Carole Mahanes
Carole Mahanes at Beck Chrysler Dodge Jeep RAM

Carole Mahanes

BDC Manager/Customer Experience Coordinator

Beck Chrysler Dodge Jeep RAM

256 Hwy 17 North
Palatka, FL 32177

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4.6
32 Reviews
4.6

32 Reviews

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32 Reviews of Carole Mahanes

April 30, 2026

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easy appointment scheduling prompt service in an out smoothly as expected Beck has serviced this vehicle 10 + years very happy with service More

by MAXJAX55
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Recommend Dealer
Yes

February 23, 2026

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After dropping my vehicle for service and minor warranty work, several days passed and I received very little communication from the service department. When I was finally notified and I went to pick it up, More

by davidreams
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dowling , Mike (Auto Spa), Austin Schultz

Feb 24, 2026

Beck Chrysler Dodge Jeep RAM responded

Hello David, thank you for taking the time to share such a detailed review. First, we sincerely apologize for the lack of communication and the condition your vehicle was returned in. That’s not the standard we hold ourselves to, and we completely understand your initial disappointment. That said, we truly appreciate you giving us the opportunity to make it right. Carole, Justin, Mike, and Austin will all be recognized for stepping in and taking ownership of the situation. We’re especially glad to hear Austin delivered your vehicle back to you in the best condition it’s been in since new — that’s the level of care you should expect every time. Your loyalty means a great deal to us. Thank you for sticking with us and allowing our team to correct the experience. We don’t take that trust lightly, and we’ll continue working to earn it on every visit. Thanks again for being a part of our Beck Family!

February 06, 2026

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Every time I visit is a pleasure - all employees/staff are very polite and friendly. I definitely will recommend to all my friends! More

by Jose
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Recommend Dealer
Yes

November 18, 2025

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I purchased from Beck and not even a week later I had a check engine light come on. I called and they immediately fixed what they had missed on the new vehicle inspection. Would recommend giving them at le More

by TINSLER.NOAH
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Recommend Dealer
Yes

Other Employees Tagged: Adam Pollack, Scott Rose, Randy Day, David Whitmer, Justin Dowling, Kevin Taylor, Duane Mott, Parker Sloan , One star on sales and management because I did not work with who was listed. 5 star for everybody else because of the interaction I had with the departments. Whoever shane mcbay is, he needs to also learn how to speak to customers.

Nov 19, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us, Noah. We’re truly sorry for the inconvenience of having your check engine light come on so soon after your purchase, but we’re glad our team was able to address the issue right away and make things right for you. We appreciate your patience and the opportunity to take care of it promptly. Thank you as well for recommending us — that means a lot. If you ever need anything in the future, we’re here to help. Enjoy your new vehicle!

November 15, 2025

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The service that we get from Beck Chrysler is one of the best by far More

by Quinney
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Recommend Dealer
Yes
Nov 19, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We’re grateful for the trust you place in Beck Chrysler, and it means a lot to hear that our service stands out to you. We look forward to taking great care of you on every visit!

October 05, 2025

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I was given spectacular service, and plenty of information on the vehicles, as well as advice when reviewing them. More

by wickedisaster04
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Recommend Dealer
Yes
Oct 08, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for the great feedback! We’re happy to hear you received excellent service and helpful information during your visit. We appreciate you choosing us and being a part of our Beck family.

October 01, 2025

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awesome service fast and is working great now we really thank you all for the quick service More

by JHP4PPSS
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Recommend Dealer
Yes
Oct 01, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for sharing your experience! We’re glad we could get you taken care of quickly and have everything working great for you. We truly appreciate your kind words and your trust in our team. — Your Beck Chrysler Team

August 24, 2025

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Great staff salesman clean facility made me feel real comfortable I would recommend them to anyone More

by carlosbattest
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Recommend Dealer
Yes
Aug 25, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for your kind words, Carlos! We’re thrilled to hear our staff and facility made you feel comfortable throughout your visit. We truly appreciate your recommendation and look forward to serving you again in the future!

August 21, 2025

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Always great service that we receive from Beck Auto Group. I would highly recommended them for new car purchases along with Service. More

by Quinney
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Recommend Dealer
Yes
Aug 22, 2025

Beck Chrysler Dodge Jeep RAM responded

Thank you for your kind words and continued trust in Beck Auto Group! We’re so glad to know you’ve had great experiences with both sales and service. Your recommendation means the world to us, and we look forward to being here for all your automotive needs in the future.

August 21, 2025

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Excellent dealership wonder people was able to make a deal and be back for something bigger in the future More

by mikec386
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Recommend Dealer
Yes
Aug 22, 2025

Beck Chrysler Dodge Jeep RAM responded

Hello Mike, Thank you for your kind review! We’re glad to hear you had an excellent experience with our team and found the right deal. We’ll be excited to welcome you back when the time comes for something bigger in the future!

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