Carlos Rosa

Ethan provided great service and was very helpful to me. Always a pleasure going to Jeep Chrysler Tampa at 10909 N Florida Ave! Always a pleasure going to Jeep Chrysler Tampa at 10909 N Florida Ave! More

by DANIELLEINGENITO29 Verified Customer Verified Customer

Report | Print

Warm friendly atmosphere. Greeted at the door. Not pushy. D, the Sales Mgr was extremely friendly, personable and authentic. Loved the shopping e prince here and will be back Greeted at the door. Not pushy. D, the Sales Mgr was extremely friendly, personable and authentic. Loved the shopping e prince here and will be back and will bring others with me. More

by afmc413 Verified Customer Verified Customer

Report | Print

A lot of lies and changing worlds offer something and than lie never did unsatisfied. than lie never did unsatisfied. More

by michapineda4 Verified Customer Verified Customer

Report | Print

The staff is very friendly, working with the customer depending on their budget and looking for the best options depending on their budget and looking for the best options More

by yordyrb89 Verified Customer Verified Customer

Report | Print

The price they advertise isn't the actual price you pay. They add so many fees to increase their profit. I would not recommend them. They add so many fees to increase their profit. I would not recommend them. More

by SAMYMARA77 Verified Customer Verified Customer

Report | Print

Excellent care, great job, they're very professional and excellent team, offer good cars at good prices excellent team, offer good cars at good prices More

by yordyrb89 Verified Customer Verified Customer

Report | Print

My experience here was excellent! I was visiting from Virginia and stopped in to get my oil changed while in town. From start to finish, the service was outstanding. The service advis I was visiting from Virginia and stopped in to get my oil changed while in town. From start to finish, the service was outstanding. The service advisor was professional, communicative, and kept me informed throughout the process. Everyone I encountered was friendly, greeted me warmly, and made me feel welcome. One thing that really impressed me was receiving a video inspection of my vehicle I’ve never had that experience at a Jeep dealership before, and I thought it was a fantastic touch. It gave me confidence in the service and showed a high level of transparency.A special thank you to Richard for his exceptional customer service and communication. If I lived in the area, this would definitely be my go-to dealership. Keep up the great work! More

by cynthianmaldonado Verified Customer Verified Customer

Report | Print

Needs customer service training for service dept. Kind of rude. My service rep Ethan told me if I gave him a bad survey he would never help me again more or less like a threat. Said a bad survey woul Kind of rude. My service rep Ethan told me if I gave him a bad survey he would never help me again more or less like a threat. Said a bad survey would cost him $500. I normally do the survey but I don't like to be threatened either. I don't want him to help me anymore. His comments were not professional or even necessary. You can't give bad service and then threaten the customer about it. I have other concerns when it comes to service but would love to speak to someone about them. Wes was great but he doesn't hear the problem he only knows what the company says to do which is great. But if I call to schedule an appointment because I'm having a problem with my car my appointment was always when someone would look at it or around that time if they are on another job that ran over. I was unaware when I make an appointment it's with the service advisor only and now when I give you my car it might be 3 days before looked at. I didn't know the appointment is only to talk to the service rep.. so you make a appointment with the service advisor then they hold your car for up to 3 days before it's looked at. I can't say everything I want to here but I just want Ethan to understand his threat is why I'm doing the survey. I never do them but felt this needed to be exposed. Great customer service from the sales team who he me out but Service needs training. Bad customer service with your service department More

by JAMESTRIPLETT2018 Verified Customer Verified Customer

Report | Print

Mr. Rosa was an outstanding salesman, His knowledge understanding and perseverance was great. He was knowledgeable professional and patient. understanding and perseverance was great. He was knowledgeable professional and patient. More

by duncankim31 Verified Customer Verified Customer

Report | Print

Carlos did a great job with helping me find a vehicle. My credit was bad and he found a lender that was willing to work with. I give him 5 starts. My credit was bad and he found a lender that was willing to work with. I give him 5 starts. More

by demontiae1987 Verified Customer Verified Customer

Report | Print