Carrie Evans

If you want good customer service, DO NOT go to Toyota of Greensboro. My husband and I put down a deposit for a car and we’re given a delivery date - well that date kept getting pushed and pushed. Sales reps Greensboro. My husband and I put down a deposit for a car and we’re given a delivery date - well that date kept getting pushed and pushed. Sales reps left and no one even told us, we had to call to find out and get a new. They would tell us the car was at port then go back and say that it wasn’t and they didn’t know where it was. Mary Rice got involved (mind you, she is on the advisory board not the GM) and wasn’t willing to honor anything we had agreed to prior to the deposit. She gives women in authority a bad name. Since she wouldn’t honor what was agreed to, we pulled our deposit over 2.5 months after we put it down. Also, they wanted us to pay for the car sight unseen at the end of April - who does that??? Glad we didn’t give them any money. They are the worst place we’ve ever dealt with and will never do business with them again. They are rude and quite frankly, liars. Save yourself some trouble and just don’t even go there. More

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Very good sales experience, every body is very friendly. No frustration, honest people. Highly recommend. No frustration, honest people. Highly recommend. More

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Car buying process was smooth and seamless. Employees were friendly and sales rep Dylan Joyce was always responsive and attentive to the concerns and questions I had and would welcome me when w Employees were friendly and sales rep Dylan Joyce was always responsive and attentive to the concerns and questions I had and would welcome me when walking into dealership. Carrie, finance rep, was also responsive and offered helpful info while closing on the vehicle purchase. More

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Great experience, professional team, Morgan Pirelli and Jesse Meadows were amazing. Best dealership around! I've searched for the right deal for 2022 Tundra in Virginia and North Carolina and Rice was the Jesse Meadows were amazing. Best dealership around! I've searched for the right deal for 2022 Tundra in Virginia and North Carolina and Rice was the best hands down. You want be disappointed. More

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Elizabeth is honest, low pressure & very responsive - we bought a car from her in spring of 21 - it was totaled a few weeks ago...we called her 1st when we began the search to replace it and she was on it - bought a car from her in spring of 21 - it was totaled a few weeks ago...we called her 1st when we began the search to replace it and she was on it - we now have another car that we love just as much as the first one. Elizabeth will be our go to next time we car shop - we love her! More

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They went above and beyond to find me a car during the current shortage. I had looked at several other dealships first. Rice Toyota made it happen!! Thanks Derek & Ryan! current shortage. I had looked at several other dealships first. Rice Toyota made it happen!! Thanks Derek & Ryan! More

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Greg was awesome, extremely knowledgeable and helpful. He explained things very well and very patiently, even when answering the same question multiple times. He stayed late to ensure that we understood all explained things very well and very patiently, even when answering the same question multiple times. He stayed late to ensure that we understood all the functions of our new car and never rushed us or pressured us in any way. This was an excellent car-buying experience because he was wonderful. More

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We purchased a new 4runner , we tried other dealerships, they couldnt touch the deal with received at rice , we will definitely share the word!! We absolutely love our new SUV they couldnt touch the deal with received at rice , we will definitely share the word!! We absolutely love our new SUV More

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Saw a RAV4 that I wanted to buy. Of course, that 2015 RAV4 had high miles...I felt the price was too steep for that SUV. Went there to test drive it. I was greeted by a receptionist (she was VERY nice to RAV4 had high miles...I felt the price was too steep for that SUV. Went there to test drive it. I was greeted by a receptionist (she was VERY nice to me). She put me in with Carrie. Told her I only wanted to test drive the car. Liked it a lot. Asked her to see if she can bring the price down. After a few days of no contact (it is ok because she warned me ahead of time). Got an email from Sarah Crump, who keep advertising Toyotathon (I don't mind the emails), she told me the sales manager would not bring it down. He (assuming it is a he) wanted 15K out of the door. The price was definitely a ripoff because I could easily found one for less. Told Sarah on the email I have to move on, but still got emails from her and Ashley bout advertising. Oh well. Missed opportunity. The rating is that low because of the refusal of the sales manager to reduce the price of that RAV4 (despite the KBB value for that exact RAV4 was way less than that) The women (Carrie, Sarah, Ashley and the receptionist) all got 5 stars from me for what they do. I'd still recommend Rice Toyota, but make sure you do your research first on the price of a Toyota and then compare that price with other Toyota dealerships before you ever go in there. More

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Carrie was great! She let us approach her, told us she was there if we had any questions. She didn't pressure me and was straight up with me the whole time. No bs. was there if we had any questions. She didn't pressure me and was straight up with me the whole time. No bs. More

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