Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
147 Reviews
4.8

147 Reviews

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147 Reviews of Cassie Allen

September 03, 2025

Dealership Rating
Employee Rating

Cassie n Kayla are always a pleasure. They always go above n beyond to ensure a good experience. Would recommend SCH service, be sure to ask for the ladies!! More

by bugsy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2025

Dealership Rating
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The dealership is great. Adviser Cassie is awesome! I always come to her when I get my service done here. More

by Ivan Madrigal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 24, 2025

Dealership Rating
Employee Rating

My Service Rep Robbie was very nice, thorough and communicated with me. I felt heard and felt Robbie gave me detailed information on my repair. More

by AMBER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman , Robbie Schumann & bought the car from Christian; both would get 5 stars

Aug 28, 2025

Showcase Honda responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that you felt heard throughout your visit and received the detailed information you needed regarding your repair. Your feedback about feeling well-communicated with highlights the level of care our team strives to provide every customer.

August 21, 2025

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Everything went well throughout the services and anything that needed to be communicated, such as any other services recommended for my car, was communicated to me. More

by javierflores789
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Showcase Honda responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that your service went smoothly from start to finish. It means a great deal to us that our team effectively kept you informed about recommended services for your vehicle throughout the process. Clear communication is something we prioritize, and we are pleased that this made a positive difference in your experience.

August 14, 2025

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Sharma and Cassie are my favorites! I have been a customer of Showcase Honda for over 15 years! Thank you Showcase Honda for always being professional and always taking care of me! More

by glendabowerman
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Recommend Dealer
Yes

Other Employees Tagged: Sharma

Aug 18, 2025

Showcase Honda responded

Thank you immensely for being such a loyal customer for over 15 years! Your continued trust in Showcase Honda means the world to us. We are thrilled to hear that our team members have provided you with exceptional service and that you feel well taken care of. Your kind words about our professionalism reflect the commitment we have to each and every customer who walks through our doors.

August 13, 2025

Dealership Rating
Employee Rating

Casey was amazing, she took care of everything for me. I will definitely come back to her. More

by Julia
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Showcase Honda responded

We are absolutely thrilled to hear about your wonderful experience with our team member. It sounds like she provided exceptional service and took excellent care of all your needs during your visit. Your kind words about the outstanding assistance you received truly mean the world to us at Showcase Honda. We look forward to welcoming you back and continuing to provide the same level of dedicated service that made your experience so positive.

August 12, 2025

Dealership Rating
Employee Rating

Cassie was my service advisor and she was great. Car was done when expected. I’ll go back More

by jacquelinemmott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Showcase Honda responded

We are pleased to hear about your positive experience with your service advisor. It's wonderful that your vehicle was completed within the expected timeframe and that you received great service throughout the process. Your satisfaction means everything to us at Showcase Honda, and we truly appreciate you taking the time to share your feedback.

August 07, 2025

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I have always came to this location they are Very friendly workers and quick. Love coming to this dealership. More

by JESSIKA.MORALES4693
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2025

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with our team at Showcase Honda! It means so much to know that you consistently choose to visit us and that our staff makes you feel welcome each time. Your kind words about our friendly workers and efficient service truly brighten our day. We appreciate your loyalty and are committed to continuing to provide the excellent service that keeps you coming back. Thank you for being such a valued customer and for taking the time to share your positive experience!

August 04, 2025

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Employee Rating

Went in with out an appt, no problem got me right in with a smille More

by mpreckling
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 06, 2025

Showcase Honda responded

We are thrilled to hear about your positive experience at Showcase Honda! It's wonderful that we could accommodate you without an appointment and get you taken care of right away. We truly value customers like you and appreciate when our team can provide prompt, friendly service with a welcoming approach.

August 03, 2025

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Employee Rating

I've been going to showcase Honda for many years. The service is excellent and I will continue to bring my Honda for service. More

by dkovalak88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Showcase Honda responded

We are thrilled to hear about your many years of loyalty with Showcase Honda. It's wonderful to know that you consistently receive excellent care for your Honda and that you plan to keep coming back. Long-term customers like you are the heart of what we do, and we truly appreciate your ongoing confidence in our team's ability to keep your vehicle running smoothly.

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