Casey Loughlin
Casey Loughlin at Indy Honda

Casey Loughlin

SALES

Indy Honda

8455 U.S. 31 South
Indianapolis, IN 46227

not yet
rated
61 Reviews

Hello my name is Casey. I have been a restaurant General Manager for the past 30 years. I am going to be Hospitable,Engaging and treat you with Respect. I will insure you will have a great experience and want to return

not yet
rated

61 Reviews

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Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

61 Reviews of Casey Loughlin

December 02, 2025

Dealership Rating
Employee Rating

Good and excelent your try with me i recomend to all people in indiana thanks you More

by WILFREDOCASTILLO1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Indy Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Indy Honda!

July 14, 2023

Dealership Rating
Employee Rating

Bought car sight unseen. Vehicle was delivered and was found to have multiple issues from the start. I changed the oil the first day I had the vehicle, it had metal chucks an More

by DPT79606
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Justin Schoettle

March 19, 2023

Dealership Rating
Employee Rating

Been purchasing from Indy Honda since 2010 they appreciate there customers and look out for the best of everything for there customers. They take no shortcut and all work is top notch More

by CRAFT.WILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Indy Honda responded

Hello. We are glad to learn that you are consistently impressed with the Sales Team of Indy Honda. Our team will be excited to learn about this 5-star review. Thank you so much for being one of our valued customers and we look forward to your next visit.

February 08, 2023

Dealership Rating
Employee Rating

Very slow to complete the sale. We spent 4 hours waiting to finish. We knew the car we wanted. Shouldn't have been so long. If my hadn't loved the car, I would have walked out. More

by HAL.AMES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Harshil Patel

Feb 09, 2023

Indy Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 29, 2022

Dealership Rating
Employee Rating

Vehicle not cleaned at all: lots of dog hair and old French fries, lint and interior windows not clean. The Ziebart protection package doesn't appear to have been applied, but I did get that new car sme More

by THOLLOW890
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chance Aubrey, Brandon Kidd , Malcom Fincher

Aug 31, 2022

Indy Honda responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your sales experience. Indy Honda always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below?  David Piercefield General Manager (317) 887-0800Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our team did not meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Aug 31, 2022

THOLLOW890 responded

Thank you for follow-up on this matter. I left a message and phone number to reach me. {317-696-3390}

June 03, 2022

Dealership Rating
Employee Rating

We leased a new pilot from Indy Honda and the whole process was smooth and easy, we put a deposit on the car while in transit to reserve the vehicle, we got a call when it came in and did the paperwork More

by KEVIN15COX
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Schoettle, Chance Aubrey

Jun 04, 2022

Indy Honda responded

Kevin, thank you for your five-star review. We here at Indy Honda are happy to know you had a smooth and easy experience working with our Sales Team. Please don't hesitate to reach out to us for any future needs.

April 03, 2022

Dealership Rating
Employee Rating

Staff was friendly, Finance rep was flexible and provided financing options to suite our needs. More

by FRANK.E.CRAMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Nowling, Justin Schoettle

Apr 04, 2022

Indy Honda responded

Hi Frank, We are pleased that our team was friendly and could meet your expectations. Thank you for choosing Indy Honda and we hope that you enjoy your purchase.

April 02, 2022

Dealership Rating
Employee Rating

Did not like the pushing of extra gap coverage on loan $1000 for unnecessary stuff that your full coverage would pay. More

by DANHOMOKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chance Aubrey

Apr 02, 2022

Indy Honda responded

Hello, I would appreciate the chance to speak with you regarding your experience with our Sales Team. When you have a moment, please reach out to me so that we can address your feedback. I look forward to connecting with you. Thank you, David Piercefield General Manager (317) 887-0800

March 26, 2022

Dealership Rating
Employee Rating

Quick, polite, friendly Casey and Malcom were very attentive. Car I bought was clean and almost like new. More

by VPONCE12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Malcom Fincher

Mar 26, 2022

Indy Honda responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2022

Dealership Rating
Employee Rating

Friendly service. Casey was very kind and showed us exactly what we wanted. He took the time to send emails of vans that fit our description. More

by LESLIEROWLAND10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Nowling , Justin Rector

Mar 23, 2022

Indy Honda responded

Leslie, Thank you for choosing Indy Honda, your feedback and rating mean a lot to us. We're glad Casey was able to help, and we hope to see you again!

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