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Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 2

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

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not yet
rated
335 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

16 yrs

not yet
rated

335 Reviews

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335 Reviews of Casey Obrien

April 16, 2023

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Employee Rating

Extremely attentive, effective and efficient! All issues were resolved. Highly recommend for service….Casey O’Brian was my original service manager More

by TIM4FITNESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Moore

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Apr 17, 2023

Maserati of Santa Monica responded

Tim, Thank you! Casey, Ken, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo.

April 10, 2023

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Employee Rating

Achieved the service that I was looking for. Only wish the prices were not as high simply to purchase and program a second key. High prices incentivize black market. More

by YouSentThisToMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2023

Maserati of Santa Monica responded

Thank you for taking the time to share your thoughts on working with Casey and our team. We're glad to hear we delivered such a great experience!

April 07, 2023

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Employee Rating

They are the best, great to work with. I would recommend them to anyone. Thank you! More

by jeffrey.scalet
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 08, 2023

Maserati of Santa Monica responded

Jeffrey, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

March 29, 2023

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Employee Rating

Kevin was very helpful in assisting me with purchasing my lease. His follow up and customer care made a difference. More

by sgoff116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Argos, Kevin Krumpak 5stars

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Mar 30, 2023

Maserati of Santa Monica responded

Thank you for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience!

March 26, 2023

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Employee Rating

Great people. These cars can be tricky - without good service you wouldn’t want to own one. Casey is great. Straightforward and rapid communication. Excellent expe More

by MARTINSZPIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Marino, Eric Martin

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Mar 27, 2023

Maserati of Santa Monica responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

March 26, 2023

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Employee Rating

Casey was very helpful and communication was awesome. I felt in very good trustworthy hands More

by LE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Moore

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Mar 27, 2023

Maserati of Santa Monica responded

Thank you for the kind words for Casey and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 22, 2023

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Employee Rating

Excellent customer service! Super friendly environment!I recommend every one use this Company! Great work. More

by SIMONE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hendricks, Pedro Leal, Sadie McGlynn, Ken Moore

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Mar 23, 2023

Maserati of Santa Monica responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 21, 2023

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Santa Monica Masarati Alfa Romeo is the best ! Great customer service, friendly & prompt response to any issue. More

by MICHELLEMARIENICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Argos, Michael Garcia, Kevin Krumpak, Eric Martin, Dave Neverton

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Mar 21, 2023

Maserati of Santa Monica responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as one of our valued customers for many more years to come!

March 19, 2023

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Employee Rating

Outstanding service. I can’t imagine a better experience. I would recommend it to all. More

by lonnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Argos, Brian Hendricks, Pedro Leal, Paul Marino, Eric Martin, Sadie McGlynn, Ken Moore

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Mar 20, 2023

Maserati of Santa Monica responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

March 18, 2023

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Employee Rating

Very helpful and friendly service. Casey was very proactive in getting my car fixed. Pleased with service. More

by NICOLECHIARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hendricks, Pedro Leal, Sadie McGlynn, Ken Moore

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Mar 20, 2023

Maserati of Santa Monica responded

Thank you so much for your kind words, Nicole, and for taking the time to leave us this wonderful feedback!

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