Carlos Mendoza
Carlos Mendoza at CDJR of Leesburg

Carlos Mendoza

Service Advisor

CDJR of Leesburg

3401 US-441
Fruitland Park, FL 34731

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4.8
744 Reviews
4.8

744 Reviews

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744 Reviews of Carlos Mendoza

February 21, 2026

Dealership Rating
Employee Rating

almost two hours to drop off vehicle for recal and pick up vehicle from rental company More

by RKRONINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 17, 2026

Dealership Rating
Employee Rating

Can’t get in touch with anyone call or text. Left message no one calls back. Two days no update . Very frustrating not being able to get a person on the phone. I would be fine with text if t More

by JACKCX
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 21, 2026

CDJR of Leesburg responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Jack and hopefully, we can get to the bottom of this.

February 15, 2026

Dealership Rating
Employee Rating

CDJR is very customer focused. Carlos kept me well informed of everything being done to my vehicle. Not only was my service appointment done quickly and professionally but since I More

by hslawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2026

CDJR of Leesburg responded

It’s wonderful to know that Carlos kept you informed during your Jeep service and that the quick, professional work made your visit smooth. We’re glad the on-site refreshments met your needs while you waited. Thank you for recommending our service department.

February 11, 2026

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Employee Rating

Carlos listened to me patiently and assured me that I'd get the correct services. He explained things carefully. He gave me updates throughout the waiting period. Very genial and courteous. More

by gwatson49
Recommend Dealer
Yes

Other Employees Tagged: Carlos Mendoza

Feb 11, 2026

CDJR of Leesburg responded

We’re glad Carlos provided patient explanations and timely updates during your Chrysler Pacifica service. Thank you for recognizing his courteous approach. We look forward to assisting you again.

February 08, 2026

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Employee Rating

I like to come to this dealer to service my car. because it have good customer service and the price is good. sometimes with the service they even wash you car. More

by Maria Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

CDJR of Leesburg responded

Thank you for bringing your Toyota Camry to us for service and for recognizing our customer service and pricing. We’re glad Carlos and the team could even make sure your car looked its best afterward. We appreciate your five-star rating and look forward to serving you again.

February 03, 2026

Dealership Rating
Employee Rating

One word. Excellent. Superb, great, lovely, stellar, fine, wonderful, fantastic, fabulous, marvelous, terrific, awesome, beautiful. More

by MCARTHUR814
Recommend Dealer
Yes

Other Employees Tagged: Carlos Mendoza

Feb 03, 2026

CDJR of Leesburg responded

We’re delighted by the stellar praise for your Toyota Camry service. It’s wonderful to know everything met your expectations. We look forward to helping with your next maintenance visit.

February 03, 2026

Dealership Rating
Employee Rating

Greeted relatively quickly Good interaction with service rep and in the waiting area Improved service More

by privatecarriage
Recommend Dealer
Yes

Other Employees Tagged: Carlos Mendoza

Feb 04, 2026

CDJR of Leesburg responded

It’s wonderful to know our team, especially Carlos, greeted you promptly and made your time in the waiting area comfortable. We’re glad you experienced the improvements in our service. Thank you for choosing us to care for your Jeep.

February 01, 2026

Dealership Rating
Employee Rating

Statementhttps://local21news. com/news/local/thats-what-brought-us-here-land-of-little-horses-closing-after-54-years-in-gettysburg-business-closing-miniature-ponies More

by cartymail
Recommend Dealer
Yes
Feb 01, 2026

CDJR of Leesburg responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 30, 2026

Dealership Rating
Employee Rating

Very pleased with the service. The service was quick and I enjoyed the coffee in the waiting area. The area was sparkling clean with a variety of treats to make the wait pleasant. More

by Dr. James Steinberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

CDJR of Leesburg responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 29, 2026

Dealership Rating
Employee Rating

Carlos and service department did excellent job services providing and time frame for the work More

by gregnosal12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

CDJR of Leesburg responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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