Carlos Nuez
Carlos Nuez at Nissan of Fort Myers

Carlos Nuez

Service Advisor

Nissan of Fort Myers

13985 S Tamiami Trail
Fort Myers, FL 33912

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4.6
131 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

Spanish Spanish

4.6

131 Reviews

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131 Reviews of Carlos Nuez

September 04, 2025

Dealership Rating
Employee Rating

Need to improve waiting areas. More table & chairs with outlets for iPhone chargers. Better selection of show shown on tv’s. ( my area had ABC News and poker on ESPN. More

by wdjonesii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2025

Dealership Rating
Employee Rating

A good salesman and manager worked with me. I believe a fair sales deal was avhieved. More

by mcurran649
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

September 02, 2025

Dealership Rating
Employee Rating

The customer representative that worked with me on communicating on my vehicle was very nice and kept me updated. He was very friendly and wish they were all like him. More

by smurfs06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Nissan of Fort Myers responded

Smurfs06, we're so glad that we were able to go above and beyond your expectations!

August 31, 2025

Dealership Rating
Employee Rating

Been using Sutherlin Nissan service for 10 years. This was by far the worst experience of any service center I’ve ever experienced. Had a 10am appointment for oil change and tire rotation. Was told i More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2025

Nissan of Fort Myers responded

Hi Update2, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

August 31, 2025

Dealership Rating
Employee Rating

I had the Pleasure of having Carlos handle My Service Order. He is amazing! As always, NISSAN FT. MYERS ROCKS!! More

by later0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Soto-Morales , SAL AMIN!! The best!!

Sep 01, 2025

Nissan of Fort Myers responded

Later0, we are so pleased you enjoyed your visit to Nissan Of Fort Myers!

August 28, 2025

Dealership Rating
Employee Rating

Carlos was very nice and explained everything in detail to me, he also kept me updated with the progress of my vehicle. More

by whoamama81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2025

Nissan of Fort Myers responded

Whoamama81, we are so pleased you enjoyed your visit to Nissan Of Fort Myers!

August 28, 2025

Dealership Rating
Employee Rating

A half hour job to replace a tire was stretched to a phony hour and a half. I had been lied to about the time necessary and was very inconvenienced by the ridiculous time. More

by BLANKEMAIL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2025

Nissan of Fort Myers responded

Hi Blankemail0, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

August 27, 2025

Dealership Rating
Employee Rating

I’ve been with you for over 15 years and I’ve never had a service as bad as this. The oil change was fine, but Carlos the service advisor doesn’t know his job and was very rude when he told me that he wasn’t More

by Rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 30, 2025

Nissan of Fort Myers responded

Rn, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

August 25, 2025

Dealership Rating
Employee Rating

Upgrade the waiting areas tables & chairs and outlets for phone chargers. . Tv selection was ABC or video poker. I don’t watch either. Better choices More

by wdjonesii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Nissan of Fort Myers responded

Wdjonesii, thank you so much for the positive review!

August 24, 2025

Dealership Rating
Employee Rating

Jimmy Epps is great vay his job! Super knowledgeable and helpful when I get my oil changed or anything else I might need done! Thank you Jimmy, 😊 More

by Drew Barrymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Epps

Aug 26, 2025

Nissan of Fort Myers responded

Drew Barrymore, we are so pleased you enjoyed your visit to Nissan Of Fort Myers!

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