Dealership Experience
21 yrs, 3 mos
Languages Spoken
English
279 Reviews
Write a Review279 Reviews of Carrie Brown
October 14, 2016
Is there a SIX-star rating available? Mini of St. Louis is just that!! The attention to service begins with people like Mary answering the phone and then continues with Rick or David in th Mini of St. Louis is just that!! The attention to service begins with people like Mary answering the phone and then continues with Rick or David in the Service Dept., the technicians working on your car, Carrie in billing to Aaron and Derek who wash, vacuum, and bring your car out to you when finished! And while your car is being serviced, help yourself to some healthy snacks in the guise of fresh fruit (Yes! I really DO mean healthy!) and complimentary beverages and WI-FI! Check out the new models and don't be surprised if Neil Westfall, Mark, or Karen greet you and ask if you can be helped or... take home a new one! (Smooooooth, Neil!) All these just makes you want to come back... which I will be doing in a few weeks for new brakes and other service. Many thanks, Kevin and "Gary" More
Other Employees Tagged: Rick D., Derek Johnson, Dave Joseph, Neil Westfall
September 30, 2016
Ready For The Rally Had to bring Molly in for a check up before the big rally this weekend. She passed with flying colors. new she would the boys at Mini always take goo Had to bring Molly in for a check up before the big rally this weekend. She passed with flying colors. new she would the boys at Mini always take good car of her. And she always sparkles when she leaves there. Todd, Rick, and Dave are the best, they make it so easy to come in. Fast Friendly service. Thanks Guys, and Gals. More
Other Employees Tagged: Rick D., Todd Feuerhaken, Derek Johnson, Dave Joseph
May 05, 2016
Great Experience We have always received great sales and service here. We have two Minis from them. We get a VIP feeling. The service department will let you know what We have always received great sales and service here. We have two Minis from them. We get a VIP feeling. The service department will let you know what is going on, and estimated price prior to fixing. In sales, Steve Emerson worked hard to seal the deal. Trust, value, and respect is what we received, what we give to them. More
Other Employees Tagged: Rick D., Steve Emerson, Neil Westfall
April 30, 2016
thorough and professional Rick, Dave, Carrie, Mary, and everyone else there go above and beyond to make sure my car is working great. I have two older minis, and by now, they a Rick, Dave, Carrie, Mary, and everyone else there go above and beyond to make sure my car is working great. I have two older minis, and by now, they all know me by name! This is a great team and I have never had a bad experience. More
Other Employees Tagged: Rick D., Todd Feuerhaken, Dave Joseph, Mary Silver
March 31, 2016
2nd purchase from MIni of STL Got my first Mini in England, 2005. That car was serviced there for the next 5 years. Purchased Mini #2 in STL as well as a Countryman in 2016. Always Got my first Mini in England, 2005. That car was serviced there for the next 5 years. Purchased Mini #2 in STL as well as a Countryman in 2016. Always get honest and fast service. No regrets and never feel like I didn't get value for the money I spent. Rick and Dave in service are great. Carrie is always a joy to deal with and Karen made the purchase of our Countryman a pleasure. More
Other Employees Tagged: Kate Bryan, Rick D., Karen Fortune, Dave Joseph, Tina Logue, Mary Silver
March 20, 2016
Very Attentive Nice people at Mini from the service and the people in the store and sales. Not high pressure but take care of your needs. Even gave me something for Nice people at Mini from the service and the people in the store and sales. Not high pressure but take care of your needs. Even gave me something for a headache, (the headache wasn't from the deal). More
Other Employees Tagged: Dustin Summers , Rick D., Derek Johnson, Dave Joseph, Tina Logue, Neil Westfall
March 14, 2016
great ! I have bought a lot of autos in my time ( 57 years old ) and have never been to a dealership twice. Mini of St. Louis is so much better than any other I have bought a lot of autos in my time ( 57 years old ) and have never been to a dealership twice. Mini of St. Louis is so much better than any other dealer . The integrity and honesty of the entire service department is unrivaled. My next car will be another Mini. On a scale of 1 - 10 Mini of St. Louis gets 11 ! More
Other Employees Tagged: Rick D., Dave Joseph
February 27, 2016
Execellent As always, friendly, fast, professional service! Had to have my car towed last week. Even though they were booked, Dave got me a loaner car, squeezed As always, friendly, fast, professional service! Had to have my car towed last week. Even though they were booked, Dave got me a loaner car, squeezed my car into the queue and called with updates. In/out/done! THX More
Other Employees Tagged: Rick D., Derek Johnson, Dave Joseph
February 24, 2016
Awesome service with a smile . Super clean showroom & lounge Drove in with no appointment to get wiper blades .replaced. Service Technician Rick took care of it with a smile. I Sat down had A cappuccino in th Drove in with no appointment to get wiper blades .replaced. Service Technician Rick took care of it with a smile. I Sat down had A cappuccino in the. Lounge. Looked at a few new cars in the super nice and clean show room. Car was ready to go in no time at all. 20 minutes tops Mini is a fun car and the service dept is great. Always a fun experience. More
Other Employees Tagged: Rick D.
February 18, 2016
Recent service I love these guys. I am always greeted promptly & by name. Any questions about my MINI are answered quickly & honestly. The special little extras are I love these guys. I am always greeted promptly & by name. Any questions about my MINI are answered quickly & honestly. The special little extras are a nice touch. My baby always comes back freshly washed & looking new again More
Other Employees Tagged: Todd Feuerhaken, Dave Joseph, Neil Westfall

