
Carson Kraatz
Finance Manager
Ken Garff Mercedes-Benz of Salt Lake City
575 South State Street
Salt Lake City, UT 84111
38 Reviews
Write a Review38 Reviews of Carson Kraatz
September 02, 2025
They were very honest and made the deal easy to understand listening to my questions understand listening to my questions More
Other Employees Tagged: Eric Amaral, Brett Robinson
August 28, 2025
Overall I support this dealer. Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not predatory it feels like very poor form. Also they lost record of my warranty for two years.... If the service advisors weren't so personable I would've switched to an independent shop a long time ago. More
Other Employees Tagged: Toni Seely, Angela Heaps, Cameron Telford, Braiden Draper, Garret Olson
August 13, 2025
Paid my deposit, signed all my paperwork but never received my car. I was given a bunch of excuses and asked to sign documents three times due to “errors”. It’s been over two weeks and I have not rece received my car. I was given a bunch of excuses and asked to sign documents three times due to “errors”. It’s been over two weeks and I have not received my vehicle and they are not responding to my emails or phone calls. Now I have to get my attorney involved in order to get my deposit refunded. Terrible experience. Don’t do business with these people. More
Other Employees Tagged: Crawford Lindsay, Dillon Jones
August 07, 2025
Paid cash for a GT63 . I was not offered any MB merchandise. At MB Farmington with my E53 I was given $1K in merchandise. I was not offered any MB merchandise. At MB Farmington with my E53 I was given $1K in merchandise. More
Other Employees Tagged: Rossi Yerage, David Laccoarce
July 16, 2025
Dillon was very professional to work with, provided me all the details I needed as an out of state buyer to feel comfortable in the purchase. transaction was smooth all the details I needed as an out of state buyer to feel comfortable in the purchase. transaction was smooth More
Other Employees Tagged: Dillon Jones
June 16, 2025
Fast and friendly service with no pressure. The sales staff was great to work with and very knowledgeable on the details of the cars. The sales staff was great to work with and very knowledgeable on the details of the cars. More
Other Employees Tagged: Miles McCabe, Brett Robinson
June 16, 2025
Dave was easy and outstanding to work with on this purchase that was made over phone / email. Very responsive and he easily out-worked other potential dealerships that had similar vehicles I was con purchase that was made over phone / email. Very responsive and he easily out-worked other potential dealerships that had similar vehicles I was considering More
Other Employees Tagged: David Laccoarce
May 12, 2025
Miles. ..and others were willing to find what we were ultimately looking for. We appreciated their patience and staying after hours. ..and others were willing to find what we were ultimately looking for. We appreciated their patience and staying after hours. More
Other Employees Tagged: Miles McCabe, Chris Keddington
May 10, 2025
I really liked the fast service. They fixed my car in 2 days. I really liked everything. They fixed my car in 2 days. I really liked everything. More
Other Employees Tagged: Rossi Yerage, Mark Curtis, Kyle Jeffrey, Braiden Draper, Jason McDonough, Brian King, Mickey Dailey, Chris Keddington, Dave Bennion
May 05, 2025
Miles. ..and others were willing to find what we were ultimately looking for. We appreciated their patience and staying after hours. ..and others were willing to find what we were ultimately looking for. We appreciated their patience and staying after hours. More
Other Employees Tagged: Miles McCabe





