Casey Bierman | Page 5

Do yourself a favor & RUN. Spent the better part of a day just trying to get ANYONE to pick up the phone or actually call us back. Once we finally talked to the sales manager ( Spent the better part of a day just trying to get ANYONE to pick up the phone or actually call us back. Once we finally talked to the sales manager (Zach) we were told that the deal we made with our sales person wasn’t actually valid while being very unprofessional & trying to gaslight us. We pressed to have the general manager call us back. Casey did call us & unfortunately his customer service matched Zach’s. Finally after he laughed at us & told us that he had multiple local couples interested in the car we had a came into town to test drive last weekend & we had purchase agreement on (text proof, thankfully) he decided to do his job & check with the sales person. Then & only then did anyone from this dealership speak to us with any sort of composure & respect. He wanted to let us know that he’d go ahead & do the deal THEY HAD ALREADY AGREED TO! Pass. If this is how they treat you before any money has exchanged hands I can only imagine the treatment we would have gotten afterward. More

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Sam is very patient and eager to help you find exactly what you are looking for. His knowledge about vehicles and willingness to help you understand how everything works is something I appreciate it very what you are looking for. His knowledge about vehicles and willingness to help you understand how everything works is something I appreciate it very much. He is such a well mannered and respectful young man. Sam is a great example of what every employee should be doing for their customers. More

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Absolutely amazing. ...very happy with Doug and his customer service experience. Will definitely recommend for anyone looking to buy a vehicle. ...very happy with Doug and his customer service experience. Will definitely recommend for anyone looking to buy a vehicle. More

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Mark went above and beyond! Any questions that I had or have, Mark is quick to respond. Will definitely refer him to others, great experience! Any questions that I had or have, Mark is quick to respond. Will definitely refer him to others, great experience! More

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I had a good experience with both the dealership and Doug for quick and thorough attention to my needs making it easy and met my expectations. for quick and thorough attention to my needs making it easy and met my expectations. More

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Doug made our car buying experience stress free and easy the whole team is amazing at patriot this car lot is by far the way to go. Doug went above and beyond to do what he could to get us in something we c the whole team is amazing at patriot this car lot is by far the way to go. Doug went above and beyond to do what he could to get us in something we could afford plus love. More

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Doug went above and beyond for me he Greta very friendly thank you Doug you are the best to ever do it. He will make sure you get what you want thank you Doug you are the best to ever do it. He will make sure you get what you want More

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This is the best dealership the staff is friendly and will go above and beyond to help you will go above and beyond to help you More

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Doug went above and beyond for me ! He made the sale happen! My credit is not great but he worked so hard for me! Treated me like a person not just a customer! He made the sale happen! My credit is not great but he worked so hard for me! Treated me like a person not just a customer! More

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