Casey Eames

LIARS! !! Extremely misleading and unprofessional experience. Scammers!!! Just expect lies after lies from these people. Casey E, the sales manager, made !! Extremely misleading and unprofessional experience. Scammers!!! Just expect lies after lies from these people. Casey E, the sales manager, made it a key selling point that the vehicle (a preowned Tesla) included Full Self-Driving, repeatedly emphasizing that it added $12,000 in value to the car. Based on that, I agreed to the deal and put down a down payment. After everything was signed, I found out the car does NOT include FSD - a major misrepresentation. Once this was confirmed, there was no effort to adjust the price to reflect the missing $12,000 feature. The value of the car clearly changed, but the price did not. When I raised the issue, they admitted the mistake (but still blamed the owner that sold them that car???) and offered no real solution other than canceling. No accountability and no attempt to make things right. All they offered was a free car detail to the loss of the $12,000 car value??!!!! Trying to get my money back has been just as frustrating. I spent the entire day trying to reach to the GM Xavier. When I finally did, he said he would check on my refund for the down payment and then left for the day without any update or follow-up!!!! So unprofessional as a GM. This was not just poor communication - it was a complete lack of transparency and accountability from start to finish. I would strongly suggest staying away from these scammers. They have no problem lying to make a deal but make you go through all these hoops to get your money back More

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North Shore Mazda is a superior dealership, all the personnel were friendly and helpful while we were there. We purchased a CX90 with the assistance of Isaac. Now Isaac was extrememly professional, kno personnel were friendly and helpful while we were there. We purchased a CX90 with the assistance of Isaac. Now Isaac was extrememly professional, knowledgable and compassionate to all our requirements, what we wanted/needed in a new vehicle. It is a pleasure to reccomend this dealership and its staff as your next stop to purchase a new car! More

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Everyone was very friendly and accommodating! They really helped me with finding the right car for me. They really helped me with finding the right car for me. More

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