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Carson Trafzer
Carson Trafzer at Byers Ford

Carson Trafzer

Service Advisor

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

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4.9
48 Reviews
4.9

48 Reviews

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48 Reviews of Carson Trafzer

October 07, 2025

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Employee Rating

Online appointment and service at dealership was easy and Carson was friendly and explained everything thoroughly. More

by Csaelz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our online appointment system worked smoothly for you and that Carson provided such excellent service. His thorough explanations and friendly approach are exactly what we strive for with every customer visit. We truly appreciate your feedback and look forward to serving you again in the future.

October 03, 2025

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Employee Rating

Very convenient with the pick up and drop off of my vehicle, great communication with what was going on with my vehicle More

by Keener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Maynard, Sly Wallen, Tiffany Marks

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Oct 06, 2025

Byers Ford responded

Thank you for sharing your positive experience with us! We're delighted to hear that our pick-up and drop-off service was convenient for you and that our communication met your expectations. We appreciate your business and hope to see you again soon.

September 30, 2025

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Employee Rating

Excellent service with minimal waiting. Have never had any issues. Great waiting area with snacks! More

by Satisfied Customer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks

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Oct 01, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you consistently have a good experience with us. We're especially glad you enjoy the snacks in our waiting area! We appreciate you taking the time to share your feedback and look forward to seeing you again soon.

September 22, 2025

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Employee Rating

Great service easy to use. They always fit you in and get you taken care of the same day. More

by araile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Maynard, Sly Wallen, Tiffany Marks

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Sep 22, 2025

Byers Ford responded

Thank you for your wonderful review! We're so happy to hear you had a great experience and that our team was able to take care of you so quickly. We appreciate your feedback and look forward to seeing you again soon.

September 21, 2025

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Employee Rating

Fastest purchase experience I've ever had. Excellent service. Extremely friendly employees. Highly recommend this dealership. More

by stephmccoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan , Steve Cousins in Finance

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Sep 22, 2025

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to provide you with such fast and friendly service. Your recommendation means the world to us, and we're grateful you chose our dealership. We look forward to serving you again in the future!

September 19, 2025

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Byers Ford I would send other people there cuz me and my fiance enjoy what they done for us and I could definitely after this car paid off get another one through them More

by Rowlandpac12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Thorpe

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Sep 22, 2025

Byers Ford responded

Thank you so much for this wonderful review! We're thrilled to hear that you and your fiancé had such a positive experience with us at Byers Ford. Knowing that you'd recommend us to others and are considering us for your next vehicle purchase means the world to our team. We truly appreciate your trust and look forward to serving you again in the future.

September 17, 2025

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Employee Rating

I like they have pick up service my truck and then bring it back to me More

by snorahood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Borgia, Bill Thorpe, Bob Drollinger, Todd Garverick, John Hess, Dan Perry, Greg Maynard, Sly Wallen, Tiffany Marks

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Sep 22, 2025

Byers Ford responded

Thank you for your review! We're so glad you enjoy our pickup and delivery service. We know how busy life can get, so we're happy to make things a little easier for you. We look forward to seeing you again soon

September 11, 2025

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Employee Rating

Stopped in for an oil change, no appointment necessary. Easy in fast out. Even got the tires rotated in less than an hour. Thank you! More

by jlparker030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Maynard, Sly Wallen, Tiffany Marks , Good the GM even stopped and introduced himself and asked if I needed anything.

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Sep 12, 2025

Byers Ford responded

Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fast and easy experience getting your oil changed and tires rotated. We pride ourselves on providing quick and efficient service, and it's great to know we hit the mark for you. We look forward to seeing you again for your next service.

September 11, 2025

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Employee Rating

Carson is very understanding with my needs and doesn't push anything i am not needing. Since discovering that Carson is willing to work on my work vehicle, I will be bringing more of my business his way i More

by garyricard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Maynard, Sly Wallen, Tiffany Marks

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Sep 12, 2025

Byers Ford responded

Thank you for sharing your positive experience with Carson. We're so glad to hear that he provided you with excellent, honest service for your work vehicle. We appreciate your business and look forward to working with you again soon.

September 04, 2025

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Employee Rating

I like working at ford so far. I got hired in in may after my 2 year school at hocking college and have enjoyed being in the express lane. It’s nice working on cars and gaining exp More

by cottom.joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Maynard, Sly Wallen, Tiffany Marks

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Sep 12, 2025

Byers Ford responded

Thank you for sharing your experience! We're so glad to hear you're enjoying your time with us and gaining valuable experience in the express lane. We're happy to have you on the team.

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