Carole Mahanes
BDC Manager/Customer Experience Coordinator
Beck Chrysler Dodge Jeep RAM
256 Hwy 17 North
Palatka, FL 32177
32 Reviews
Write a Review32 Reviews of Carole Mahanes
April 30, 2026
easy appointment scheduling prompt service in an out smoothly as expected Beck has serviced this vehicle 10 + years very happy with service smoothly as expected Beck has serviced this vehicle 10 + years very happy with service More
Other Employees Tagged: Randy Day, David Whitmer, Justin Dowling
February 23, 2026
After dropping my vehicle for service and minor warranty work, several days passed and I received very little communication from the service department. When I was finally notified and I went to pick it up, work, several days passed and I received very little communication from the service department. When I was finally notified and I went to pick it up, I noticed the headliner around the overhead console and the drivers door sill was very dirty. I showed it to the service writer who didn't seem to give it a lot of concern. When I got home I called and spoke to Carol Mahanes-after explaining what happened she set me an appointment to have my vehicle detailed. I also received a call back from Justin Dowling who assured me this would be corrected. When I dropped my vehicle, Mike (at Auto Spa) asked specifically what was wrong, again assuring me it would be corrected. Austin Schultz was my detail technician and he did a phenomenal job on my vehicle-likely the cleanest it's been since new. I was initially very disappointed with my service as I had never experienced this at Beck, but all involved made it right and made sure I was happy. I left as a continued loyal customer. This type of customer service is a rare commodity these days and the Beck team hit this one out of the park!! More
Other Employees Tagged: Justin Dowling , Mike (Auto Spa), Austin Schultz
February 06, 2026
Every time I visit is a pleasure - all employees/staff are very polite and friendly. I definitely will recommend to all my friends! are very polite and friendly. I definitely will recommend to all my friends! More
Other Employees Tagged: Randy Day, David Whitmer, Justin Dowling
November 18, 2025
I purchased from Beck and not even a week later I had a check engine light come on. I called and they immediately fixed what they had missed on the new vehicle inspection. Would recommend giving them at le check engine light come on. I called and they immediately fixed what they had missed on the new vehicle inspection. Would recommend giving them at least a try. More
Other Employees Tagged: Adam Pollack, Scott Rose, Randy Day, David Whitmer, Justin Dowling, Kevin Taylor, Duane Mott, Parker Sloan , One star on sales and management because I did not work with who was listed. 5 star for everybody else because of the interaction I had with the departments. Whoever shane mcbay is, he needs to also learn how to speak to customers.
November 15, 2025
The service that we get from Beck Chrysler is one of the best by far best by far More
Other Employees Tagged: Randy Day, David Whitmer, Justin Dowling, Kevin Taylor, Duane Mott, Parker Sloan
October 05, 2025
I was given spectacular service, and plenty of information on the vehicles, as well as advice when reviewing them. information on the vehicles, as well as advice when reviewing them. More
Other Employees Tagged: Adam Pollack, Scott Rose, Randy Day, David Whitmer, Justin Dowling, Kevin Taylor, Duane Mott, Parker Sloan , Jacob Canady
October 01, 2025
awesome service fast and is working great now we really thank you all for the quick service thank you all for the quick service More
Other Employees Tagged: Randy Day, David Whitmer, Justin Dowling
August 24, 2025
Great staff salesman clean facility made me feel real comfortable I would recommend them to anyone comfortable I would recommend them to anyone More
Other Employees Tagged: Adam Pollack, Scott Rose, Randy Day, David Whitmer, Justin Dowling, Kevin Taylor, Duane Mott, Parker Sloan
August 21, 2025
Always great service that we receive from Beck Auto Group. I would highly recommended them for new car purchases along with Service. Group. I would highly recommended them for new car purchases along with Service. More
Other Employees Tagged: Randy Day, David Whitmer, Justin Dowling, Kevin Taylor, Duane Mott, Parker Sloan
August 21, 2025
Excellent dealership wonder people was able to make a deal and be back for something bigger in the future deal and be back for something bigger in the future More
Other Employees Tagged: Adam Pollack, Scott Rose, Randy Day, David Whitmer, Justin Dowling, Kevin Taylor, Duane Mott, Parker Sloan

