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Carlos Valdes
Carlos Valdes at RC Hill Mitsubishi-Ocala

Carlos Valdes | Page 3

Service

RC Hill Mitsubishi-Ocala

3550 S Pine Ave
Ocala, FL 34471

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5.0
117 Reviews

Languages Spoken

Spanish Spanish

5.0

117 Reviews

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117 Reviews of Carlos Valdes

August 08, 2023

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Employee Rating

This dealership is top notch. The entire crew from sales to services and everyone in between. They’re always so helpful. And they truly care about their customers. You will never More

by daniella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill, Will Roman

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Aug 11, 2023

RC Hill Mitsubishi-Ocala responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team here at RC Hill Mitsubishi Ocala. It's our commitment to provide top-notch service and genuine care to all our customers, from sales to services and beyond. We truly value your trust and look forward to serving you again in the future. Drive safely and remember, we're here for you whenever you need us!

July 06, 2023

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RC Hill always provides professional, quality service. I can depend on them to repair and maintain my car. More

by driapen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill

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Jul 13, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your positive experience with RC Hill Mitsubishi Ocala! We greatly appreciate your trust in our dealership and our commitment to providing professional and quality service. We're glad to be your go-to place for car repairs and maintenance. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!

July 05, 2023

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Employee Rating

Once again, I am not surprised by the service At RC Hill Mitsubishi. Great service & friendly people.. Let's go Brandon! More

by josephcaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill, Will Roman

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Jul 07, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with our team at RC Hill Mitsubishi Ocala. Providing excellent service and friendly assistance is always our top priority. We appreciate your support, and we look forward to serving you again in the future!

July 02, 2023

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Employee Rating

Excellent customer service. Very trustworthy. Clear explanation of services needed. The only thing is that the waiting time is too long for an oil change. More

by becky100_valle
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill

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Jul 04, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for your kind review of our dealership! We appreciate your positive feedback regarding our excellent customer service, trustworthiness, and clear explanation of services needed. We apologize for any inconvenience caused by the long waiting time for an oil change. We understand your concern and will work towards improving our efficiency to minimize waiting times in the future. We value your business and look forward to serving you again soon. Best regards, RC Hill Mitsubishi Ocala

July 01, 2023

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Employee Rating

Carlos is amazing! ! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo More

by MLORENZO9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.

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Jul 04, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future.

July 01, 2023

Dealership Rating
Employee Rating

Carlos is amazing! ! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo More

by MLORENZO9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.

Print
Jul 04, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future. Best regards, RC Hill Mitsubishi Ocala

July 01, 2023

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Employee Rating

Quick and easy. Great service! And explanation of what was done and what to expect in the future with service. More

by deannakarp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill, Will Roman

Print
Jul 04, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for choosing RC Hill Mitsubishi Ocala! We're thrilled to hear that you had a quick and easy experience with great service. Our team always aims to provide clear explanations of the work done and what you can expect in the future. We appreciate your feedback and look forward to serving you again soon! Drive safely! 🚗💨

June 29, 2023

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First time there but couldn’t ask for no better service and friendly people! Will return when needed! . Give your employees a raise!! Love the car wash!👍😃 More

by smatth3640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 03, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for your positive feedback. We are thrilled to hear that you had an exceptional experience with our service department. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Thank you for mentioning our car wash as well. We strive to provide the best for our customers. Drive safely and enjoy your vehicle! Best regards, RC Hill Mitsubishi Ocala

Jul 04, 2023

smatth3640 responded

Thank you and looking forward to my next visit!

June 27, 2023

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Employee Rating

Carlos was extremely friendly and knowable. He kept me updated on my repair and it was done in a timely manner. To top it off they gave me a car that was just cleaned and washed. Thanks More

by steveandtracy7
Workmanship
Recommend Dealer
Yes
Print
Jul 01, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for your kind words and positive review! We appreciate your feedback and are glad that Carlos provided you with friendly and knowledgeable service. We're also pleased to hear that your repair was completed in a timely manner and that you enjoyed the clean and washed car we provided. Thank you for choosing RC Hill Mitsubishi Ocala! Best regards, RC Hill Mitsubishi Ocala

June 25, 2023

Dealership Rating
Employee Rating

This dealership is very good to their customers. They are very knowledgeable about the car they sell. More

by melonyjohnson1207
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tom Lucas, TJ Lucas, Jacob Hill, Will Roman , Jose Moret, Brandon Tavish

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Jul 01, 2023

RC Hill Mitsubishi-Ocala responded

Melony, Thank you for your kind words and positive feedback! We truly appreciate your appreciation of our dealership's commitment to providing excellent service and product knowledge. It means a lot to us that you recognize our dedication to our customers and the vehicles we sell. We look forward to serving you again in the future, and if you have any further questions or need assistance, please don't hesitate to reach out to us. Best regards, RC Hill Mitsubishi Ocala

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