Excellent customer service.
Very trustworthy. Clear explanation of services needed. The only thing is that the waiting time is too long for an oil change.
Very trustworthy. Clear explanation of services needed. The only thing is that the waiting time is too long for an oil change.
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by becky100_valle
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2023 -
RC Hill Mitsubishi-Ocala responded
Thank you for your kind review of our dealership! We appreciate your positive feedback regarding our excellent customer service, trustworthiness, and clear explanation of services needed. We apologize for any inconvenience caused by the long waiting time for an oil change. We understand your concern and will work towards improving our efficiency to minimize waiting times in the future. We value your business and look forward to serving you again soon.
Best regards,
RC Hill Mitsubishi Ocala
Carlos is amazing!
! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo
! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former employee during my last visit. He was kind and real. Employees like Carlos are the reason I keep coming to RC Hill. Thank you Carlos!!
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by MLORENZO9311
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.
Jul 04, 2023 -
RC Hill Mitsubishi-Ocala responded
Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future.
Carlos is amazing!
! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo
! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former employee during my last visit. He was kind and real. Employees like Carlos are the reason I keep coming to RC Hill. Thank you Carlos!!
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by MLORENZO9311
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.
Jul 04, 2023 -
RC Hill Mitsubishi-Ocala responded
Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future.
Best regards,
RC Hill Mitsubishi Ocala
Quick and easy.
Great service! And explanation of what was done and what to expect in the future with service.
Great service! And explanation of what was done and what to expect in the future with service.
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by deannakarp1
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2023 -
RC Hill Mitsubishi-Ocala responded
Thank you for choosing RC Hill Mitsubishi Ocala! We're thrilled to hear that you had a quick and easy experience with great service. Our team always aims to provide clear explanations of the work done and what you can expect in the future. We appreciate your feedback and look forward to serving you again soon! Drive safely! 🚗💨
First time there but couldn’t ask for no better service
and friendly people! Will return when needed! . Give your employees a raise!! Love the car wash!👍😃
and friendly people! Will return when needed! . Give your employees a raise!! Love the car wash!👍😃
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by smatth3640
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
RC Hill Mitsubishi-Ocala responded
Thank you for your positive feedback. We are thrilled to hear that you had an exceptional experience with our service department. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Thank you for mentioning our car wash as well. We strive to provide the best for our customers. Drive safely and enjoy your vehicle!
Best regards,
RC Hill Mitsubishi Ocala
Jul 04, 2023 -
smatth3640 responded
Thank you and looking forward to my next visit!
Carlos was extremely friendly and knowable.
He kept me updated on my repair and it was done in a timely manner. To top it off they gave me a car that was just cleaned and washed. Thanks
He kept me updated on my repair and it was done in a timely manner. To top it off they gave me a car that was just cleaned and washed. Thanks
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by steveandtracy7
Verified Customer
Verified Customer
Jul 01, 2023 -
RC Hill Mitsubishi-Ocala responded
Thank you for your kind words and positive review! We appreciate your feedback and are glad that Carlos provided you with friendly and knowledgeable service. We're also pleased to hear that your repair was completed in a timely manner and that you enjoyed the clean and washed car we provided. Thank you for choosing RC Hill Mitsubishi Ocala!
Best regards,
RC Hill Mitsubishi Ocala
This dealership is very good to their customers.
They are very knowledgeable about the car they sell.
They are very knowledgeable about the car they sell.
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by melonyjohnson1207
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2023 -
RC Hill Mitsubishi-Ocala responded
Melony,
Thank you for your kind words and positive feedback! We truly appreciate your appreciation of our dealership's commitment to providing excellent service and product knowledge. It means a lot to us that you recognize our dedication to our customers and the vehicles we sell.
We look forward to serving you again in the future, and if you have any further questions or need assistance, please don't hesitate to reach out to us.
Best regards,
RC Hill Mitsubishi Ocala
Amazingly great Technician, who is dedicated, and takes
pride in the work he performs, as are all R C Hill Personnel! Mitsubishi makes great, solid, reliable Automobiles, Thanks R C Hill, and Mitsubishi
pride in the work he performs, as are all R C Hill Personnel! Mitsubishi makes great, solid, reliable Automobiles, Thanks R C Hill, and Mitsubishi
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by Carl/Jutta
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2023 -
RC Hill Mitsubishi-Ocala responded
Dear Carl and Jutta,
Thank you for your amazing review of RC Hill Mitsubishi Ocala! We greatly appreciate your kind words and positive feedback. Our dedicated technicians and staff take pride in delivering exceptional service, and we're thrilled to hear that you had a great experience with us.
At RC Hill Mitsubishi, we strive to provide our customers with reliable and top-quality automobiles, and we're glad to know that you appreciate the excellence of Mitsubishi vehicles.
Thank you once again for choosing RC Hill Mitsubishi Ocala. We value your support and look forward to serving you in the future.
Best regards,
RC Hill Mitsubishi Ocala
GREAT service as always, I will recommend this location
to everyone I know.
Let's go Brandon!
to everyone I know.
Let's go Brandon!
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by josephcaruso
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2023 -
RC Hill Mitsubishi-Ocala responded
Thank you for your kind words and recommendation! We appreciate your continued support and loyalty. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Always efficient and timely.
courteous and kind and wilLing to go the extra mile to help.
courteous and kind and wilLing to go the extra mile to help.
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by bettencourtashley88
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2023 -
RC Hill Mitsubishi-Ocala responded
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our dealership to be efficient, timely, and dedicated to providing excellent customer service. Our team at RC Hill Mitsubishi Ocala strives to go the extra mile to assist our customers and ensure their satisfaction. We truly appreciate your kind words and look forward to serving you again in the future.
Best regards,
RC Hill Mitsubishi Ocala