Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
150 Reviews
4.8

150 Reviews

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150 Reviews of Cassie Allen

September 17, 2025

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Employee Rating

I was very pleased with service I received from Cassie at Showcase Honda while getting my car serviced. Cassie provided outstanding customer service, guided me through the assessment of my vehicle and recomm More

by MCARR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Showcase Honda responded

Thank you for your review, Mark! We are thrilled to hear about your positive experience with the service you received. It sounds like Cassie provided you with exceptional care by walking you through your vehicle's assessment and clearly explaining both the recommended and completed services.

September 10, 2025

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Cassie communicated with me very well! It was the best experience I have had at Showcase Honda. I will request her in the future! More

by Jgulbranson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Showcase Honda responded

Thank you for your wonderful feedback! We’re thrilled to hear that Cassie provided excellent communication and made this your best experience at Showcase Honda.

September 09, 2025

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This is where I bought my Ridgeline, good service and people. My service rep did great job More

by harrisonlarry989
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Birchman , They do good work here. No problems

Sep 17, 2025

Showcase Honda responded

We deeply cherish your positive feedback about your Ridgeline purchase experience with us. It's wonderful to hear that you found our team helpful and that your service representative provided excellent assistance throughout the process.

September 03, 2025

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Cassie n Kayla are always a pleasure. They always go above n beyond to ensure a good experience. Would recommend SCH service, be sure to ask for the ladies!! More

by bugsy87
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

Showcase Honda responded

Thank you for the wonderful shoutout! We’re so glad to hear Cassie and Kayla always make your visits such a great experience.

Sep 17, 2025

bugsy87 responded

Definitely recommend the ladies!! I'll be seeing them again !!

August 31, 2025

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The dealership is great. Adviser Cassie is awesome! I always come to her when I get my service done here. More

by Ivan Madrigal
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

Showcase Honda responded

Thank you for your wonderful feedback, Ivan! We are thrilled to hear that you had such a positive experience at our dealership. It means so much to us that you find our location to be a great place for your automotive needs. We're especially pleased to know that Cassie has made such a strong impression on you and that you consistently choose to work with her for your service appointments.

August 24, 2025

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Employee Rating

My Service Rep Robbie was very nice, thorough and communicated with me. I felt heard and felt Robbie gave me detailed information on my repair. More

by AMBER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman , Robbie Schumann & bought the car from Christian; both would get 5 stars

Aug 28, 2025

Showcase Honda responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that you felt heard throughout your visit and received the detailed information you needed regarding your repair. Your feedback about feeling well-communicated with highlights the level of care our team strives to provide every customer.

August 21, 2025

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Employee Rating

Everything went well throughout the services and anything that needed to be communicated, such as any other services recommended for my car, was communicated to me. More

by javierflores789
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 27, 2025

Showcase Honda responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that your service went smoothly from start to finish. It means a great deal to us that our team effectively kept you informed about recommended services for your vehicle throughout the process. Clear communication is something we prioritize, and we are pleased that this made a positive difference in your experience.

August 14, 2025

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Sharma and Cassie are my favorites! I have been a customer of Showcase Honda for over 15 years! Thank you Showcase Honda for always being professional and always taking care of me! More

by glendabowerman
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Recommend Dealer
Yes

Other Employees Tagged: Sharma

Aug 18, 2025

Showcase Honda responded

Thank you immensely for being such a loyal customer for over 15 years! Your continued trust in Showcase Honda means the world to us. We are thrilled to hear that our team members have provided you with exceptional service and that you feel well taken care of. Your kind words about our professionalism reflect the commitment we have to each and every customer who walks through our doors.

August 13, 2025

Dealership Rating
Employee Rating

Casey was amazing, she took care of everything for me. I will definitely come back to her. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Showcase Honda responded

We are absolutely thrilled to hear about your wonderful experience with our team member. It sounds like she provided exceptional service and took excellent care of all your needs during your visit. Your kind words about the outstanding assistance you received truly mean the world to us at Showcase Honda. We look forward to welcoming you back and continuing to provide the same level of dedicated service that made your experience so positive.

August 12, 2025

Dealership Rating
Employee Rating

Cassie was my service advisor and she was great. Car was done when expected. I’ll go back More

by jacquelinemmott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Showcase Honda responded

We are pleased to hear about your positive experience with your service advisor. It's wonderful that your vehicle was completed within the expected timeframe and that you received great service throughout the process. Your satisfaction means everything to us at Showcase Honda, and we truly appreciate you taking the time to share your feedback.

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