Carmen Lopez

I like up front and simple transactions. I drove from South Florida to Kernersville CDJR because 1) Best Price on a 2026 RAM 3500 Limited Longhorn SRW with 24K package plus sunroof etc. MSRP I drove from South Florida to Kernersville CDJR because 1) Best Price on a 2026 RAM 3500 Limited Longhorn SRW with 24K package plus sunroof etc. MSRP: $100k , reduced to $82K and change 2) The Sales Professional, Carmen Lopez was extremely helpful and easy to work with; she was patient with my questions and my trade came in within $1000.00 of what I knew it was valued and we split the difference 3) The Finance Department Angela Adcock made the financing super easy and there was "Zero Hammering of the Customer on Extended Warranty" , I wanted one and we came to solution on that nice and easy 4) When we arrived at the Dealership, we were greeted by Mary, the delivery professional , who helped with all final steps. I had just purchased brand new specific tires on 2023 RAM 2500 trade in and wanted those tires put on my new 2026 RAM. Not a problem! Mary coordinated with Jennifer the Service Manager and before we knew it we were on our way home. BY THE WAY, we can up on Saturday night and stayed in a hotel for a Monday Morning delivery and the dealership handed me a check for my hotel bill. That was awesome! I highly recommend dealing with Carmen, Angela, Mary and Jennfifer. Note to Self: All Intelligent Woman. That has to be the difference in making the customer experience pleasant over other dealerships :-) More

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What a pleasant experience! This is the way car buying should be! I had postponed and procrastinated about purchasing a new truck because of previous experiences dealing with c This is the way car buying should be! I had postponed and procrastinated about purchasing a new truck because of previous experiences dealing with car salesmen at other dealerships. This experience was a pleasant surprise! It started with communication with internet sales person Carmen Lopez. She was quick to reply and answer my questions and provide me with the out the door price on the trucks I was interested in. In order to make the best purchase decision for me I decided to visit the dealership and test drive my 2 top choices. Carmen referred me to salesman Doug Badgett and had set up an appointment for me to meet in person at my convenience. Doug Badgett was expecting me and had the two trucks up front and ready upon my arrival. Doug was warm and friendly. Not pushy at all. A real pleasure to deal with! Doug was able to answer my questions and provide me with the information I needed to make a purchase decision. I decided which truck I wanted to buy and we went inside and sat down to confirm the purchase with a deposit. The entire office visit lasted 15 minutes! They delivered the truck to my home 2 days latter! The delivery driver Jerry was also very pleasant and brought all the paperwork to complete the purchase! I Took the truck for a test drive and inspected it to confirm all was well. I then presented Jerry with cashiers check for my new truck. Jerry was also able to answer some questions I had regarding operation of the truck. All in all this was a true 5 star experience! I would have no reservations in recommending this dealership! It is no wonder why this is the largest Ram dealer in the S.E. USA! Thank you Carmen, Doug and Jerry! More

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Great selection of vehicles, great people to work with. Carmen Lopez was very helpful in every way, thanks. Carmen Lopez was very helpful in every way, thanks. More

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The whole team went above and beyond to make my experience smooth and a quick process. experience smooth and a quick process. More

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dealership was very attentive and quick to get the deal done. delivery was over 250miles , but was free anyway . had a great experience dealing with kernersville dodge will buy again from them. done. delivery was over 250miles , but was free anyway . had a great experience dealing with kernersville dodge will buy again from them. More

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This has been the most pleasant car buying experience in my 52 years of driving, Carmen Lopez was where I started and it ended with Kenny Sullivan. Both individuals were top notch in customer service, Carme my 52 years of driving, Carmen Lopez was where I started and it ended with Kenny Sullivan. Both individuals were top notch in customer service, Carmen made the deal happen and Kenny was there to finish when I made it to the dealership. I would like to extend my gratitude to Kenny for all of his dedication and follow up as he made me feel valued as a customer and exhibited being an individual that goes above and beyond in customer satisfaction. Best dealership I have ever done business with, they have my recommendation and future business. Shout out to Don Trexler who handled the finance, super guy who makes it easy to understand. Thank you to all of you. More

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Carmen Lopez was amazing to work with! ! Great service and will be back! Thank You! ! Great service and will be back! Thank You! More

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Great Customer Service! Large inventory to choose from. Satisfied Customer! Will definitely recommend to others looking for a truck. Large inventory to choose from. Satisfied Customer! Will definitely recommend to others looking for a truck. More

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Never have to put a foot on the dealership. We were able to work on everything online. to work on everything online. More

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Excellent customer service. Mary and Carmen were great throughout the whole process. Will definitely be using them again! throughout the whole process. Will definitely be using them again! More

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