Last year I went into Lia Hyundai Albany and experienced financing a car for the first time with Jim S. This past week I went in after receiving a promo letter in the mail and went in to check it out. I specifically sought out Jim and told him what I was interested in. Unfortunately, by no fault of Jim's, I didn't get the vehicle i wanted BUT I received a call from Jim a few days later. He wanted to get me in a vehicle close to what I wanted and with the type of payments I was looking for. He worked with me and once again explained all the important details as far as what being "upside down" met. I am a sucker for the details. I want to say that I am pleased but...I am beyond that. I'm super happy. I have a 2019 car with all the new features, with snow tires and blue link and no outrageous payments but one I can upkeep and afford. I can send a message to my car asking it to start up, what temp I want it to be and so much more. Jim made sure that was all set up for me. My credit score has jumped nearly 100 points all because I took Jim's advice and made my payments on time, every single time. I really love working with him. He is patient, knowledgeable, not at all pushy and just genuinely a great guy. I hope anyone reading this looking for a vehicle will check out Lia Hyundai and while you're there, say Hi to Jim. I promise you wont regret it.