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Casey Obrien
Casey Obrien at Santa Monica Maserati Alfa Romeo
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Casey Obrien | Page 2

Service advisor

Santa Monica Maserati Alfa Romeo

1820 Santa Monica Boulevard
Santa Monica, CA 90404

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4.9
335 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

13 yrs, 9 mos

4.9

335 Reviews

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335 Reviews of Casey Obrien

April 16, 2023

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Employee Rating

Extremely attentive, effective and efficient! All issues were resolved. Highly recommend for service….Casey O’Brian was my original service manager More

by TIM4FITNESS
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ken Moore

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Apr 17, 2023

Santa Monica Maserati Alfa Romeo responded

Tim, Thank you! Casey, Ken, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo.

April 10, 2023

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Employee Rating

Achieved the service that I was looking for. Only wish the prices were not as high simply to purchase and program a second key. High prices incentivize black market. More

by YouSentThisToMe
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Yes
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Apr 11, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with Casey and our team. We're glad to hear we delivered such a great experience!

April 07, 2023

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They are the best, great to work with. I would recommend them to anyone. Thank you! More

by jeffrey.scalet
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Yes
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Apr 07, 2023

Santa Monica Maserati Alfa Romeo responded

Jeffrey, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

March 28, 2023

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Kevin was very helpful in assisting me with purchasing my lease. His follow up and customer care made a difference. More

by sgoff116
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Argos , Kevin Krumpak 5stars

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Mar 30, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience!

March 26, 2023

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Great people. These cars can be tricky - without good service you wouldn’t want to own one. Casey is great. Straightforward and rapid communication. Excellent expe More

by MARTINSZPIRO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Martin, Paul Marino

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Mar 27, 2023

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

March 26, 2023

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Employee Rating

Casey was very helpful and communication was awesome. I felt in very good trustworthy hands More

by LE11
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Moore

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Mar 27, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for the kind words for Casey and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 22, 2023

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Excellent customer service! Super friendly environment!I recommend every one use this Company! Great work. More

by SIMONE4
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Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore, Sadie McGlynn, Brian Hendricks

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Mar 23, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 20, 2023

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Santa Monica Masarati Alfa Romeo is the best ! Great customer service, friendly & prompt response to any issue. More

by MICHELLEMARIENICHOLS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Martin, Nick Argos, Dave Neverton, Kevin Krumpak, Michael Garcia

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Mar 21, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as one of our valued customers for many more years to come!

March 19, 2023

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Outstanding service. I can’t imagine a better experience. I would recommend it to all. More

by lonnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Martin, Nick Argos, Paul Marino, Pedro Leal, Ken Moore, Sadie McGlynn, Brian Hendricks

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Mar 20, 2023

Santa Monica Maserati Alfa Romeo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

March 18, 2023

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Employee Rating

Very helpful and friendly service. Casey was very proactive in getting my car fixed. Pleased with service. More

by NICOLECHIARI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore, Sadie McGlynn, Brian Hendricks

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Mar 20, 2023

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, Nicole, and for taking the time to leave us this wonderful feedback!

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