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Carmen Mastrangelo

Overview Reviews (42) Inventory (416)

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Carmen Mastrangelo | Page 4

Lease and New Car Product Specialist

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

Originally from NJ, Carmen is a father of 4 , and grandfather of 6. Carmen is an avid golfer and likes the outdoors...

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42 Reviews

Originally from NJ, Carmen is a father of 4 , and grandfather of 6. Carmen is an avid golfer and likes the outdoors...

Overview Reviews (42) Inventory (416)

Dealership Experience

8 yrs, 5 mos

Industry Experience

9 yrs, 10 mos

Specialties & Trainings

General Motors "Mark of Excellence" winner 6 consecutive years

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rated

42 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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42 Reviews of Carmen Mastrangelo

October 16, 2021

Dealership Rating

Employee Rating

I had a great experience! I love my new truck, great service that made it a smooth transaction. service that made it a smooth transaction. More

by JEFFMILLER0524

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 19, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jeff, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Carmen went so well! We are very fortunate and excited to have him on ourn team!!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

October 10, 2021

Dealership Rating

Employee Rating

Very helpful very friendly explain everything that I need to know about my new car very patient to know about my new car very patient More

by PATTY_MILLER5878

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi Patty, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Carmen, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 05, 2021

Dealership Rating

Employee Rating

Would recommend due to location and proximity. They were not forthcoming with pricing and payments prior to closing. Sales person was attentive but when I went to finance the deal fell apart . Luckil were not forthcoming with pricing and payments prior to closing. Sales person was attentive but when I went to finance the deal fell apart . Luckily I had proof via text. More

by CARLTON2

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Wise, Ahmed Fares

Helpful 0

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Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Carlton, Thank you so very much for taking the time to review us on DealerRater! I am glad your sales experience went so well and glad that the finance issue got worked out as well!! Sorry that happened! Please know that if there is anything we can do to help with your Chevrolet driving experience in the future, We are ALL here for you!!!

September 03, 2021

Dealership Rating

Employee Rating

Carmen ( my sales consultant) was the epitome of professionalism. I never felt rushed through what can be often times a dreadful experience w/ lots of time wasted...I am a repeat customer of the dea professionalism. I never felt rushed through what can be often times a dreadful experience w/ lots of time wasted...I am a repeat customer of the dealership & would recommend it w/ out hesitation. More

by COCOBUFF6

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to personally thank you very much for buying several vehicles from us and Carmen ad let you know how much we appreciate you allowing us to earn your business. Additionally, we'd like to thank you for taking the time to fill out this review for Carmen on DealerRater and for giving him such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with Carmen, we are glad he is on our team as well!!!

July 26, 2021

Dealership Rating

Employee Rating

Great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great More

by MRFAJER1974

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We love you too!!! And we are glad we have Carmen on our team!!!!!

July 15, 2021

Dealership Rating

Employee Rating

Very good experience buying my new truck. No nonsense and very pleased with the responsiveness of Carmen and how quickly we were able to manage the process. Thank you and very pleased with the responsiveness of Carmen and how quickly we were able to manage the process. Thank you More

by travis.cobb

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Travis, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Carmen, we are very happy he is on our team!!!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 13, 2021

Dealership Rating

Employee Rating

Our buying experience with Carmen Mastrangelo was incredibly easy and smooth. Carmen's personality was very easy going and he immediately put both myself and my family at ease since we drove from th incredibly easy and smooth. Carmen's personality was very easy going and he immediately put both myself and my family at ease since we drove from the Gulf coast for our purchase. When I start to look for my next car I will definitely check in with Carmen again. More

by JGOMPPER1012

Verified Customer

Friendliness

Recommend Dealer

Yes

Helpful 0

Report | Print

Jul 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Carmen, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 26, 2021

Dealership Rating

Employee Rating

I love my car soo much!!!!!!!! Thank you Carmen for the great sales experience great sales experience More

by tavonclarkeq

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Moe Shaheen

Helpful 0

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Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 22, 2021

Dealership Rating

Employee Rating

Carmen Mastrangelo is an A+ and a credit to your Carmen Mastrangelo is an A+ and a credit to your organization, he is easy to work with, very professional. He knows his products and was able to Carmen Mastrangelo is an A+ and a credit to your organization, he is easy to work with, very professional. He knows his products and was able to answer all questions and concerns. Wouldn’t hesitate to recommend him to others. More

by ANDY84

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: David Wise

Helpful 0

Report | Print

May 24, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Andy, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Carmen, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 17, 2021

Dealership Rating

Employee Rating

This dealership took my breathe away with their customer service. I leased two vehicles on the same day! I also was treated with respect throughout the whole transaction even though I’m always trying to get service. I leased two vehicles on the same day! I also was treated with respect throughout the whole transaction even though I’m always trying to get the best deal. More

by TRAPBIZ0320

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Wise

Helpful 0

Report | Print

May 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

WOW!!! Thank you for this great review and for leasing two vehicles!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Carmen, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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