Caroluce d'Orvilliers-Seal | Page 8

Great service, totally painless purchase experience! A+++++ We just purchased a new Outback at Valley. What a wonderful, easy experience buying a car! Caroluce, our salesperson, was friendly, knowledgable, an We just purchased a new Outback at Valley. What a wonderful, easy experience buying a car! Caroluce, our salesperson, was friendly, knowledgable, and made this a very pleasant and painless car-buying experience. Valley offered the best price in the region, and we came from the Roanoke area. Thanks! I love my new car! More

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Rolling on down the Highway (BTO) in our new Subaru! Overall a good experience. We are proud owners of our new Subaru. We own three Subaru's currently and each one has been a pleasure to drive and own as Overall a good experience. We are proud owners of our new Subaru. We own three Subaru's currently and each one has been a pleasure to drive and own as well as have serviced. This car will be our 4th Subaru and they have all been wonderful. We are part of the Subaru family for sure. We even have the Golden Retriever (Buck) More

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Great place to shop and buy My wife and I were in the market for a new car and stopped in at Valley Subaru in Staunton, VA. We were contacted by Christian McFarland when we arri My wife and I were in the market for a new car and stopped in at Valley Subaru in Staunton, VA. We were contacted by Christian McFarland when we arrived. We discussed the vehicles and I told him what price range we were interested in. We test drove a Subaru Crosstrek and loved the car. The following day we returned. Christian was not there, so other members of the dealership staff (Caroluce d'Orvilliers and Jessica Pletcher) assisted us. We test drove the same Crosstrek, and then two Forresters. Each of the staff that we dealt with were knowledgeable, friendly, and sincere. We settled on the original Crosstrek that we had driven, and were provided with numerous discounted options by Kevin Hahne. When we picked up the vehicle the next day (our choice), Christian went through the whole vehicle with us and explained how all of the options functioned, and he paired our cell phones with the Bluetooth in the vehicle. The vehicle was clean and all fluids were topped off. In all, the experience at Valley Subaru was superb. I would recommend Valley Subaru to anyone who is interested in purchasing a new or used vehicle, and believe that your experience will be as easy and enjoyable as ours was. More

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Great Experience This was my first experience dealing with Valley Subaru and it was great. Everyone was very friendly and professional from the first moment that I ent This was my first experience dealing with Valley Subaru and it was great. Everyone was very friendly and professional from the first moment that I entered the front doors. I would recommend this dealership for anyone looking to purchase a new or used vehicle. More

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Great car buying experience!! The people I've met through my vehicle purchase at Valley Subaru have been nothing short of amazing. From the initial call I received from Jessi, to m The people I've met through my vehicle purchase at Valley Subaru have been nothing short of amazing. From the initial call I received from Jessi, to my personal sales rep Caroluce, and all the others that I met throughout my transaction, I am completely satisfied and would recommend Valley Subsru to everyone looking for a quality new or used vehicle. With a family feel at a fair price, it's nice to know that there are still companies that pride themselves in being honest and ethical, while also providing an excellent product!! We have found a home with Valkey Subaru and our personal sales consultant, Caroluce d'Orvilliers-Seal, for any future vehicle purchases!! More

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A Smooth Transaction From Start To Finish. Great dealership, everyone knows their job which makes the whole transaction of buying a new automobile an enjoyable experience. Also, after the sale Great dealership, everyone knows their job which makes the whole transaction of buying a new automobile an enjoyable experience. Also, after the sale everyone was helpful with questions about the vehicle which made it faster for us to get on the road home in time for supper. This group of sales and management folks are very customer friendly which makes for happy customers. More

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Worth the drive over the Mountain! I'm not a shopper - But the time had come to trade in my Volvo, and I wanted something as safe, but with more space to haul things and go in snow. I h I'm not a shopper - But the time had come to trade in my Volvo, and I wanted something as safe, but with more space to haul things and go in snow. I had Subarus years back, so after considering many cars I went to my local Subaru dealer in Charlottesville. My friend (and car advisor!) urged me to go to several dealers, so that night I sent an email for a best price from Valley. I almost immediately got a nice email from Jessie, and a follow-up call. I made an appointment and headed over the mountain the next day. Jessie was at another location, so Caroluce came to my aid. We truly had fun - test drove a few, talked price, trade-in, where we grew up, showed pictures of our dogs.... I really didn't plan to buy that day, but the deal was more than fair, the experience so stress-free that we pretty quickly came to a final deal. I'm now the proud owner of an Outback Limited - and now I know I can bring my dog, Elvis to visit when I bring it in for service! I'm so glad I made the trip over to Staunton - don't hesitate! More

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Lost keys = new car Well....it started off with loosing my entire set of keys at Belk on Wednesday. After much searching, a friend took me to Valley Subaru to see if the Well....it started off with loosing my entire set of keys at Belk on Wednesday. After much searching, a friend took me to Valley Subaru to see if they had "dummy keys". They didn't for this dummy, but let me use their loaner car for the night until I could get my extra set of keys brought over from Charlottesville. Upon entering the show room to return the loaner keys, I spotted the 2016 Forester - same lines as my 2009, and oh, my. Caroluse caught me and let me drive the car, loved it, left to get my 2009 and came back for another look. After sharing Caroluse with another lady who was buying a car, and several hours, I became the owner of a new car. They even worked it out so I could actually buy my 2016 in 2016! Caroluse was wonderful and helped me connect my phone, get Sirrus channels , and explained the bells and whistles - most of which made me jump and made her laugh. The entire team at Valley was wonderful - from Charmain (I hope I got her name right) and Clint in the service area to the other salesmen who stopped to check on me, offer drinks, pet my dog, and just visit and smile. Since I was there on Wednesday, Thursday and Saturday - they thought I was on payroll! This is the second car I have purchased here, and would definitely come back across the mountain to do it again - in a few years! Thank you Valley Subaru for the Pepsi, nabs, new friendships, help in my crazy situation, and for my new Forester!! (My keys were found on Saturday at Belk - ugh). End of saga - I love my new Forester, my friend bought my other Forester, life is good......but still working on what all those bells and whistles are!!! More

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I would buy from this dealership again! Every facet of my car shopping/ buying experience with Valley Subaru and Caroluce, my sales person, was exceptional. I had a lot of questions, which s Every facet of my car shopping/ buying experience with Valley Subaru and Caroluce, my sales person, was exceptional. I had a lot of questions, which she answered thoughtfully and it was actually fun, talking with her and with other shoppers who came through the doors while I was there. And, I love the Forester, 2016! More

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A Customer Friendly Dealership From the first call from Jessie, your Internet expert, through the excellent care which we received from Caroluce in explaining more about the car, we From the first call from Jessie, your Internet expert, through the excellent care which we received from Caroluce in explaining more about the car, we were very satisfied. If it hadn't been for the "non-aggressive", but good customer service displayed by Jessie, we would not have bought our car from this dealership. Both ladies deserve our thanks and respect. Dr. Fred Lang More

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