Carol Buckwald | Page 71

Amazing. Awesome. Fantastic customer service. Family This is my (our) 3rd vehicle from Erinwood Ford. As always from the initial hello to the final signature they treat you like a family. No presure ta This is my (our) 3rd vehicle from Erinwood Ford. As always from the initial hello to the final signature they treat you like a family. No presure tactics and uncomfortable feelings. We will continue to work and purchase future vehicles from the team at Erinwood Ford. Keep up the amazing work. !!! More

Helpful 1

Report | Print

Wonderful Experience !!! I had a great experience at Erinwood Ford with the purchase of my new F150. What first lead me to Erinwood was one of the best user friendly websites I had a great experience at Erinwood Ford with the purchase of my new F150. What first lead me to Erinwood was one of the best user friendly websites I have seen. Lots of actual pictures and good descriptions of inventory. I went to the lot to look at the inventory ,lots of selection able to walk around freely. Next sent my email questions to Martin Menzies, he answer all my questions quickly without having to have me come to the dealership. I thought this was amazing. When I went into the dealership to meet Martin the first impression was comfortable, welcoming vibe in the show room. As I met Martin I was put to ease very quickly. Martin explained everything to me clearly stayed patient throughout. Completed the purchase, met Carol she explained all I needed to know in a very clear understanding manner. Thank you Martin for making my experience a comfortable and relaxed. Delivery of my new F150 was efficient and Martin help setup the electronics went through the different features. This was an awesome experience at Erinwood Ford, left the lot with smile ear to ear driving away in my new truck. Would have no issue recommending Martin & Erinwood Ford to others. More

Helpful 0

Report | Print

Great people, huge inventory, completely satisfied customers We have been to Erinwood Ford just to test drive an Escape after couple weeks of searching for the best SUV for our family. In fact my wife has test d We have been to Erinwood Ford just to test drive an Escape after couple weeks of searching for the best SUV for our family. In fact my wife has test drove 5 different equal competitors (including CRV and RAV4) and 2 compact cars in the market. She wasn't really satisfied any of them. When we got there on a Sunday afternoon dealership was pretty busy no one was available. After couple minutes Brad C. approached us in the parking lot he has qualified our needs in minutes while walking around the cars. Dave G. brought us keys and the plate for the ride and he let us drive alone. Where should we go? Is there a designated route? NO. All he asked for my wife's drivers licence. No phone, no address. He said "Enjoy the ride, try to come back before we close!" After 15-20 min. ride she was completely satisfied both the comfort and performance. Not to mention all those features some of them were not even an option in the competition. (Just a note; please do check rear view camera brightness and back up sensors with competitors) We made an offer and it was honoured by Nick P. after a beneficial and reasonable negotiation period. Next day follow up call and confirmed delivery date and time. Thanks to Dave, he picked me up from our address for scheduled delivery. Everything was as promised. In fact Carol has printed out second bill of sale to show the difference for an extended warranty. No push, just recommendations and professionalism. Overall it was a great experience for car buying. Highly recommended dealership. More

Helpful 1

Report | Print

Fantastic experience! Friendly and professional...helpful and considerate...excellent service! This is my second Escape I've purchased from Erinwood and I can't imagine goi Friendly and professional...helpful and considerate...excellent service! This is my second Escape I've purchased from Erinwood and I can't imagine going anywhere else! More

Helpful 1

Report | Print

Excellect experience thanks to Mark and Carol!!! A car dealership that really know what you want and delivers. Their price is unbeatable. Just bought a ford edge 2015, awesome vehicle, drives like a A car dealership that really know what you want and delivers. Their price is unbeatable. Just bought a ford edge 2015, awesome vehicle, drives like a Lincoln, highly recommended. Mark Maguire, a very professional, extremely patient, pleasant and a very knowledgeable sales representative. Carol Buckwald is the best financial service manager who really understands your financial situation. She gives excellent financial advices that one can benefit from when it comes to car purchasing. Overall, excellent experience!!!!! More

Helpful 1

Report | Print

A BIG THANK YOU A week ago my husband and I picked up our 2015 Ford Edge Sport at Erinwood Ford. We were most impressed by the courtesy and knowledge provided by th A week ago my husband and I picked up our 2015 Ford Edge Sport at Erinwood Ford. We were most impressed by the courtesy and knowledge provided by the staff. A special thank you of appreciation to John Brimo, Martin Menzies, and Carol Buckwald for all their help and expertise. All our questions answered. Excellent service.... More

Helpful 0

Report | Print

A Wonderful Experience My salesperson, Habib Ahmed was amazing! He put me at ease immediately and far exceeded my expectations. He, Carol & Nick made this experience very My salesperson, Habib Ahmed was amazing! He put me at ease immediately and far exceeded my expectations. He, Carol & Nick made this experience very easy. More

Helpful 0

Report | Print

Great A++ Service All Around I recently purchased a used Ford Fusion from Matt Nemeth and was pleasantly pleased with the excellent service from start to finish (unlike my last ca I recently purchased a used Ford Fusion from Matt Nemeth and was pleasantly pleased with the excellent service from start to finish (unlike my last car purchase experience from a competitor). The reception, from Catherine at the front door (who addressed me by name days later upon another visit), to meeting and dealing with both Matt, Brad Cruickshank and Nick Palalas during the purchasing decision to dealing with the Sr. Financial Services Manager Carol Buckwald far surpassed my expectations. I must honestly say that the environment is almost family like, very comfortable and non pressured.I would highly recommend Erinwood Ford and Matt Nemeth. Thak you all, Brian More

Helpful 1

Report | Print

"As always: OUTSTANDING!!!" In the past 15 years I purchased 4 vehicles from Erinwood, all of them from Graham Townsend,not only a phenomenal salesman,but the person who I trust In the past 15 years I purchased 4 vehicles from Erinwood, all of them from Graham Townsend,not only a phenomenal salesman,but the person who I trust to keep me and my family on the road. His knowledge,honesty and firm desire to assist his costumers are second to none, so this time its a 2015 Ford Fusion,in my opinion the best looking car on the planet, smooth and fun to drive. Over the past 15 years, in good times and in not so good ones,Graham was always there for me, and that's why I keep coming back, he earned my loyalty and i wouldn't dream to buy a car from someone else. I also like to say that everyone at Erinwood Ford always took the time to assist me,Claudia,Carol, the team at the service department,like i said,Erinwood is number one, so stop reading,and go to the dealer,ask for Graham, have a coffee, test drive some cars and enjoy the experience of making a new friend, and who knows,you might come out with a new Ford. Thanks everyone,Thank you Graham. More

Helpful 0

Report | Print

2013 Ford Edge purchase Buying a car can be stressful, Dave Giovanni & Harry (newest team member) made the experience enjoyable with no pressure. I would definitely recomme Buying a car can be stressful, Dave Giovanni & Harry (newest team member) made the experience enjoyable with no pressure. I would definitely recommend them and would return for future purchases. More

Helpful 0

Report | Print