Carrie Bickford | Page 13

Sales of Hawthorne Chevrolet was great. James Williams was excellent. He really cared about helping me. Service though was not great. They didn’t seem that concerned, only wanting money. I James Williams was excellent. He really cared about helping me. Service though was not great. They didn’t seem that concerned, only wanting money. I brought my car in to get fixed and couple months later the issue was not resolved and another issue occurred as well. They broke my bumper which they swear was not them. But impossible for it to me my fault when I was only in my driveway. More

by LSalamon Verified Customer Verified Customer

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I found the dealership clean. Our sales representative, JR, was very helpful. Explain why we wanted to perhaps buy a 2020 versus a 2019 and sold us the benefits of the remaining w Our sales representative, JR, was very helpful. Explain why we wanted to perhaps buy a 2020 versus a 2019 and sold us the benefits of the remaining warranty and the remaining 12 month bumper to bumper. He was professional, courteous, and responsive.. I don’t know whether we actually got a fair price for the vehicle but we made the deal then off we went. Of particular importance to us was having a car on the day. We looked at it as well as being assured by JR that he would get us Vermont plates no later than the 20 of the month of June, notwithstanding the fact that the lady who makes arrangements for plates was not in. He told us not to worry it would get done. More

by P60HOME Verified Customer Verified Customer

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Very happy with Tom Brown He made me feel comfortable in choosing my kind of car without rushing me and gave me and idea on what to expect with the car I was able to learn a lot about function of the car be choosing my kind of car without rushing me and gave me and idea on what to expect with the car I was able to learn a lot about function of the car before I left. He is an asset to your company. The rest of your crew including the person that answered the calls on phone is very kind and respectful. We are very happy and grateful for all the help we got , BTW Carrie who did all the paperwork signing is so very nice as well we love the Hawthorne dealership crew Thank you More

by EVAN Verified Customer Verified Customer

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It was a smooth process in and out the salesman, was great. the finance lady did a great job closing me out. I will be back great. the finance lady did a great job closing me out. I will be back More

by Echol Watkins Verified Customer Verified Customer

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Dennis Johnson once again helped me into a vehicle and I'm very pleased. The finance officer was so patient and helpful. The staff are wonderful. I'm very pleased. The finance officer was so patient and helpful. The staff are wonderful. More

by BMCLOUGHLIN821 Verified Customer Verified Customer

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Very courteous staff. Did not pressure me into a purchase. Were very helpful in all aspects Did not pressure me into a purchase. Were very helpful in all aspects More

by nickh1999 Verified Customer Verified Customer

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The service was excellent and everyone I interacted with was friendly and helpful. I highly recommend Hawthorne Chevrolet. was friendly and helpful. I highly recommend Hawthorne Chevrolet. More

by Indy1 Verified Customer Verified Customer

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Very professional staff. Great help in navigating the new car buying process and the financial end of it as well. Highly recommend to family and friends. Great help in navigating the new car buying process and the financial end of it as well. Highly recommend to family and friends. More

by sncv60@verizon.net Verified Customer Verified Customer

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Me experience was very easygoing I had a easy time finding the car I wanted and what I needed in the vehicle. finding the car I wanted and what I needed in the vehicle. More

by jcirillo14 Verified Customer Verified Customer

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Timely, friendly, professional, excellent communication and execution of repairs and other work. This was nothing short of an amazing customer service experience. They could give classes to other servi and execution of repairs and other work. This was nothing short of an amazing customer service experience. They could give classes to other service oriented companies. More

by MAMARON Verified Customer Verified Customer

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