Carmine Valentino | Page 16

Great experience! I had a great experience at Premier Subaru Watertown. Every staff person I met or spoke with was friendly and helpful, unlike other places I've gone. I had a great experience at Premier Subaru Watertown. Every staff person I met or spoke with was friendly and helpful, unlike other places I've gone. No one was pushy, and the process went smoothly in a short amount of time. I would highly recommend this dealership and will be back when my lease is up to work with this great team again. More

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Purchase new Forrester I was very pleased with this dealership. The entire staff went out of their way to accommodate us and answered all our questions. I dealt mostly wit I was very pleased with this dealership. The entire staff went out of their way to accommodate us and answered all our questions. I dealt mostly with Carlos Batista and found him to be one of the best sales person I have encountered. He was pleasant, kind and was willing to answer my questions and gave me answers that I could understand clearly ..If I had questions he was willing to re explain it and took his time to help us..We never felt rushed with him and Carlos had a very nice way of presenting the information we needed to know..when I picked up the Forester he knew I was a little nervous with all the new gadgets I needed to know about how to operate. He took his time and explained it to me and when I was still unsure he re explained it to me . I feel Subaru is very fortunate to have Carlos on staff. Thank you also To Carmine ,Joe..They also helped us and were more than willing to make sure we were happy. Thank you Carlos for everything. Ken and Adele Marcoux. More

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Car Purchase Staff was courteous and not pushy sales people. Sara who was my sales person, was very helpful, knowledgeable and answered all of my questions. She as Staff was courteous and not pushy sales people. Sara who was my sales person, was very helpful, knowledgeable and answered all of my questions. She assisted me in figuring out my new car. Carmine assisted me with the purchase price and made sure everything I requested was available for me. I would definitely recommend them and Watertown Subaru. By the way, Shannon in the service dept is an outstanding employee. Every time I went in for service with my other Subaru, she was most helpful, caring, courteous and made sure everything was taken care of before I leave. If I had any issues, she went out of her way to assist me. You couldn’t ask for a better employee Thank you. More

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Swift, Welcoming, Efficient, Easy First off, I kid you not: Michael Colagiovanni is perhaps the swiftest "replier" to emails I've encountered anywhere, for a General Manager (and some First off, I kid you not: Michael Colagiovanni is perhaps the swiftest "replier" to emails I've encountered anywhere, for a General Manager (and some of my clergy administrators and other corporate America "big-shots" should learn from him). Michael CONSISTENTLY replies to emails within 24 hours - just remarkable. Second, Michael's staff is as warm as he is - they all brighten the room with their smiles. Third, in speed, efficiency, accommodation and expertise, these folks do very well. This is my second purchase here and so long as I remain in town, I'll be back. Finally, our final point sales person, Carlos Batista (starting with Carmine Valentino via email) moved the process along seamlessly and swiftly, offering us all the information we needed to make the best decision we could with our budget. My last comment is about the facilities (inclusive of the service and waiting areas): these wonderful employees need an updated/upgraded facility that matches their output and personalities of brilliance. I've been to other Subaru facilities, and it is clear that this one needs some attention. I'm hoping it happens soon. But the service, attention, welcome, and pricing all easily make a customer overlook all of that; to make the adjustment in infrastructure would make Premier Subaru of Watertown the best in my book in all areas. More

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Seamless Process I came in on a Saturday, and despite being busy I was greeted immediately by Carmine. By Monday, I was driving home in my new Impreza! Melanie was ver I came in on a Saturday, and despite being busy I was greeted immediately by Carmine. By Monday, I was driving home in my new Impreza! Melanie was very helpful during the entire process, listened, made suggestions, and helped me narrow my search down to the car I wanted. Jeff, John, and Sherry were great in helping me navigate pricing options and finalizing. None of the staff made me feel under pressure and everyone was knowledgeable and able to answer my questions thoroughly. More

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Made to feel special. We were treated specally, everyone went out of their way for us. Did not feel any hassels or pressures moving threw the process. We deal with AJ, w We were treated specally, everyone went out of their way for us. Did not feel any hassels or pressures moving threw the process. We deal with AJ, who listened to our needs and confidently answered our questions. More

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Excellent Experience My recent experience at Premier Subaru can be described as professional and understanding of my situation. It all began with a phone call to Kerri Pac My recent experience at Premier Subaru can be described as professional and understanding of my situation. It all began with a phone call to Kerri Pacheco, Vice President and General Manager, who immediately assigned Carmine, General Sales Manager to begin working on my issue. I then met with Joe Hernandez, Finance Manager, who was professional, knowledgeable, and understanding. Joe provided me with guidance and a resolution to my situation. Joe’s priority was to help a loyal Premier Subaru customer and do everything possible to secure a new lease with a new vehicle that met my needs, and Joe did exactly that. John Risk, Subaru Sales Consultant, was also very helpful in contacting my insurance agent, setting up with DMV, and in the delivery of my new Crosstrek. It was a real team effort, one that I appreciate and am greatfull for. I look forward to continuing to be a loyal Premier Subaru customer. Thank you for a positive and wonderful experience. Brandon Martin More

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A terrific experience From Cristal greeting us to Rob helping us decide on what Subaru was right for us to Sherry making the numbers work for us it was a very pleasant, pro From Cristal greeting us to Rob helping us decide on what Subaru was right for us to Sherry making the numbers work for us it was a very pleasant, professional encounter from beginning to end More

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Friendly, no-pressure experience I thoroughly enjoyed my experience at Premier Subaru. The sales staff were all passionate and knowledgeable about Subaru's and I got a very fair pric I thoroughly enjoyed my experience at Premier Subaru. The sales staff were all passionate and knowledgeable about Subaru's and I got a very fair price. What more can you ask? More

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Happy with buying experance I have bought a lot of new cars in my day .but I would say this was one of the best experances I have had in buying a new car from Michael Colagiovan I have bought a lot of new cars in my day .but I would say this was one of the best experances I have had in buying a new car from Michael Colagiovanni who helped me at the beginning process of buying my car tp AJ daluz selling me my car and to Joe Hernandez who helped me finance my car plus all the other people who helped me thru out my buying experance I could only give Premier subaru 5 star recommend .If there were more stars I could give I would .They were all that good .I would also like to say Carmine Valentino who is in Management and helped me out also was a 5 star or more person to deal with also . I think you have great employiess even for the people I didn't mention .Everyone was there for you all the time ,I will recommend this dealership to anyone anytime More

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