Casey Thomas | Page 15

Friendly service which is done quickly and neatly. Waiting area is clean along with refreshments Waiting area is clean along with refreshments More

by cwindish Verified Customer Verified Customer

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Always friendly and helpful! They always meet my needs. I would highly recommend Nissan for cars & service. They always meet my needs. I would highly recommend Nissan for cars & service. More

by DEBFREDHANSEN Verified Customer Verified Customer

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Dealt with manager Nick Brent ,worse experience I’ve ever had at a dealership. Just a back story I live in Pekin and have to drive to Peoria which is more them 30 mins one way. Well I drove there and was had at a dealership. Just a back story I live in Pekin and have to drive to Peoria which is more them 30 mins one way. Well I drove there and was informed that my latch was broken which sucked but I was told that they needed to remove the panel to get to it but they have to order it so I have to come back this was the first visit out of 3. I don’t remember the sales advisor but he told me he would take off the 102$ for the latch which I was excited upon arriving again they didn’t have the latch which had already been there for me mind you still haven’t had an oil change and still don’t . This last time I went setup the oil change and latch replacement . Now this is where I’m very pissed off as well $340 in labor to fix the latch is xxxxxxxx , especially when I waited more then 2 hours on top of not even getting my oil change so I spent 2+ hours waiting with no communication from the manager nick meanwhile I watched him in the garage with my car just sitting there with no one working on it and he was to busy talking and joking around with his employees then to come and let me know the approximate time that was left while I had my 3 year old daughter the whole time . And then to pay almost 500$ for not even getting an oil change and I drove there 3 different times for the oil change and still don’t have one and now my car is showing malfunction on the screen if my cars engine blows I’m suing you guys FYI. Again I live in Pekin and to have to drive there and back is more then an hour x3 and yet still have no oil change . This is beyond ridiculous and I’m disappointed in the service I received. I could keep adding to this but I’m not going to be heard on anything. More

by Jaime Garcia Verified Customer Verified Customer

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To the point not a sales job AWESOME JOB BOYS I'll be back for more back for more More

by chiefbt1975 Verified Customer Verified Customer

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I had my oil changed and they forgot to reset the sensor. Every time I start my car it says I'm doll for an oil change. Every time I start my car it says I'm doll for an oil change. More

by marcihall1 Verified Customer Verified Customer

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Very professional helpful staff always eager to answer any and all questions regardless of which staff member you deal with. any and all questions regardless of which staff member you deal with. More

by rugertooger Verified Customer Verified Customer

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I have been with this dealership/service center for 20 yrs. That should speak volumes...the service department goes above and beyond always...10 out of 10#since 2006 yrs. That should speak volumes...the service department goes above and beyond always...10 out of 10#since 2006 More

by kraftiee2 Verified Customer Verified Customer

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Service reps Casey and Nick go out of their way to accommodate me and my service needs. I was given a loaner to allow me to use for getting to work. Service costs are a concern. Because of the ste accommodate me and my service needs. I was given a loaner to allow me to use for getting to work. Service costs are a concern. Because of the stellar service I receive, I have used Uftring Nissan Service for quite a while. More

by jk082352 Verified Customer Verified Customer

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Fast service. Always happy with any service I’ve had in the last 15 years. Always happy with any service I’ve had in the last 15 years. More

by kathyduryeasmith Verified Customer Verified Customer

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Great service great service great service great service great service great service great service great great service great service great service great More

by jimmietitus Verified Customer Verified Customer

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