Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 12

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

16 yrs

not yet
rated

335 Reviews

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335 Reviews of Casey Obrien

June 01, 2022

Dealership Rating
Employee Rating

They had great follow up and the team all around has been very pleasant to work with. More

by JAY3_1223
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Marino

Jun 02, 2022

Maserati of Santa Monica responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 28, 2022

Dealership Rating
Employee Rating

Great customer service… fixed the suspension problem under warranty I’m happy also delicious Donuts More

by STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Maserati of Santa Monica responded

Thank you, Steve! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

May 26, 2022

Dealership Rating
Employee Rating

Hands down Best experiences I have ever experienced at any dealership, from buying through servicing. High level of helpful professionalism from Casey, Eric and Ross. Thank you guys! More

by Mike5485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross, Eric

May 31, 2022

Maserati of Santa Monica responded

Thank you for taking the time to share your feedback with us, Mike. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

May 26, 2022

Dealership Rating
Employee Rating

Casey in-service is one of the main reasons I keep returning to Santa Monica Maserati. He makes every service appointment as easy as possible and unfortunately my car has been in the shop way too many More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Maserati of Santa Monica responded

Lisa, thank you for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

May 24, 2022

Dealership Rating
Employee Rating

Extremely helpful and always on time. They offer rides back and to which makes it super awesome to deal with them! More

by GERARDO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Maserati of Santa Monica responded

Thank you for your business and this review. We're happy to hear Casey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 19, 2022

Dealership Rating
Employee Rating

Outstanding service got me out to our ahead of time can’t say anything bad And the service staff was very very helpful More

by gross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore, The entire staff that I came in contact with yesterday was very pleasant and helpful

May 23, 2022

Maserati of Santa Monica responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

May 12, 2022

Dealership Rating
Employee Rating

Very simple nice and easy. I recommend this place 5 stars, solve all the problems with my car, no issues at all. More

by ARI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

May 14, 2022

Maserati of Santa Monica responded

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

May 10, 2022

Dealership Rating
Employee Rating

My car was there for 21 days to repair a minor issue. I didn’t receive an update or notification regarding the status of my car till I inquired two weeks later. I had to call several times before I could More

by EDROSSIL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
May 14, 2022

Maserati of Santa Monica responded

Ed, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 29, 2022

Dealership Rating
Employee Rating

Amazing staff, good and clean, service is always on time, they helped me with all of my concerns. 5 stars overall!! More

by ARI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

May 01, 2022

Maserati of Santa Monica responded

Thank you, Ari! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

April 29, 2022

Dealership Rating
Employee Rating

Casey was amazing. Made the whole service trip perfect. Thank you again as well as the whole service department. More

by rick@borquez.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2022

Maserati of Santa Monica responded

It has been a pleasure serving you, Rick. Quality customer service is always our number one priority, and we're happy to hear that Casey met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT; we look forward to having you as one of our valued customers for many more years to come.

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