Carol Montague
Carol Montague at Barker Chevrolet

Carol Montague

Chief Financial Officer

Barker Chevrolet

1887 P J Keller Hwy
Lexington, IL 61753

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4.6
31 Reviews
4.6

31 Reviews

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31 Reviews of Carol Montague

July 07, 2026

Dealership Rating
Employee Rating

Everyone is always very kind and accommodating when calling for appointments for services and the service department is good about calling when it’s done or if anything else is needed or going to need More

by ejohansen3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jake Detmers

Jul 07, 2026

Barker Chevrolet responded

Thank you for recognizing how our team handles scheduling for your GMC Acadia and keeps you informed with calls about completed work or future maintenance. We’re glad to make the process smooth for you. Looking forward to your next appointment. The Good Guys at Barker Chevy

June 30, 2026

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They are friendly, helpful and efficient. The showroom is clean and organized. Would recommend visiting their store. More

by brnae2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jake Detmers

Jun 30, 2026

Barker Chevrolet responded

We’re delighted our team was friendly, helpful, and efficient while servicing your Buick Enclave, and that you found the showroom clean and organized. Thank you for recommending us. We look forward to assisting you again. The Good Guys at Barker Chevy

June 24, 2026

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Wonderful service, knowledgeble, very helpful. Quick to get an appointment. Polite. No pressure to buy a new car More

by ROBERTANDNANCY2003
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jake Detmers

Jun 24, 2026

Barker Chevrolet responded

We appreciate your kind words about our team’s knowledgeable and helpful service during your Chevrolet Malibu appointment. It’s great to know scheduling was quick and you felt no pressure. We look forward to assisting you again. The Good Guys at Barker Chevy

June 10, 2026

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The service department is always efficient and expedient. Derrick completes out work in a timely manner and lets us know what he did and things that need attention (not just what the company line recommends) More

by firemt23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Derrick the service technician

Jun 10, 2026

Barker Chevrolet responded

Thank you for sharing your experience with our service team and your Chevrolet Traverse. Carol and the rest of the staff are glad to hear you found our work efficient and transparent, and we look forward to assisting you again. The Good Guys at Barker Chevy

May 27, 2026

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Always friendly and courteous. Very reliable and professional 👏 would recommend to everyone I know and thank you for the great service More

by gimee3steps
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2026

Barker Chevrolet responded

We’re delighted that our team treated you with courtesy and provided reliable, professional service for your Chevrolet Trax. Thank you for recommending us to everyone you know and trusting us with your service needs. The Good Guys at Barker Chevy

May 22, 2026

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Been with barkers since 2003 and never been disappointed they have always taken care of my family’s needs when shopping for a vehicle and maintaining through the years thanks again to Jake and the whole tea More

by SAMEY
Sales Price Transparency
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Recommend Dealer
Yes
May 22, 2026

Barker Chevrolet responded

It’s rewarding to be part of your family’s journey since 2003. Carol and the team enjoy helping with vehicle selections and service for your Chevrolet 2500. We look forward to many more years together. The Good Guys at Barker Chevy

May 22, 2026

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Oil change and Tire rotation it was all great things went very smoothly thank you More

by jsteven442
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jake Detmers

May 22, 2026

Barker Chevrolet responded

We’re happy the oil change and tire rotation on your Chevrolet Traverse went smoothly. Thanks for sharing your feedback. The Good Guys at Barker Chevy

May 12, 2026

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Beware of any promises made by Barker because those promises are not upheld My disappointment continues More

by David4
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jake Detmers

May 16, 2026

Barker Chevrolet responded

Thank you, David, for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Good Guys at Barker Chevy

April 28, 2026

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I absolutely love come to Barker Chevy how this time I was a bit disappointed in the service I received. When dropping off my car at the dealership on lunch break for oil change I had stated to the person More

by jla_5262
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Detmers

Apr 30, 2026

Barker Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Good Guys at Barker Chevy

April 27, 2026

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Employee Rating

Communication is a severe problem. When I called to get an update, I was told that they would check on it and call me back. That’s a great answer except they never call back so I’m jus More

by David4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Detmers

May 01, 2026

Barker Chevrolet responded

David, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. The Good Guys at Barker Chevy

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