Cassie Allen

Showcase Honda responded

Your concerns are noted regarding the credit card processing fee for service payments. We understand that changes to payment policies can impact your decision about where to take your vehicle for service. We value your input about this matter and recognize that it has affected your experience with us. To discuss this further, please contact Sean Hoopes, our Service Director, at 602-274-3800.

Showcase Honda responded

We are pleased to hear about your positive experience with our service team. It sounds like you received the professional support and clear communication that every customer deserves. We understand how important it is to stay informed during the service process, and we're glad our team kept you well-updated while ensuring your vehicle was handled efficiently. Your feedback about the quality of service and attention to detail means a great deal to us at Showcase Honda. We truly appreciate customers like you who take the time to share their experiences.

Showcase Honda responded

We are overjoyed to hear about your positive experience with our service team. It's wonderful that you've consistently had good interactions with our service professionals, and we're particularly pleased that Cassie made such a great impression. Your feedback reinforces our commitment to providing excellent customer service across our entire team. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same level of quality you've come to expect.

Showcase Honda responded

We are overjoyed to hear about your positive experience with our appointment scheduling process and service team. Your feedback about the convenience of booking and the smooth check-in experience means a great deal to us at Showcase Honda. We take pride in having knowledgeable and courteous team members who make every visit pleasant and efficient. Thank you for taking the time to share your experience - it truly motivates our entire team to continue providing exceptional service.

Showcase Honda responded

Thank you for your wonderful feedback about your service experience with us. We're delighted to hear that Cassie provided such exceptional care during your visit. Her enthusiasm for helping customers and wonderful demeanor truly make a difference, and we're thrilled that she completed your service within the promised timeframe. Your recognition of her dedication means so much to our team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that this is your second vehicle purchase with our team and that our staff continues to provide the exceptional service you deserve. It means so much to know that our team took the time to thoroughly explain all available options and helped you find exactly what you needed without any pressure. Your trust in returning to us for both purchases and ongoing service truly demonstrates the quality relationships we strive to build with every customer. We look forward to serving you and your vehicles for many years to come.

Showcase Honda responded

Thank you for your wonderful feedback! We're thrilled you found our team easy to work with and appreciated our honest, professional approach. Your trust in Showcase Honda means everything to us, and we look forward to serving you again.

Showcase Honda responded

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that you found our team member to be so knowledgeable, helpful, and cordial during your visit. We're thrilled that you had such a positive interaction and that you feel confident about returning for future service needs. Your kind words truly mean a lot to our team at Showcase Honda, and we look forward to continuing to provide you with excellent service.

Showcase Honda responded

Thank you for the wonderful feedback! We're thrilled you had such a positive experience with our service and attention. We look forward to helping you find your next perfect vehicle!

Showcase Honda responded

Thanks for taking the time to share your positive experience with us. We are delighted to hear that you had a good experience and would consider returning to us in the future. It means a great deal to know that our team member provided friendly service and made sure to keep you well-informed throughout your visit. We truly value customers like you who take the time to recognize exceptional service. Your feedback helps us continue to provide the quality experience that our customers deserve.