Landon Bates

Great customer service all the time with them Always friendly and good knowledgeable about everything friendly and good knowledgeable about everything More

by blz171 Verified Customer Verified Customer

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Muy buen servicio y atención el personal muy atento excelente tiempo de espera de forma general me alegro de estar con ustedes saludos excelente tiempo de espera de forma general me alegro de estar con ustedes saludos More

by osmanyeromero Verified Customer Verified Customer

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The site is under construction so it's a little chaotic. A service helper lent me their charger, which was nice because it was a LONG wait. They came back with a LONG list of fixes too! This car is not o A service helper lent me their charger, which was nice because it was a LONG wait. They came back with a LONG list of fixes too! This car is not old and should not have that many repairs. I will take it to a mechanic to check it over. More

by PAMNBOYS Verified Customer Verified Customer

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Initially engine sized and car had less than 30K mikes. You had car for 3 weeks, I asked to have side view mirror lane assist lights fixed. Not fixed. Left vehicle another two weeks, still not fixed You had car for 3 weeks, I asked to have side view mirror lane assist lights fixed. Not fixed. Left vehicle another two weeks, still not fixed More

by Normamlweiss Verified Customer Verified Customer

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Service was great! I Absolutely would recommend friends and family to go to Nissan FTM I Absolutely would recommend friends and family to go to Nissan FTM More

by Shay_b027 Verified Customer Verified Customer

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Went because of a recall on my 2023 Nissan Rogue, but was told that it did not affect my car. Landon suggested that while I as there I should get my scheduled maintenance, which I did. Maintenance was done a told that it did not affect my car. Landon suggested that while I as there I should get my scheduled maintenance, which I did. Maintenance was done at no charge to me. Everything is good. More

by GBMUNGAN Verified Customer Verified Customer

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Very please with the service 💯 customer service is ok the only thing I'm not agreee is waiting for 2 or 3 hours the only thing I'm not agreee is waiting for 2 or 3 hours More

by ruquildareynoso Verified Customer Verified Customer

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Very pleasant employees. Wait was not to long. In and out in no time.I always prefer to bring my car there instead of Cape Coral. Wait was not to long. In and out in no time.I always prefer to bring my car there instead of Cape Coral. More

by maggiekilb Verified Customer Verified Customer

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Courteous and straightforward. Had to call Landon on a few things and he was right there for me. Had to call Landon on a few things and he was right there for me. More

by Petermcgregor142 Verified Customer Verified Customer

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This time the service went pretty quick and I received my car back earlier than expected. Versus last time was quite the opposite. I gave a 4, as I felt that the staff wasn't very welcoming. The girl who saw car back earlier than expected. Versus last time was quite the opposite. I gave a 4, as I felt that the staff wasn't very welcoming. The girl who saw me in my car just said 'dropping off the car? Leave the key on the dashboard.' No 'hello', no nothing. No instructions either on what to do next, until I asked. When I walked in, I didn't receive a 'hello' or 'welcome', while there were at least four employees without a customer. No smiles! Landon was the only one asking if he could help. With luck he was my rep. Hector, who returned my car from the car wash, was very pleasant and kind. I didn't appreciate how the lady, same one as mentioned above, talked to him though. She actually interrupted the one person who was genuinely kind from performing proper customer service. Suggest staff receives some customer service training. Take it from a former HR. More

by VANSABINE Verified Customer Verified Customer

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