Casandra Rodriguez
Casandra Rodriguez at Don Davis Nissan

Casandra Rodriguez | Page 7

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.8
179 Reviews
4.8

179 Reviews

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179 Reviews of Casandra Rodriguez

November 14, 2024

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Employee Rating

I recently visited Don Davis Nissan for a minor repair, and Cassandra provided exceptional service. Her diligence and attention to detail made the experience smooth and reassuring. She’s incredibly knowled More

by Cynthia
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

November 12, 2024

Dealership Rating
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Unhappy ! I had to call service to get an update on a part that was ordered 3 months ago which was a window frame under warranty parts nor service could give More

by JHAH2101
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Adrian Alonso, Christo Rosales , Daniela Escobedo, Mauricio Marchant

Nov 12, 2024

Don Davis Nissan responded

Hello JHAH2101, We’re sorry for the inconvenience you’ve faced with our service department. We value your feedback and want to ensure we provide the best possible experience for every customer. Please contact our service manager, Jerry Jackson at 817-588-5364, so we can work together to resolve the issue to your satisfaction.

November 12, 2024

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This is ENTIRELY too much contact for a simple oil change. I’ve lost track of how many emails & texts I’ve gotten for ratings & surveys. Makes me not want to endure this each time I need minor servi More

by eddie501
Service Price Transparency
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Recommend Dealer
No
Dec 13, 2024

Don Davis Nissan responded

Hi Eddie! Thank you for bringing this to our attention. We will reevaluate our processes and hope that we can continue to service your vehicle. If there is anything we can assist with please feel free to contact us. Thank you and Happy Holidays!

October 28, 2024

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Cassandra is always my advisor to go with,she always give me recommendations and tell me what u do really need and what not More

by MICHELLEMON99
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Recommend Dealer
Yes
Dec 29, 2024

Don Davis Nissan responded

Hi Michelle, thank you for the amazing review! We’re delighted that you had such a positive experience with Casandra and our service department. It’s our pleasure to take care of your vehicle, and we’re excited to see you again for your next visit!

October 28, 2024

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My engine light is turn on and nissan say I have to leave my car for three days, How I go to work. you told me I gonna in waiting list maybe for two weeks until you will have a car for me in order to leave m More

by carlos.vromero
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Dec 29, 2024

Don Davis Nissan responded

Hello Carlos, we are circling back and wanted to thank you for your feedback, and we’re truly sorry to hear that your experience didn’t meet your expectations. We take all concerns seriously and would love the opportunity to address them. Please reach out to our service manager, Jerry Jackson at 817-588-5364, and we’ll do our best to resolve the issue to your satisfaction.

October 24, 2024

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Employee Rating

Casandra was an exceptional person to have and assisted with all the required needs of my visit. She ensured that I was aware of the requirements of my vehicle More

by Raiderraf81
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 24, 2024

Dealership Rating
Employee Rating

Efficient, professional, courtesy, and prompt. Cassandra was really nice and took care of me. Will be back. More

by MartinettePacker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 13, 2024

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The service department is knowledgeable, friendly, And easily accessible. The waiting room is very comfortable and cordial with all the snacks. More

by LYNNZ1
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Recommend Dealer
Yes

Other Employees Tagged: Christian Bassford

Dec 21, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 05, 2024

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Employee Rating

Very pleasant dealership personnel and a very clean environment. I was pleased with the quick service. More

by EJSOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 02, 2024

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Employee Rating

Cassandra is always very helpful and courteous, very good service from her. Always appreciate the service More

by MELHUTSON16
Service Price Transparency
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Recommend Dealer
Yes
Dec 21, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

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