Cassandra Storm at Lia was easy to work with, minimal
pressure and knowledgeable. I highly recommend her to anyone looking for a new car
pressure and knowledgeable. I highly recommend her to anyone looking for a new car
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by Robyn
Aug 18, 2025 -
Lia Hyundai Albany responded
Robyn, thanks for taking a moment to give a shout out to Cassandra. She is an amazing person to work with and we're delighted
you agree. If you should ever have any other automotive needs, the Lia Hyundai team would be happy to assist you again.
49 minutes ago
New
I cannot say enough good things
about Lia Hyundai, especially Cassandra and Anthony! Anthony remembered me from three years ago when we first leased through Lia and to be remembered
about Lia Hyundai, especially Cassandra and Anthony! Anthony remembered me from three years ago when we first leased through Lia and to be remembered is the ultimate sign of customer service! Cassandra was so friendly and pleasant to work with. She listened to exactly what I wanted, got me into the car for a test drive and then worked seamlessly with Anthony and the rest of the team to get the deal done within just a few hours! I truly feel that Lia Hyundai goes above and beyond for their customers and that’s what made us come back for the second time! We will forever be loyal customers of Lia!
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by EMACHERONE
Aug 14, 2025 -
Lia Hyundai Albany responded
Thank you for your outstanding feedback. We're delighted Cassandra and Anthony both provided exceptional service at every step in the process. Congrats on your new car! We wish you all the best in your travels ahead, from everyone at Lia Hyundai.
I recently leased a 2025 Venue with the help of Cassandra
Storm. She was on the look-out for this particular Venue over several months. Once it arrived, she contacted me and made the process of leasing stre
Storm. She was on the look-out for this particular Venue over several months. Once it arrived, she contacted me and made the process of leasing stress-free. Cassandra is knowledgeable, patient and genuinely committed to helping her customers find the right car. She took the time to understand my needs, a while back, and made sure I was happy with the Venue. Her honesty and professionalism really stood out, and I appreciated her approach throughout the entire process. What impressed me most was her attention to detail and her willingness to go the extra mile.
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by VG2
Jul 03, 2025 -
Lia Hyundai Albany responded
VG2, we're pleased Cassandra took the time to work at a pace you were completely comfortable with in order to find the right vehicle. Congratulations on your beautiful new Venue, and thank you for choosing Lia Hyundai for your leasing experience!
Cassie Storm was very helpful and took the time to show
me all the new tech features in the New Tucson I purchased. I recommend her highly to anyone looking for a new or used vehicle.
me all the new tech features in the New Tucson I purchased. I recommend her highly to anyone looking for a new or used vehicle.
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by Dkrein76
Apr 16, 2025 -
Lia Hyundai Albany responded
We're thrilled you had an insightful and pleasant dealership experience with Cassie and the Lia Hyundai team. Congratulations on your new Tucson! We hope you enjoy many safe and happy travels on the road ahead.
I highly recommend Lia Hyundai.
They made my car buying an easy, efficient and enjoyable experience.
They made my car buying an easy, efficient and enjoyable experience.
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by Thesser2
Apr 04, 2025 -
Lia Hyundai Albany responded
We sincerely appreciate you kind words! Thank you for letting us know our team was so helpful to you. Congrats on your new Hyundai! Best wishes for pleasant journeys, from the entire team at Lia Hyundai.
I will recommend Cassandra Storm as a sales/leasing
customer service representative to anyone, especially to women (whom, as we all know, make the final decision about a vehicle!). She is knowledgeable
customer service representative to anyone, especially to women (whom, as we all know, make the final decision about a vehicle!). She is knowledgeable, professional, efficient and goes above and beyond to assure your comfort and satisfaction. Without, I must add, the pushy hard-sell tactics associated with too many men in the business, Ask for her at Lia; you're sure to be pleased and get the right vehicle for you.
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by nsharpe
Jan 31, 2025 -
Lia Hyundai Albany responded
We appreciate you for leaving Cassandra this remarkable review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Cassandra provided you with top notch service. We are delighted to know that she was knowledgeable, professional, efficient and went above and beyond to ensure your comfort/satisfaction. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Hyundai of Albany team!
It was good up until we got the car just got it in Feb
and I already am getting a new engine
and I already am getting a new engine
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by sdesadore
Jan 02, 2025 -
Lia Hyundai Albany responded
Thank you for taking a moment to give us some feedback. We would like to apologize for any circumstances that have turned this into a negative experience for you. Please contact me directly so that I may understand what happened here, and see if there is anything I can do to resolve the situation.
Seth Nicoli
Fixed Operations Director
Lia Hyundai Albany
snicoli@liacars.com
Jan 02, 2025 -
sdesadore responded
How can you resolve the issue of me needing a new engine already only after a few months not to mention back in April I believe they tried to charge me 800 for the air conditioner needing to be fixed and then I had to pay for a new tire that was going flat cause of a nail when it was fine before I dropped it off took it in for recall and was told would get a call when part came in to date haven't gotten the call but this dealership who did my car got the part and fixed it I could go on and on about how bad it got once we left the lot but it's pointless my dad also made several calls to finance to make some changes and ask questions about the warranty only to never be ans
Very pleasant experience.
Everyone involved was so helpful in my purchasing new vehicle and sales person ,Cassandra Storm was exceptionally accommodating. Thank you all.
Everyone involved was so helpful in my purchasing new vehicle and sales person ,Cassandra Storm was exceptionally accommodating. Thank you all.
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by l01974
Sep 12, 2024 -
Lia Hyundai Albany responded
Thanks for letting us know Cassandra provided you with an accommodating and informative dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Enjoy your new Hyundai!
Cassandra Storm waited on me.
Very friendly and made my purchase very easy to make wth purchase of 2024 Hyundai Tucson
Very friendly and made my purchase very easy to make wth purchase of 2024 Hyundai Tucson
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by Tucson girl
May 03, 2024 -
Lia Hyundai Albany responded
Thanks for the 5-star review of your dealership visit, Tucson Girl! We're delighted Cassandra provided you with all the support and guidance you needed to make this purchase a breeze. Congrats on the new Hyundai! We wish you all the best in your upcoming journeys, from everyone at Lia Hyundai!
Terrible experience in leasing.
First they tried to bait and switch a special they were offering. I took a screen shot of their special and when I mentioned it to them the price was
First they tried to bait and switch a special they were offering. I took a screen shot of their special and when I mentioned it to them the price was changed on their website. The sales manager was upset that I had provided the screen shot and agreed to the original deal. Everything was supposedly fine until it was time to pick up the car. They said that the credit check was never ran and when they ran it the day of pickup we did not qualify. But no courtesy call that there were any issues. STAY AWAY from this dealership.
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by Jeff Esmellarin
May 15, 2024 -
Lia Hyundai Albany responded
Jeff, we are sorry for the dissatisfactory experience you had here. Unfortunately, national ads from Hyundai USA don’t include local taxes, DMV, and miscellaneous fees. We always are subject to final approval from the lending companies as well. We are always highly motivated to earn your business, and we are sorry for the experience that you had.
Anthony Blancha
Sales Manager
Lia Hyundai of Albany
ablancha@liacars.com