776 Reviews
Write a Review776 Reviews of Carlos Mendoza
April 08, 2025
As always, easy, timely and exceptional care. I bought my new car here because of how well they took care of my old car for 8 years. Great service all the way around. I bought my new car here because of how well they took care of my old car for 8 years. Great service all the way around. More
Other Employees Tagged: Jose Valdes , Ryan Swoll
April 08, 2025
Service was good. This is our first experience with this dealership and the service department. There are a few things that I would recommend that the dealership as a This is our first experience with this dealership and the service department. There are a few things that I would recommend that the dealership as a whole should work on. More
April 08, 2025
I went into service dept. it was my first time so I am just standing waiting on someone to help me finally someone stops and ask what I need said I was here to get my car serv it was my first time so I am just standing waiting on someone to help me finally someone stops and ask what I need said I was here to get my car service so he looked it up and Carlos was my advisor I was standing right in front of him and he said sorry he was training someone and took my keys went to car. I finally caught up with him to tell him some other concerns I had. Then I said I need a ride home and he said go sit in lounge so I waited 30 minutes then went back to Carlos to ask why taken so long. Said driver is in Leesburg then he said they could get a uber and they will pay. But I figured it should not be to long took another hour. I sure hope my next service well be better. More
April 06, 2025
Took 3 visits for them to identify where a noise was coming from and then their estimate of $4k was over 3 times what I paid to have it fixed elsewhere. In addition back in December they serviced my fu coming from and then their estimate of $4k was over 3 times what I paid to have it fixed elsewhere. In addition back in December they serviced my fuel injection system and performed an engine induction service to the tune of $400 only to have my vehicle nearly stranded me 2000 miles later with a bad coil on one cylinder and a bad injector on another. I will no longer take my vehicle to this dealership More
April 05, 2025
Great dealership. They were very respectful towards me. The salesperson Logan was great. I The process was smooth I love my new Ram 1500. They were very respectful towards me. The salesperson Logan was great. I The process was smooth I love my new Ram 1500. More
Other Employees Tagged: Vinny Buonincontri, Logan Hotchkiss , Megan Wright
April 04, 2025
Clean. Easy to get an appointment. Very friendly. Let's you know what they found by txt or video. Let's you know the cost upfront Easy to get an appointment. Very friendly. Let's you know what they found by txt or video. Let's you know the cost upfront More
Other Employees Tagged: Yadiel Valdes
April 03, 2025
What a pleasant experience! Nice waiting room area, snacks, coffee, and food for customers! And a video sent to my phone of work completed!! I will definitely be back. Nice waiting room area, snacks, coffee, and food for customers! And a video sent to my phone of work completed!! I will definitely be back. More
April 02, 2025
Courteous people who always respond to one’s needs! Plus, I love the feedback that they always provide. Plus, I love the feedback that they always provide. More
Other Employees Tagged: Tiffany Stouder, Roger Harris

