Carlos Romero | Page 5

Great experience, salesman was knowledgeable and worked hard to get the deal complete. Would definitely use again hard to get the deal complete. Would definitely use again More

by LLAMON Verified Customer Verified Customer

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My buying experience at Graff Chevrolet was great! Both Nate’s, Alonzo, and Phillip did a great job of helping me! Both Nate’s, Alonzo, and Phillip did a great job of helping me! More

by JOHNL1966 Verified Customer Verified Customer

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I have purchased several vehicles there over the years I really like the service department. I really like the service department. More

by MORRISHARDWICK Verified Customer Verified Customer

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Always quick and responsive service. Always very friendly and greet me by name. Thank you so much for all the help you provide. Always very friendly and greet me by name. Thank you so much for all the help you provide. More

by MO2961 Verified Customer Verified Customer

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We were met and greeted and we were given 5STAR service with our purchase. Thank you Alfredo for your ability to make us feel welcomed. Thank to Carlos for working so diligently with us. We are so happy with our purchase. Thank you Alfredo for your ability to make us feel welcomed. Thank to Carlos for working so diligently with us. We are so happy with our new car. More

by BLVIC2 Verified Customer Verified Customer

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The people at Graff are very friendly and they made my car buying experience great car buying experience great More

by SHERYLONMILES Verified Customer Verified Customer

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This is the worst service department ever. I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month and a half. I finally call to find out what was going on They said they are waiting on a radio module. (Not sure what a radio module and body work has in common). They said the part was on backorder and that gm had just went on strike. (No telling how long that would take) So I asked does the car run they said yes I said can I please come get my car and the oil needed to be changed. They told me to give them an hour. 2 hours later I show up they have no idea where my car is. (Body shop had it since 8am) Oil hasent been changed. They proceed to tell me the car won't start. I'm now really pissed. They said the radio is pulling and draining the battery. They finally unplug the radio and a couple of batteries later I have my car. I took it to another dealership to find out they had grounded out my radio and it's fried. Had to get a new radio head. I will never do business with this dealership again. They suck! More

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Great people and polite, They went out of their way to help you. And they neat in appearance. help you. And they neat in appearance. More

by NESPINO37 Verified Customer Verified Customer

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I like this dealer ship because they go above and beyond to make me feel at home to make me feel at home More

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Stephanie is the best service advisor I have had. Graffs team are very professional also Graffs team are very professional also More

by CAAENBROMERO Verified Customer Verified Customer

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