776 Reviews
Write a Review776 Reviews of Carlos Mendoza
July 06, 2024
Kobe and Carlos in last two visits were great, 5 stars for both. The service department appears to have its act together. If some things had been explained prior I could have skipped last visit. Not all c for both. The service department appears to have its act together. If some things had been explained prior I could have skipped last visit. Not all consumers are aware of all the new technology in cars. Glad this survey was not incentivized with a free tank of gas for all perfect reviews. Those incentivized surveys are meaningless and I was sorry to see the dealership feels the need to buy good reviews. That demonstrates a lack of faith in employees. Thanks for the opportunity to provide some feedback. More
Other Employees Tagged: Kobe Hiltz
July 05, 2024
Carlos was not well educated on Jeeps. He quoted me apart for the passenger airbag. He said it would cost $1000 first he gave me the wrong part number. It was clearly there after you poppe He quoted me apart for the passenger airbag. He said it would cost $1000 first he gave me the wrong part number. It was clearly there after you popped it out you could read it. I got it for $20. I guess things have changed since my day in the auto world I used to put in car radios and Tops in the 70s and 80s all service advisors had to be mechanics first and you’re 30% higher too. I will not be coming back there. More
July 02, 2024
Fast prompt and friendly service Katie is wonderful Definitely will return for service in the future Definitely will return for service in the future More
Other Employees Tagged: Katie March
June 18, 2024
A five star experience at the CDJR service department. Carlos the service advisor was friendly, professional, excellent follow up.always took the time to keep us informed. Carlos the service advisor was friendly, professional, excellent follow up.always took the time to keep us informed. More
June 17, 2024
Carlos Mendoza is my go-to guy. Very helpful and professional. He really cares about you and your car. Very helpful and professional. He really cares about you and your car. More
Other Employees Tagged: Mark Buell , Kobe Hiltz, Jay from Finance that switched to sales-Great asset to SALES Depart

