Carlos Romero
Carlos Romero at Mercedes-Benz of Boston

Carlos Romero

Sales & Leasing Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Carlos Romero

September 27, 2026

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My sales consultant, Carlos Romero, was absolutely phenomenal. He was so incredibly helpful and genuinely bent over backwards to make sure everything was perfect for us. To top it all off, he even sur More

by Stephanie
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Ilchenko

Sep 28, 2026

Mercedes-Benz of Boston responded

Stephanie, we're glad to hear Carlos made your experience exceptional with his thoughtful and helpful approach. Thank you for choosing Mercedes-Benz of Boston! Enjoy your new car!

September 27, 2026

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Eric Ilchenko, he is remarkably knowledgeable about the vehicles and took the time to make sure we felt confident with our new purchase. He even went out of his way to personally ensure that we received o More

by Stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Ilchenko

Sep 28, 2026

Mercedes-Benz of Boston responded

Stephanie, thank you for sharing your kind feedback about Eric! We appreciate your business and hope to see you again at Mercedes-Benz of Boston. Congratulations on your new car!

July 21, 2025

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Shiva is the best. Thank for your help with purchasing my AMG over the phone. More

by Barbosa
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Recommend Dealer
Yes

Other Employees Tagged: Shiva Ghai

Jul 22, 2025

Mercedes-Benz of Boston responded

Thank you for trusting Shiva & the Mercedes-Benz of Boston team with your purchase! We hope you enjoy your new AMG and look forward to seeing you again in the future!

May 23, 2025

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Todays transaction went as smoothly as I have ever experienced. Carlos and Kris had everything ready for me and made the transaction extremely easy. More

by jcantonellis
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis , Kris. Business manager

May 23, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that Carlos and Kris made your experience at Mercedes-Benz of Boston so seamless. Thank you for sharing this positive feedback!

April 23, 2025

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The dealer was very helpful on what I decided for a vehicle and very courteous and knows a lot about the vehicles. I appreciate this very much great salesman. More

by Daycoservice
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Recommend Dealer
Yes
Apr 23, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that our team at Mercedes-Benz of Boston provided you with helpful and knowledgeable service. Thank you for the kind words, and we hope you're enjoying your new vehicle!

October 09, 2024

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Best customer care purchasing experience I aver had in my life! Carlos Romero recommended 100% More

by Alexander
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Recommend Dealer
Yes
Oct 10, 2024

Mercedes-Benz of Boston responded

Thanks, Alexander! We're glad you had a five-star visit! - Mercedes-Benz of Boston

October 08, 2024

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The service department is always attentive and responsive which makes for a great experience. They are honest about the status of your vehicle and will not sell you on a service if its not needed which i rea More

by titov617
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Oct 08, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that our service department, especially Shneider, has earned your trust at Mercedes-Benz of Boston. It's great knowing you appreciate the honesty and attentiveness we strive for. Thank you for choosing us!

August 23, 2024

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Best sales I ever have Carlos Romero! Friendly and helpful! Thank you so much! Only one day I got my car wonderful experience! More

by jiayi
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Recommend Dealer
Yes
Aug 23, 2024

Mercedes-Benz of Boston responded

Thank you for sharing your wonderful experience with Carlos and the team at Mercedes-Benz of Boston! We're delighted to hear that everything went smoothly and quickly. Enjoy your new car!