stages made the entire experience stress-free and exciting. It’s clear that Tathiana genuinely cares about her clients and takes great pride in delivering an exceptional level of service. When the big day finally arrived, Brian Valentine, the BMW Genius, took the time to walk me through every feature of my new M4. His knowledge of the technology and performance systems was comprehensive, and he patiently explained all the details to ensure I understood how to get the most out of my car. From setting up driver profiles and connectivity features to customizing the driving modes, Brian made the entire delivery experience smooth, informative, and enjoyable. Thanks to both Tathiana and Brian, taking delivery of my BMW M4 Competition Convertible was a moment to remember. Their professionalism, expertise, and genuine enthusiasm embody what makes the BMW brand so special. I wholeheartedly recommend this dealership to anyone looking for a first-class car-buying experience. More
by CaboM4
Employees Worked With
Brian Valentine, Christopher Bogner, Danny M. Wong, Tathiana Carrasco, Anthony Paparella
February 03, 2026
The dealership had a very low pressure approach to the sales process allowing me to check out inventory and not forcing a sales person on me until I requested help. Once I decided on a car, all associates sales process allowing me to check out inventory and not forcing a sales person on me until I requested help. Once I decided on a car, all associates were professional and friendly making the entire process pleasurable. Jim Hirsch was an exceptional client advisor. He worked with me to find the best solution for my needs (both model and cost) and made the entire process seamless and quick. Zero wasted time! More
by anthony
Employees Worked With
Anthony Paparella, Jim Hirsch
January 31, 2026
Great experience with Circle and Charles my advisor. It was seamless Charles made the process easy and efficient it’s my 5 car buying from Circle BMW It was seamless Charles made the process easy and efficient it’s my 5 car buying from Circle BMW More
by cookbones
Employees Worked With
Charles Catania, Andrew Kim, Eric Kopf
January 30, 2026
I have always trusted Circle BMW with my maintenance of my X5. The maintenance manager went above and beyond to make sure my husband and I were satisfied with their work. It was time to trade in my old X5 my X5. The maintenance manager went above and beyond to make sure my husband and I were satisfied with their work. It was time to trade in my old X5 for a newer model. They do keep a smaller number of pre owned vehicles in stock because they pride themselves on only keeping the best of the best used BMW’s so they know their clients are getting a great vehicle. More
by Kimthayres
Employees Worked With
Charles Catania
January 30, 2026
My recent purchase at Circle BMW with Ed Garrigal and staff was probably the least stressful transaction I've ever experienced. From start to finish, it was seamless and efficient. My car was ordered staff was probably the least stressful transaction I've ever experienced. From start to finish, it was seamless and efficient. My car was ordered before the year end. Ed was consistently kept track of the arrival and updated me with the status along the way. On the day of pick up, paperwork was minimal and quick. Patrick Bellucci was also an integral part of the process as he spent ample amount of time going over all of the car's features. Job well done! More
by Laura Citta
Employees Worked With
Anthony Paparella, Ed Garrigal
