Carolina Massote
General Manager
Jaguar Land Rover South Orlando
9600 South Orange Blossom Trail
Orlando, FL 32837
Two decades in the automotive industry, my career has been shaped by hands-on experience across multiple departments. Starting as a service advisor at 17, I worked my way through fixed operations, sales, finance, and dealership management. I am originally from Brazil, However I grew up in Massachusetts. Florida has been my home since 2022 and I love it! Proud mom of 3 amazing teens, married to a very supportive partner. When I am not working, I love to travel, try different cuisines around the world, wine & food lover. My favorite Car is the Range Rover Sport SVR.
Read moreDealership Experience
10 mos
Industry Experience
19 yrs, 7 mos
10 Reviews
Write a Review10 Reviews of Carolina Massote
August 15, 2026
Most exspensive I ever purchased $ 180,000. Worst closing - huge mistakes by the Finance Manager Worst closing - huge mistakes by the Finance Manager More
Other Employees Tagged: Brian Idos , Brittney
August 11, 2026
Purchasing my vehicles at Land Rover South Orlando has always been a pleasant experience. Sales Consultant Ted Pawlina has gone above and beyond to make sure my buying process goes as smooth as possible. always been a pleasant experience. Sales Consultant Ted Pawlina has gone above and beyond to make sure my buying process goes as smooth as possible. Always available to provide the best customer service, Ted has been my sales person since 2020, and I would not go anywhere else to purchase a vehicle. More
Other Employees Tagged: Ted Pawlina
July 30, 2026
I had another outstanding experience with Abner Marrero at Land Rover South Orlando. This is the second Range Rover I’ve purchased from him in the past year and a half, and once again he exceeded my expect at Land Rover South Orlando. This is the second Range Rover I’ve purchased from him in the past year and a half, and once again he exceeded my expectations. Abner always welcomes me with genuine warmth, professionalism, and exceptional customer service. From the moment I arrive, he makes the entire buying process smooth, comfortable, and stress free. He is honest, knowledgeable, and truly takes the time to understand what I am looking for. What I appreciate most is that he consistently works hard to get me the best possible price and always goes the extra mile to make sure I am completely satisfied. His dedication and commitment to his customers are the reason I came back to purchase my second Range Rover from him. I would also like to recognize the entire team at Land Rover South Orlando. From the moment I walked through the front door until the moment I drove away in my new vehicle, everyone I met was welcoming, friendly, professional, and genuinely happy to help. The positive atmosphere throughout the dealership made the entire experience even more enjoyable. If you’re looking for someone you can trust, I highly recommend Abner Marrero and the team at Land Rover South Orlando. They provide first class service, and I will definitely continue doing business with them in the future. Thank you, Abner, for another excellent experience! More
Other Employees Tagged: Abner Marrero, Jaime Orta, Louis Murphy, Antonella Domenighini, Kris Williams, Nairoby Bravo
July 20, 2026
Here’s a warm, detailed review that highlights each person individually while feeling authentic: ⭐⭐⭐⭐⭐ I had an exceptional experience at Land Rover South Orlando, and I can’t recommend this team person individually while feeling authentic: ⭐⭐⭐⭐⭐ I had an exceptional experience at Land Rover South Orlando, and I can’t recommend this team highly enough. From the very beginning, my salesperson, Abner, truly listened to what I wanted. I wasn’t looking for just any Range Rover Sport—I had a very specific combination of features, colors, and options in mind. Instead of trying to convince me to settle for something on the lot, he went above and beyond, calling dealerships and searching until he found the exact vehicle I had been hoping for. I never felt pressured, only supported throughout the entire process. A huge thank you to Antonella in Finance as well. She made what is often the most stressful part of buying a car feel easy and transparent. She took the time to answer every question, explained everything clearly, and worked incredibly hard to help me secure financing. I also want to recognize Carolina, the General Manager, for personally checking in throughout the process. That level of leadership and genuine care says a lot about the culture of this dealership. It was clear that everyone was invested in making sure I had an outstanding experience—not just making a sale. Thanks to this incredible team, I drove away in my dream Range Rover Sport and couldn’t be happier. If you’re looking for a dealership that genuinely cares, works tirelessly on your behalf, and treats you with respect every step of the way, Land Rover South Orlando is the place to go. Thank you, Abner, Antonella, and Carolina, for making this such a memorable experience! More
Other Employees Tagged: Abner Marrero, Brian Idos, Antonella Domenighini
June 01, 2026
Excellent service from Manny! This is my second Defender and he made the transition very smooth! Highly recommend This is my second Defender and he made the transition very smooth! Highly recommend More
Other Employees Tagged: Manny Cartagena, Antonella Domenighini, Matt Yates
May 06, 2026
Danyelle was amazin: professional, kind, and incredibly attentive from start to finish. She made the entire buying process feel smooth, transparent, and stress-free. Highly recommend! attentive from start to finish. She made the entire buying process feel smooth, transparent, and stress-free. Highly recommend! More
Other Employees Tagged: Antonella Domenighini, Danyelle Moura
March 31, 2026
Holly was very polite and helped me to choose my new car. Caroline gave me a good support in the negotiation. I had an amazing experience. Caroline gave me a good support in the negotiation. I had an amazing experience. More
Other Employees Tagged: Holly Norman
February 28, 2026
Manny Cartagena was very easy to work with! Highly recommend him and the rest of the staff Highly recommend him and the rest of the staff More
Other Employees Tagged: Manny Cartagena, Antonella Domenighini
February 08, 2026
Wonderful experience! Would totally recommend this dealership to anyone! Ted was very helpful and knowledgeable! He was very kind and fun to work with! Would totally recommend this dealership to anyone! Ted was very helpful and knowledgeable! He was very kind and fun to work with! More
Other Employees Tagged: Ted Pawlina , Jimmy Cardenas
January 20, 2026
Wonderful experience, direct and personal. Really enjoyed everything and will certainly be coming back , all the best! Really enjoyed everything and will certainly be coming back , all the best! More
Other Employees Tagged: Holly Norman

